Southwest Kia - Dallas

Ause Al-Barghuthi and Jeff Thorpe from the Service Department provided excellent service today and helped me get my vehicle concerns addressed in a prompt and professional manner. I highly recommend Department provided excellent service today and helped me get my vehicle concerns addressed in a prompt and professional manner. I highly recommend them. Thanks guys! More

Very friendly and professional. Troy for the beginning of the process, test drive. AJ for the finance. Troy for the beginning of the process, test drive. AJ for the finance. More

Christian was excellent, He provided great customer service, He said what he would try to do with getting me into a vehicle,I told him exactly what i needed and he provided everything and more.He did n service, He said what he would try to do with getting me into a vehicle,I told him exactly what i needed and he provided everything and more.He did not make you feel harassed or like you was wasting your time like at other Car lots. I would definitely come back, because it was overall a great experience. More

Excellent Service, Especially Julian Friendly and nice I like the attention and excellent information about the service. I like the attention and excellent information about the service. More

Great service! Was treated with respect. Everything was explained to me and I am glad I got my service done there. Was treated with respect. Everything was explained to me and I am glad I got my service done there. More

Everyone is nice every time I go. Great communication while I wait for my car. Great communication while I wait for my car. More

The service department was so great I ended up buying a car from the dealership! I’ve been to 3 Kia dealerships in DFW and this one is by far the best. car from the dealership! I’ve been to 3 Kia dealerships in DFW and this one is by far the best. More

Excellent service from the time I went in with no appointment, until the day I picked up my car service was excellent and this is not close to my house I normally go to mesquite but this will be wher appointment, until the day I picked up my car service was excellent and this is not close to my house I normally go to mesquite but this will be where I go from now on. Everybody was professional and nice and friendly, my vehicle was just like I took it in except the service that they did was fixed, I said that to say my experience with Kia mesquite when I would take it in when I picked it up they would of tore my windshield wipers up front and back and wouldn’t advise me that the service they did my air was not working still. So thanks that there is still people out there that care about their customers. More

I have been going to SW Kia Dallas and Jeff was my service advisor before he got promoted to manager. He was always so nice and welcoming. He still remembers me when I go in to get service done and wi service advisor before he got promoted to manager. He was always so nice and welcoming. He still remembers me when I go in to get service done and will stop to chat with me. More

I'm posting this so that anyone researching this Mustang/VIN in the future knows what we discovered before purchasing it. We negotiated to purchase this Mustang from Southwest Kia. We were provided Mustang/VIN in the future knows what we discovered before purchasing it. We negotiated to purchase this Mustang from Southwest Kia. We were provided the dealership's own used-vehicle inspection/reconditioning report. Their technician specifically documented: “OIL PAN SEAPING. RECOMMEND OIL PAN RESEAL.” The dealership's inspection allocated 6.2 labor hours to the oil-pan reseal, but unlike a number of the other reconditioning items, the oil-pan repair was not shown as completed on the report. Other issues identified during the inspection included worn tires, a hanging front bumper, TPMS sensors, washer system, alignment, broken driver's visor and a daytime-running light. Some of those items were repaired. We personally saw that the car had new tires and that the front bumper was no longer hanging. The oil-pan seep was not repaired. What concerns us even more is what happened when we discovered it. We spoke with the dealership on August 31, 2026 about the oil-pan issue. We were told that the repair supposedly would have been included if we had paid the full asking price for the vehicle. That was never disclosed to us during our negotiations. Nobody told us, “The vehicle has an oil-pan leak, and we'll repair it if you pay full price.” We were never given the opportunity to make our offer knowing that a significant mechanical repair was being excluded from the negotiated price. We learned about the oil-pan seep from reviewing their inspection paperwork. After we raised the issue, the dealership told us that because they are selling the vehicle “as is,” they will not repair the oil-pan seep and will not reduce the price to account for the repair. That's why we decided this information should be publicly searchable. I'm not telling anyone whether they should or shouldn't buy the car. I'm posting the VIN and what happened so the next potential buyer can make an informed decision. If you're considering this Mustang, ask Southwest Kia specifically: 1. Has the oil pan been resealed? 2. Ask for the completed repair order proving it. 3. If it hasn't been repaired, get an independent estimate before agreeing on a price. 4. Get an independent pre-purchase inspection before buying the vehicle. As of our conversation with Southwest Kia on August 31, 2026, we were told they would not repair the documented oil-pan seep at our negotiated price because the vehicle was being sold as-is. I'm posting this because this information should be available to anyone who searches: VIN 1FA6P8TH7G5220891 1FA6P8TH7G5220891 2016 Ford Mustang EcoBoost oil leak 2016 Mustang oil pan seep Southwest Kia Mustang Southwest Kia used car If the dealership subsequently repairs the oil-pan issue, I'm happy to update this post to reflect that. More