St Charles Nissan

Greg Winters got us the car we were looking for! My wife and I began looking for our new car at St. Charles Nissan and met Greg the first time we came in. We told him we had just started and he show My wife and I began looking for our new car at St. Charles Nissan and met Greg the first time we came in. We told him we had just started and he showed us what he had that fit our idea of what we wanted. Our search continued from dealership to dealership, back to Greg again, who helped us with our revised idea of what we wanted. Again, we went to other dealerships and when we made our decision, it was back to Greg for a third time. This time, we bought the car and we're very pleased with the car and the deal. Thanks Greg! More

Always Excellent Customer Service I am always treated with respect and couldn't be happier every time I go to St Charles Nissan. I purchased a Nissan Rogue with Bob Dees. This is the s I am always treated with respect and couldn't be happier every time I go to St Charles Nissan. I purchased a Nissan Rogue with Bob Dees. This is the second time I have used Bob and I have nothing but positive things to say about Bob Dees, Dave Low and Dan Gibbons! Thank you all for always being the best to work with. More

They made things right. We took our 2017 in for oil change, ended up getting a new car. The salesperson, Paul Hinton, did everything he could do in order to put us in our new We took our 2017 in for oil change, ended up getting a new car. The salesperson, Paul Hinton, did everything he could do in order to put us in our new car. More

They made it right Did a fair amount of pre-shopping research to find which dealers had the model/trim pkg we were looking for, narrowing down to 3. St Charles Nissan we Did a fair amount of pre-shopping research to find which dealers had the model/trim pkg we were looking for, narrowing down to 3. St Charles Nissan website appeared to have the lowest and most transparent internet pricing. Went in to strike the internet deal, which per TrueCar and a couple other sites was very reasonable. Upon talking final pricing was initially presented with ~$900 in processing/destination charges - Uh, not so fast! After 2 trips back to the "sales mgr", was eventually extended the internet pricing as stated on the website, and agreed to finalize paperwork the next business day. In the meantime, one of the other dealers to whom I reached out got back with me with a lower offer by $400 on exact same model/trim pkg. I phoned my sales person at St Charles Nissan to share and was initially told they could/would not match. Shortly before we were getting ready to leave for the 2nd dealer (~20mins), another sales rep (forgive me but I failed to recall his name) called back to recant and match the lower offer, which we ultimately accepted and moved forward with. Upon arriving to finalize paperwork, we learned that our original sales person was no longer with them - to be fair, his name will be omitted from this review. Clayton Williams familiarized himself with our previous exchanges in short order, and Dan Gibbons helped finish up our deal. Both were most accommodating. More

Insightful, helpful, and easy to talk to. Not much of a fan for buying a car, the process is boring. It was nice to have someone who made everything quick and easy. Thanks Bob! fan for buying a car, the process is boring. It was nice to have someone who made everything quick and easy. Thanks Bob! More

Tall request, but completed with help from team My car buying experience is always great here! Not only are the on point but also upfront! Thankfully for these great group of team members and their My car buying experience is always great here! Not only are the on point but also upfront! Thankfully for these great group of team members and their help. I had a interesting situation buying a car this time and they exceeded my expectations beyond belief and were able to put me in a 2019 rogue! More

Anthony Henry Anthony was great. He was helpful and answered all of my questions without frustration. (I asked a lot of questions.) I wanted to refinance my current Anthony was great. He was helpful and answered all of my questions without frustration. (I asked a lot of questions.) I wanted to refinance my current car, but I was so upside down because of a past situation. Well Anthony was able to get me into a newer car with barely any miles on it. I'm really picky when it comes to something I plan to have long-term. The only thing I wasn't too happy about was the color, but the team checked other locations with no avail. Anything else the car didn't have that I wanted, they scheduled to add to the car as a service. I decided to put the car on the road this past weekend and it was a smooth drive there and back. More

Chance Shoemaker was a good listener, patient and not pushy. Great buying experience with him. He addressed all my concerns in a polite and honest manner. Highly recommend you see Chance to buy a new ca pushy. Great buying experience with him. He addressed all my concerns in a polite and honest manner. Highly recommend you see Chance to buy a new car. More

What can I say, Dan Gibbons is great. He went above and beyond customer service. I rate him as a 10. Also Anthony is fantastic. No pressure and was understanding my needs. beyond customer service. I rate him as a 10. Also Anthony is fantastic. No pressure and was understanding my needs. More

fast and honst serivce advisor Every time I bring my SUV in for a oil change or for any other trouble I always asked for Clint, because I trust him and he has always been friendly t Every time I bring my SUV in for a oil change or for any other trouble I always asked for Clint, because I trust him and he has always been friendly to me. Clint has always gone out of his way to make sure I get the best services possible. I will always go to Clint for everything. More