Spitzer Acura

I never got a call that my car was ready for pickup as promised. I had to call the dealership. The existing car mat I had on the driver side was thrown away. It was from another vehicle that I owned and I promised. I had to call the dealership. The existing car mat I had on the driver side was thrown away. It was from another vehicle that I owned and I had to replace it. The loaner car was filthy dirty on the outside. My sales experience was wonderful but this service visit was extremely disappointing. Especially since this involved the $799 cost of the treatment I paid for when I bought the car and $400+ for the new all weather mats I paid for at pickup. I am new to this dealership and I'm hoping this is a one off situation. I was looking forward to having a long term relationship. This visit has me wondering if I made the right decision. More

We have been dealing with Spitzer Acura for 10 years and they have kept our MDX in tip top condition. Albert Malone was excellent with the explation of the warning alarm and what needed to be done to correc they have kept our MDX in tip top condition. Albert Malone was excellent with the explation of the warning alarm and what needed to be done to correct the alert. He said it didn't need to right away and told me what could happen if left alone. I told him I wanted fixed and he had my MDX ready first thing the followung morning. Was very happy with the whole process. More

Everyone was extremely nice. My service was quick and efficient. I will continue to have my vehicle serviced at this location My service was quick and efficient. I will continue to have my vehicle serviced at this location More

Easy to make appointments, friendly staff, keeps you informed about issues with car while being serviced. informed about issues with car while being serviced. More

I’ve always had a good experience at Acura. That’s why I keep returning. The people are always so pleasant to work with. That’s why I keep returning. The people are always so pleasant to work with. More

Brought my RDX in for inspection Samantha Baker was very friendly and efficient. When i came in to pick up my vehicle, she even drove it to the front of the parking lot so I didn't have to wonder around t friendly and efficient. When i came in to pick up my vehicle, she even drove it to the front of the parking lot so I didn't have to wonder around the parking lot trying to locate it, ty More

Great sales support and communication from all members of the team. They worked with me and was able to be more competitive on the total cost. the team. They worked with me and was able to be more competitive on the total cost. More

My car was serviced in the time promised. I appreciated the cleaning of my car at no additional cost. I appreciated the cleaning of my car at no additional cost. More

I had a great experience because Matt and Chris put the customer first. Professionalism and sensitivity to my time was greatly appreciated. With Matt and Chris, there is no "selling", it's a collaborativ customer first. Professionalism and sensitivity to my time was greatly appreciated. With Matt and Chris, there is no "selling", it's a collaborative conversation of problem solving and decision making. I Highly recommend asking for Matt Popovich and/or Chris Griesmer if you are interested in a car from Spitzer. The take the stress out of the process of buying a car. More

The service I received from this dealer was excellent. The service was finished in a timely manner. The service was finished in a timely manner. More