Back

Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
5,572 Reviews

5,572 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Sort by
April 21, 2025

Courteous and professional. They take your car right when you pull up and my car always looks better than it did when dropped it off. ☺️ More

by DEBORAH_DLLN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Tucker
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 21, 2025

Responsive, good price, excellent financing, kept their word on holding our car Communicated frequently and helped us a lot More

by LindseyDC
Recommend Dealer
Yes
Employees Worked With
David nicely
April 21, 2025

All of the staff I had the pleasure of working with went above and beyond while my vehicle was in for service. Harold was very kind and welcoming during write up. Joseph Mauck in the parts department as we More

by JTSQUARED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Starkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alyse Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harold Woody
April 21, 2025

I had to return my Subaru because the week before it was overfilled with oil during a routine oil change and was billowing smoke out the 2 tail pipes. No one at the dealership apologized for the problem. Th More

by teribobio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Williams
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Williams
April 21, 2025

Customer service was slow. I did not feel confident or satisfied with responses to questions. More

by Gramps
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Harold Woody
April 21, 2025

I bought a new car. Did not have service done on the car. This is like the 3rd survey I’ve received the first 1 I didn’t mind but would rather not do more More

by Kcharris1956
Recommend Dealer
Yes
Employees Worked With
Keith Kelso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Munsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Painter
April 20, 2025

I came in through express service and was pleased that I was able to get my car serviced while I waited. The only appointment offered was at the end of May and I couldn't wait that long to get my oil change More

by BEVERLY.VAUGHN82
Recommend Dealer
Yes
Employees Worked With
Michael Kazee
April 20, 2025

N/a No thank you, I am tired of receiving texts about my experience, thank you More

by wickhamjr
Recommend Dealer
Yes
Employees Worked With
Mark Baker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Baker
April 20, 2025

The new building is great for the waiting customer and the employees were very nice. More

by OSMITH95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 20, 2025

Customer Service was friendly , helpful and gave me recommendations for the milage on my car, for service upkeep. I have high milage and want to continue to drive the same vehicle. More

by ferretfun11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Adams (Hyundai)
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
44
...