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Spitzer Acura - Service Center

McMurray, PA

4.8
707 Reviews

707 Reviews of Spitzer Acura - Service Center

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April 11, 2025

Samantha Baker is always so helpful, she keeps me informed on my vehicle service progress. She is very pleasant to talk to and gets me in and out very quickly. More

by E Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Baker
Apr 11, 2025 -

Spitzer Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Acura, we look forward to having you as a valued customer for many years to come!

April 11, 2025

Layne is very nice, professional, kind and courteous. Fairly new with Spitzer and everyone had treated us great. Service has been excellent and very pleased!!! More

by DARLA624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Spitzer Acura responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Acura to be a positive one. Please don't hesitate to reach out if you need anything else.

April 10, 2025

Layne is always very professional. He keeps me informed of my cars progress. My car has 174,000 miles and always goes here for service. I trust the mechanics and Layne to help me make More

by DGITZEN775
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Spitzer Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Acura.

April 10, 2025

The Service department is great to work with. Always treated great by Layne and Keith More

by WILLIAMSTEVENS0
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Spitzer Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 09, 2025

Always bring my car to Spitzer. Layne Cimimel is the person who has been working with me for over 20 years. He is the best!!!!! I give him 5 stars More

by TERRIBUSHBROWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Spitzer Acura responded

Thanks for sharing your thoughts about your experience with Spitzer Acura. We appreciate your business and hope to see you again soon!

April 08, 2025

Very efficient. Have w work done on a very timely timely manner. Always very friendly and knowledgeable. More

by Diane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

Spitzer Acura responded

Thanks for sharing about your experience with Spitzer Acura. We appreciate your business and hope to see you again soon!

April 06, 2025

Customer service in the service area is always exceptional. Everyone is so friendly & fast service. More

by E Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Baker
Apr 06, 2025 -

Spitzer Acura responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 06, 2025

Service was as expected and quick. All interactions were friendly and informative. Everyone was kind and understanding of my requests More

by cwwetzel61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Albert Malone
Apr 07, 2025 -

Spitzer Acura responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Acura!

April 06, 2025

It was a quick visit for an oil change and state inspection. I had a good experience with a service adviser, who was courteous, knowledgeable and who had answered all car service related questions. More

by t.davyda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Barbara (service advisor desk)
Apr 06, 2025 -

Spitzer Acura responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Spitzer Acura, we look forward to having you as a valued customer for many years to come!

April 04, 2025

They have always been fair, honest and responsive to us when vehicle service is required. More

by JAMIE_SHAFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Layne Ciminel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Knowlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2025 -

Spitzer Acura responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Acura.

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