4,634 Reviews of Stingray Chevrolet - Service Center
Very friendly. I dropped my vehicle off and was provided a loaner to use while the recall work was performed. I will continue to bring my vehicle to this dealership for future service. a loaner to use while the recall work was performed. I will continue to bring my vehicle to this dealership for future service. More
Brought car in for oil change and a issue with steering wheel being off center. Service advisor tried to charge me for a alignment when car is covered under warranty. After waiting they brought car back wheel being off center. Service advisor tried to charge me for a alignment when car is covered under warranty. After waiting they brought car back and said alignment was covered and no charge, the steering wheel issue was fixed and now centered. I drove car less than a mile and steering wheel was still off center, brought back to service advisor. He was not very understanding, asked me how far off center I believe the wheel to be, (5-10 degrees is off center and noticeable)but did take back in service. It’s Bad service to make a customer feel his complaints are petty and disingenuous. After a few minutes the car was brought back and service advisor said tech readjusted the alignment and said my issue was completed. Service advisor told me to enjoy my car and not to worry about my issue. I got in car and again dove less than a mile and issue was still not fixed. I didn’t feel like I could bring back after being told the service is complete or being told a 3rd time by the service advisor my problem was petty. Having to bring an issue to be fixed for 3 times and being told the issue is fixed when apparently is not, I now risk something being messed up on my car with inadequate techs, outdated alignment equipment or a poorly trained service advisor. My car steering wheel is still off center and after two attempts to have this corrected I am now left with taking to another Chevrolet dealership or pay a real alignment shop to fix this issue. I saved every $$ I could to purchase my dream car from this dealership and now feel Stingray Chevrolet is no better than the bad reviews I previously read. Now it’s my turn to make a bad review (sadly). Shame on you for damaging a great relationship. More
They did all that I expected and more. I will continue to use this dealership for all my General Motors needs and continued service and support. to use this dealership for all my General Motors needs and continued service and support. More
Dorinda was very pleasant to work with, she ensured i had a loaner, my parts were available and kept me informed on the repair of my vehicle. had a loaner, my parts were available and kept me informed on the repair of my vehicle. More
Very friendly I was able to drop of vehicle for service get loaner and back to work very quickly. Repair was completed as stated. Would refer all family and friends to dealership get loaner and back to work very quickly. Repair was completed as stated. Would refer all family and friends to dealership More
I've always had great service from Stingray Chevrolet. What I don't understand is why I have to drive 2 1/2 hours to get great service. All Chevrolet dealerships should offer the same great, dependable, a What I don't understand is why I have to drive 2 1/2 hours to get great service. All Chevrolet dealerships should offer the same great, dependable, and reasonably priced service as Stingray. More
Excellent service in an out less than hour very pleased. Everyone was courteous. Had oil change and tire rotation. The gentleman at service desk that signed me in his name was Rick was very nice. Everyone was courteous. Had oil change and tire rotation. The gentleman at service desk that signed me in his name was Rick was very nice. More
I don’t like giving bad reviews. But important that you know the following: no one greeted me when I arrived had to walk in until someone finally assisted. When I left, I didn’t know where they parked my know the following: no one greeted me when I arrived had to walk in until someone finally assisted. When I left, I didn’t know where they parked my car. The cashier was impersonal. Just not a good customer experience. If you want an idea of what a good customer experience looks like, visit a Honda service center. Sorry to be so harsh. More
Friendly right to business clean. Great employees. Courteous. And most of all fair pricing. And would loved to have a stingray shirt to advertise. Lol Courteous. And most of all fair pricing. And would loved to have a stingray shirt to advertise. Lol More