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Spitzer Acura

McMurray, PA

Overview
Employees
Reviews
4.9
1,232 Reviews
At Spitzer Acura we're making car buying fun and fast! It's so easy to buy at Spitzer because you only pay for what you need; our salespeople are paid on volume and customer satisfaction so you know you'll never overpay. Plus we'll buy your car from you regardless of how much you owe and even if you don't buy from us. There's always a Spitzer location near you hurry in today. Our World Revolves Around You!
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3617 Washington Rd

McMurray, PA

15317

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Showing 1,232 reviews

September 09, 2023

Everyone was very friendly. They got to my car quickly when I did not have a reservation. More

by christa.palamara
Recommend Dealer
Yes
Employees Worked With
Luke
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Sep 11, 2023 -

Spitzer Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 07, 2023

Courteous, helpful service as always! Layne does a great job in accommodating my schedule as well as in explaining service options. More

by DARLA.MCCORMACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 08, 2023 -

Spitzer Acura responded

Thank you, Darla, for sharing your thoughts about your experience with Spitzer Acura. We appreciate your business and hope to see you again soon!

September 04, 2023

The dealership was not bad for the oil change and tire rotation. They ended up washing my car and making a clean car dity. More

by bradenboni12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Popovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Drakulic, John Layman, Nicolas Desarno, Andrew Spitzer
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Sep 05, 2023 -

Spitzer Acura responded

Braden, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

September 04, 2023

It was great and Jeremy benson was awesome and helpful. I highly recommend him to others More

by Leahraeder7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremy Benson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Capozoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Drakulic
Report | Print
Sep 05, 2023 -

Spitzer Acura responded

Leah, Thanks for your feedback on your recent visit to Spitzer Acura. It's great to hear that Jeremy was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

September 03, 2023

Spitzer Acura was professional, timely, And courteous. How much can can I say about the dealership. More

by bard4k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Guy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Layman
Report | Print
Sep 06, 2023 -

Spitzer Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Acura, we look forward to having you as a valued customer for many years to come!

September 03, 2023

Great service . My appointment was on time and John was very professional and explained the service to me wants was going to be done More

by JBR110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Capozoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Popovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Drakulic, John Layman, Andrew Spitzer
Report | Print
Sep 05, 2023 -

Spitzer Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that John met your expectations. Thank you for choosing Spitzer Acura, we look forward to having you as a valued customer for many years to come!

September 02, 2023

My first experience with Spitzer Acura service was excellent! I was kept up to date on my service, and I am very pleased with the outcome. More

by alyson.lesutis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Layman
Report | Print
Sep 05, 2023 -

Spitzer Acura responded

Alison, Thanks for sharing about your service experience with Spitzer Acura. We appreciate your business and hope to see you again soon!

September 01, 2023

The Spitzer system to schedule service leaves a little to be desired. It routinely either does not recognize a returning customer or when it does won't let the service be scheduled. Other than that the ser More

by WRGasior
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 05, 2023 -

Spitzer Acura responded

It's great to hear that Layne was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Acura!

September 01, 2023

Lynn helped me renew a lease with my dream car. Negotiating was easy, fair, and transparent. I couldn’t be happier with my purchase! More

by nickyboegges
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Capozoli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lynn Osborn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Drakulic, John Layman
Report | Print
Sep 01, 2023 -

Spitzer Acura responded

Thank you so much for your excellent review! We are so glad that Lynn had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

September 01, 2023

Any request was responded to promptly and clearly. Their was some problem with connecting on the cars return from service and it was dealt with cleverly!! More

by ROYCEH0
Recommend Dealer
Yes
Employees Worked With
John Layman
Report | Print
Sep 05, 2023 -

Spitzer Acura responded

Thank you! John and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Acura.

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