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Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

Roanoke, VA

4.6
2,878 Reviews
Call Service Center (540) 362-4800

2,878 Reviews of Southern Team Hyundai Nissan Subaru Volkswagen- Service Center

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October 16, 2023

Everyone was great. Trey my salesman was very helpful during the process and kept on constant communication with everything that I needed. More

by kabeth983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Weinacht
4.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

Helpful
October 16, 2023

All in all a good place this is the 3rd vehicle I've bought there More

by DT4BRAVES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Sigmon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Repass
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

Helpful
October 16, 2023

The dealership was fantastic. Welcomed me with a smile and the service was fast. I recommend everyone to come to Southern Team for all their needs. More

by tracybarker77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Sigmon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

Helpful
October 16, 2023

Very helpful polite and professional. Services was done in a timely manner. Will be going back More

by KARENHOYNOSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

Helpful
October 15, 2023

Buying my Subaru was the easiest time I ever had. They did not waste my time like other dealers spending at least four hours waiting for "the manager" to approve. Everyone was polite and professional More

by gshorner
Recommend Dealer
Yes
Employees Worked With
Marsha Wirt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Hamelberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trey Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

Oct 16, 2023 -

gshorner responded

If I need to buy another car I’ll buy from you

Helpful
October 14, 2023

Quick and painless service, precisely what was needed amidst lots of travel for work. Greatly appreciated! More

by Jenn S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa, my Subaru Guru
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Oct 16, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

Helpful
October 14, 2023

The salesperson I worked with was really knowledgeable and easy to work with. Unfortunately though, when my son arrived at the dealership to choose which car he was going to buy he was treated very rude More

by gibbsdiane1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Dobbs
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Oct 16, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We appreciate your feedback and are eager to better your return experience.

Helpful
October 14, 2023

Everyone was professional, polite, and very helpful with the process of purchasing my new Nissan Altima More

by chasitybday19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Kelso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kareem Ruth
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

Helpful
October 14, 2023

We are always treated with respect, and they do a great keeping us informed as we are waiting. We love the coffee pot and enjoy a great cup of coffee while we wait. More

by GENE.RAWLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Harold Woody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The guy that meets us in the bay, don't know his name. I would give him 5 stars too.
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Oct 16, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

Helpful
October 14, 2023

I was contacted over 5 times requesting feedback. Once I responded, no action was taken. Very disappointing More

by livieanna
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff Mattox
2.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Kelso
2.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Reynolds
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jared Repass
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2023 -

Southern Team Hyundai Nissan Subaru Volkswagen responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernteam.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Oct 25, 2023 -

livieanna responded

Contact info sent privately in hopes of resolution

Helpful
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