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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
Roanoke, VA
5,315 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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5,315 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center
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March 17, 2023
Very friendly. ..great service!!! Not a long wait for car to be done. I truly enjoyed the experience. ..great service!!! Not a long wait for car to be done. I truly enjoyed the experience. More
by SHEREESHINAULT
Verified CustomerEmployees Worked With
March 17, 2023
We brought our car in for service. We only have 16,000 miles on a new car and were told we needed new tires. The sales person refused to look up what our warranty was and tried her ver We only have 16,000 miles on a new car and were told we needed new tires. The sales person refused to look up what our warranty was and tried her very hard to sell him new tires VERY POOR customer service!!! More
by hargisbarb
Employees Worked With
March 17, 2023
Fast and friendly service team. Nice waiting areas especially in the show rooms. Makes it easy to get service without having to leave and come back. Nice waiting areas especially in the show rooms. Makes it easy to get service without having to leave and come back. More
by harry.montoro
Employees Worked With
Mike Adams (Subaru)
March 17, 2023
Did a great job taking care of issues I missed like my inspection sticker being expired. inspection sticker being expired. More
by CJONE066
Employees Worked With
March 17, 2023
I had a problem on the last 2 service visits-work not completely done. Same mechanic. Will definately ask for different mechanic next time. completely done. Same mechanic. Will definately ask for different mechanic next time. More
by GALEMJ
Employees Worked With
March 17, 2023
Pretty good service, been coming here for six years now and never had a problem. and never had a problem. More
by THONYDEMOSTHENE
Employees Worked With
Other Employees :
Mike Adams (Subaru)
March 17, 2023
Very good experience, everyone was friendly and interested in giving the very best service possible. interested in giving the very best service possible. More
by BOARY
Employees Worked With
March 15, 2023
Very great work, would recommend them. They always keep my vehicle running great.Woody is great. They always keep my vehicle running great.Woody is great. More
by PRYORBONNIE2@gmail.com
Employees Worked With
March 15, 2023
Overall they did great work. There is a serious issue with communication. We had to leave the car overnight and our appointment on Monday was 8:20 am. We called in the afternoon There is a serious issue with communication. We had to leave the car overnight and our appointment on Monday was 8:20 am. We called in the afternoon to get a status update and all we got was messages that we would get a call back. Something as simple as “when can I get my car” was left unanswered. We tried at least 3 times and always wound up on an answering machines. It was infuriating. We don’t mind waiting, but the worst thing you can do is ignore your customers’ calls. More
by squinnan
Employees Worked With
Did not catch employee names
March 15, 2023
Southern Team Subaru always does what needs to be done! Love when my car gets a rinse at the end! Love when my car gets a rinse at the end! More
by HNIQUEBELL
