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Spitzer Acura

McMurray, PA

Overview
Employees
Reviews
Vehicles
4.9
845 Reviews
At Spitzer Acura we're making car buying fun and fast! It's so easy to buy at Spitzer because you only pay for what you need; our salespeople are paid on volume and customer satisfaction so you know you'll never overpay. Plus we'll buy your car from you regardless of how much you owe and even if you don't buy from us. There's always a Spitzer location near you hurry in today. Our World Revolves Around You!
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3617 Washington Rd

McMurray, PA

15317

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Showing 845 reviews

December 05, 2023

It was speedy service. Nice lobby to set and wait for my car to get serviced. More

by TY19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2023 -

Spitzer Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Acura.

Helpful
December 04, 2023

- organized -clean - fast - punctual -respectful - fair - great product - happy experience - nice snacks - honest - great explanation on the use of the technology - friendly - great teamwork - More

by Amapola78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Griesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Popovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2023 -

Spitzer Acura responded

Wow, thank you so much for taking the time to leave us this fantastic five-star review. We look forward to sharing your compliments with our crew. Thank you for choosing Spitzer Acura! We truly appreciate your business.

Helpful
December 02, 2023

Layne is an outstanding service representative. He is my "go-to guy" for questions concerning maintenance and repairs to my Acura. The Acura service department is one of the main reasons I continue More

by JANSTANLEY52
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 03, 2023 -

Spitzer Acura responded

Jan, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Layne met your service expectations. Thank you for choosing Spitzer Acura, we look forward to having you as a valued customer for many years to come!

Helpful
December 01, 2023

My second Acura and Layne has been my service rep from the beginning. Outstanding job every time above and beyond every time. More

by sfdvldog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 03, 2023 -

Spitzer Acura responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Layne and don't hesitate to let us know if we can be of further assistance.

Helpful
November 29, 2023

The service process was smooth and efficient. Offered loaner when service was going to take longer than anticipated when booked service a month earlier. More

by SUEHIMMEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 30, 2023 -

Spitzer Acura responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Acura.

Helpful
November 29, 2023

During pick up, my wife had a hard time finding someone to check out with. More

by MLBENCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 30, 2023 -

Spitzer Acura responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Acura!

Helpful
November 28, 2023

Professional , quick, honest. No problems with the service they were reasonable quick thank you Good More

by atifchaudry786
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Layman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 28, 2023 -

Spitzer Acura responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future.

Helpful
November 28, 2023

Layne always does a great job. As does Al and John. Never a hassle. Can’t imagine going elsewhere. More

by SANTELLO888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Layman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 28, 2023 -

Spitzer Acura responded

Thanks for sharing about your experience with Spitzer Acura. Layne, Al, and John appreciate your business and hope to see you again soon!

Helpful
November 28, 2023

John and the Service group consistently delivers tip top service! Every issue has been addressed, resolved quickly and courteously. More

by David Cook Sr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Layman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Albert and Brennan also deserve praise!
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Nov 28, 2023 -

Spitzer Acura responded

Thank you for your very kind review, David. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Acura.

Helpful
November 27, 2023

Frank was so helpful! He made my first car buying experience on my own so easy! Everyone there answered all my questions and made the buying process quick, simple, and str More

by emiliemccorkle03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Capozoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Popovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank
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Nov 27, 2023 -

Spitzer Acura responded

Thanks for your review, Emilie! We are so glad that Frank had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

Helpful
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