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Spitzer Kia Cleveland

Cleveland, OH

Overview
Reviews
Vehicles
4.9
1,928 Reviews
Call Dealership (216) 600-0941
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3414 Brookpark Road

Cleveland, OH

44134

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Showing 1,928 reviews

May 06, 2025

The dealership was was clean and comfortable although busy on my visit. We had an excitingly wonderful experience with our Salesman, Matthew Sorma, who very courteous and showed great professionalism. Ve More

by peachtree1114
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Sorma
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May 06, 2025 -

Spitzer Kia Cleveland responded

Thank you for your time and feedback. We appreciate hearing feedback from customers like you! We are so pleased to hear that Matthew was able to provide you with quick and convenient service. Please let us know if there is anything else we can assist you with , we would love to help.

April 30, 2025

I truly thought I was not able to get the actual car I wanted, the Kia Sportage since I couldn't prior to getting my last car. And on top of that a brand new 2025! Josh Cole, my salesman actually made i More

by msrae7777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh Cole , Michael Rosado
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Apr 30, 2025 -

Spitzer Kia Cleveland responded

Congratulations on your new vehicle! We are so appreciative of the opportunity to work with you, and we are glad that Josh took great care of you and met your automotive needs. It is our pleasure to assist you in any way possible. Thank you and safe travels!

April 21, 2025

George was absolutely amazing 10/10 service ! I’m so glad I went with my first gut and chose him. More

by Seona hereford
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George R. Woods
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Apr 21, 2025 -

Spitzer Kia Cleveland responded

Seona, On behalf of everyone here at- Spitzer Kia West, thank you for providing us with this amazing review and 5-Star feedback. Please let us know if we could assist you, we would love to help!

April 14, 2025

George was fantastic! Asked what we wanted! Did not push for anything extra! Best salesman ever by far! More

by rachel102184
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George R. Woods
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Apr 15, 2025 -

Spitzer Kia Cleveland responded

Thank you for taking the time to leave us this positive review! We strive for 100% customer satisfaction, and we are so glad that George provided you with the A+ service that you deserve. We hope for an opportunity to work with you again!

April 10, 2025

We had a great experience with our recent service appointment. My car needed several things done and our service advisor Rachel Lewis kept my husband informed. Rachel was pleasant and professional. More

by colemae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda Frost
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Apr 11, 2025 -

Spitzer Kia Cleveland responded

Thank you for your wonderful review! We are so glad that Rachel kept you and your husband well informed throughout your recent service visit. Your satisfaction means so much to us. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

April 08, 2025

I make my appointments every single time. And I have very good experience. I recommended everybody. For service More

by lousasic79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kim Boutell
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Apr 08, 2025 -

Spitzer Kia Cleveland responded

Thank you for your positive review and recommendation! Your safety and satisfaction are our utmost priorities and we are glad that our team consistently provides you with a top-notch experience. We hope that you continue to choose us for all of your future automotive needs!

April 07, 2025

I recently picked up a nail in my sidewall. It had to be replaced. Belinda Frost was very friendly and professional, she kept me informed on the price of replacement and pickup time. Thanks, B More

by pgr
Recommend Dealer
Yes
Employees Worked With
Belinda Frost
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Apr 08, 2025 -

Spitzer Kia Cleveland responded

Thank you for sharing your positive experience with us! We are glad that Belinda took exceptional care of you and kept you well informed throughout the process. Please do not hesitate to give us a call if you ever have any further questions or concerns.

April 05, 2025

The man was very professional and very knowledgeable about the van. Everything was done in a timely matter. More

by Jasmineg0728@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda Frost
Report | Print
Apr 08, 2025 -

Spitzer Kia Cleveland responded

Jasmine, Thank you for your kind review! We are pleased to hear that our team provided you with quality and efficient service throughout your visit. We hope that you continue to choose us for all of your future automotive needs!

March 27, 2025

Joshua Cole was a fantastic sales rep— knowledgeable, professional and very personable. He made the entire process easy! More

by LA7116501
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joshua Cole
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Mar 27, 2025 -

Spitzer Kia Cleveland responded

Thank you for your wonderful review! Providing a smooth and efficient experience is always our goal, and we are glad that Joshua's efforts met your satisfaction. It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again!

March 21, 2025

Greasy customer service by Richard Montague. I was in need of emergency tire replacement and he was of great assistance. More

by cclem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Montague
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Mar 24, 2025 -

Spitzer Kia Cleveland responded

Thank you for your 5-star rating! Your safety and satisfaction are our utmost priorities, and we are glad that Richard got your automotive needs swiftly resolved. Please do not hesitate to give us a call if you ever have any further questions or concerns.

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