Street Volkswagen of Amarillo

Loved every thing from the time of looking to the time of purchasing great customer service!!! Loved all the help we got during the time of finding our new/used vehicle!!! purchasing great customer service!!! Loved all the help we got during the time of finding our new/used vehicle!!! More

Yesterday, my VW ID. 4 was delivered to my driveway in Colorado Springs - thank you Street Volkswagen (SVW) of Amarillo Texas. I found a vehicle on their website, sent 4 was delivered to my driveway in Colorado Springs - thank you Street Volkswagen (SVW) of Amarillo Texas. I found a vehicle on their website, sent a message, spoke to a super helpful sales representative, Joel, who went above and beyond, by making a personalized video of both the exterior and interior of the vehicle I was interested in - this was super helpful in the decision making process. Certainly buying a vehicle, whether in person or 100% online, has its challenges as there are many things that can go wrong in the process, but for me, it’s how quickly and professionally the dealership is able to take care of an issue and/or find a mutually beneficial compromise. Quite honestly, I was not an easy customer to deal with, in part, because I was buying a vehicle completely from a far. To their credit, Joel and Shane, were impressively committed to working through all my obsessive concerns in a professional manner and delivered personal attention… even after hours. I’m giving a shout out to this team, because this year I have purchased two other vehicles from two different dealerships, and to save my life, I couldn’t tell you the name or anything about the people who handled my transactions. I never met the SVW team in person, but I certainly feel like I know them as individuals and automotive professionals. They took time to get to know me and my concerns, shared a little of their life, which personalized a business transaction in a way that is seldom experienced anymore. Even a final shout out to Jared, the VW contracted driver that drove 5 1/2 hours and delivered my vehicle to Colorado Springs - who then sat and chatted for about 30 minutes after we completed our transaction - early congratulations on becoming a father soon. Oh, and the vehicle arrived, clean, fully charged, with a couple of small appreciation gifts inside. Thank you to the SVW team. More

Our salesperson Sarah Andrews was very helpful and knowledgeable. The whole experience was very pleasant. knowledgeable. The whole experience was very pleasant. More

Hector Enriquez was super helpful and made sure everything was a smooth process! I will definitely recommend him to friends and family who are looking for a car! everything was a smooth process! I will definitely recommend him to friends and family who are looking for a car! More

Pua, Jerry and Shane were amazing in working with us. Helping us get I to the car we wanted. They went above and beyond on our expectations and experience. Recommend 💯 Helping us get I to the car we wanted. They went above and beyond on our expectations and experience. Recommend 💯 More

The dealership was very friendly and welcoming. Pua was very helpfuly and wonderful to deal with Pua was very helpfuly and wonderful to deal with More

We were very pleased with the service we received. We will be happy to recommend Sarah and Street Volkswagen to our friends. We will be happy to recommend Sarah and Street Volkswagen to our friends. More

Pua Crawford is an amazing and very understanding of our choice of vehicle and payments choice of vehicle and payments More

Great service! Pua was amazing, she went above and beyond for us and provided us great service. She was very knowledgeable, super nice and fun. She was very attenti Pua was amazing, she went above and beyond for us and provided us great service. She was very knowledgeable, super nice and fun. She was very attentive and payed attention to our needs. I appreciated that she was not pushy and didn’t pressured me. More

The dealership was friendly and courteous and a positive environment. All the staff was helpful and knowledgeable environment. All the staff was helpful and knowledgeable More