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Spitzer Kia Cleveland

Cleveland, OH

Overview
Employees
Reviews
Vehicles
4.8
2,073 Reviews
If you’re looking for the perfect dealership in Cleveland to shop for your next car, there’s no better place to be than Spitzer Kia Cleveland. We are home to a collection of new and used Kia vehicles refined with an upgraded powertrain and the latest technology features to offer quality rides. From sporty SUVs to sleek sedans, we will make sure you find what you’re looking for in our inventory. Our dedicated sales team will discuss your needs and budget, to help you select the perfect match for you. One thing we have successfully established at our dealership is our customer-first approach. We are focused on satisfying our client’s needs to build lifelong relationships with them. This is why we built a modern service department where we provide top-tier Kia maintenance and repair services, from an oil change service to brake repairs, at cost-effective rates. There you will also find factory-certified technicians with vast experience in handling all kinds of vehicle projects. When you turn in your car to us, you can rest assured that we’ll put it back in top shape as quickly as possible. Whether you want to finance your new Kia Soul or refinance your current deal, our experienced finance team will walk you through the whole process, making it less complex than it is. We want you to enjoy every step of your car shopping – and will achieve that even if it means going the extra mile to provide custom financing options for your budget, regardless of your credit history. Please read on to learn more about our service menu and available specials. Afterward, stop by our Kia dealership, in Cleveland, Ohio, right away to explore further.
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3414 Brookpark Road

Cleveland, OH

44134

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Showing 2,073 reviews

November 27, 2025

Freddy does not go above and beyond Making me return a car after 5 months and 10 k miles because the bank is basically stating the car was over priced so he wants me to put an additional 5000 down on top More

by john.sabo75
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Freddy Mansour
1.0
This rating includes all reviews, with more weight given to recent reviews.
George R. Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Markiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 01, 2025 -

Spitzer Kia Cleveland responded

John, providing a positive experience is our top priority, and we're sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you, and we will reach out.

November 27, 2025

I had a great experience with George & Nick; they helped me get to the price point I was looking for and provided great service along the way. Made my first time buying a new car a bit easier & less stressf More

by Kcobb2124
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George R. Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Masa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 28, 2025 -

Spitzer Kia Cleveland responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 25, 2025

Everyone was very nice and informative Great people Great service thank you very much 😊 truly More

by TINKERBL55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Belinda Frost
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2025 -

Spitzer Kia Cleveland responded

Thank you for choosing Spitzer Kia Cleveland. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 25, 2025

Everyone did a great job It was a positive experience It was amazing All went well More

by PETERP4951
Recommend Dealer
Yes
Employees Worked With
Richard Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Watkins
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Nov 25, 2025 -

Spitzer Kia Cleveland responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Spitzer Kia Cleveland.

November 25, 2025

They fixed the problem and didn't give me no problems I was very impressed with there service More

by Djackson53081
Recommend Dealer
Yes
Employees Worked With
Belinda
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Nov 26, 2025 -

Spitzer Kia Cleveland responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Kia Cleveland!

November 24, 2025

2+ hour for a oil change is a little much when I can getbitbdone else where in 20 mins.... More

by Dan10_9
Recommend Dealer
No
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Nov 27, 2025 -

Spitzer Kia Cleveland responded

Providing a positive experience is our top priority, and we're sorry that we failed here. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

Nov 27, 2025 -

Spitzer Kia Cleveland responded

Providing a positive experience is our top priority, and we're sorry that we failed here. If it's possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

November 24, 2025

Luis was easy to work with and finance made getting the deal done easy, highly recommend More

by bakerdevyn12
Recommend Dealer
Yes
Employees Worked With
Luis Serrano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Markiewicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 24, 2025 -

Spitzer Kia Cleveland responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 24, 2025

George Woods was great made me feel welcome very helpful good character I would recommend More

by mccoydarnella
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George R. Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 24, 2025 -

Spitzer Kia Cleveland responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Spitzer Kia Cleveland!

November 23, 2025

Came for my plates, they put them on quickly and I was on my way More

by LESLIEKLOEPFER
Recommend Dealer
Yes
Employees Worked With
Don't rememeber
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Nov 24, 2025 -

Spitzer Kia Cleveland responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Spitzer Kia Cleveland to be a positive one. Please don't hesitate to reach out if you need anything else.

November 23, 2025

My time was scheduled for 10 My reminder text said 11 (wrong time). When I called to inquire, I was told to come in at 10.....still waited an hour and a half for an oil change. Waiting room was full when More

by SamiraHassan2
Recommend Dealer
Yes
Employees Worked With
Richard Watkins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Watkins
Report | Print
Nov 24, 2025 -

Spitzer Kia Cleveland responded

We appreciate your business and apologize for the wait. We look forward to helping you with any questions or future vehicle needs. Thank you for choosing Spitzer Kia Cleveland.

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