Subaru Superstore
Chandler, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 9:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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This is our 5th time working with Darby. He is always super informative and goes above and beyond to make sure we are taken care of. super informative and goes above and beyond to make sure we are taken care of. More
Worst dealership I have dealt with. Had 9 check engine lights on my 2nd WRX and dragging feet to fix. Gave me xxxxty lowball offer on trying to trade in and go to STI after such a poor experience. Went fr lights on my 2nd WRX and dragging feet to fix. Gave me xxxxty lowball offer on trying to trade in and go to STI after such a poor experience. Went from subi fan boy to not a Subaru in a hurry with poor service like that. Even Subaru Corporate stated they accidentally forgot about me after 2 months. I had moved on by that point. More
It has been over a decade since I last had to go through the new care buying experience, and that was not fun. This time, we were lucky enough to find ourselves at Subaru Superstore of Chandler and even mor the new care buying experience, and that was not fun. This time, we were lucky enough to find ourselves at Subaru Superstore of Chandler and even more fortunate to work with Tom Darby. Shopping for a new car with no new cars on any lot was weird. Tom provided excellent advice from the start. We checked out every other dealership in town to verify that Tom was arranging the best deal possible as long as we could be patient. That says a lot about him. It says a lot about the dealership too. Others were charging $4000 to $5000 more just because they could (their words) in this market. We will definitely be back in the future. More
The last time I purchased a new car was in 2009, so quite a few things have changed...! I was pretty sure I wanted to go with Subaru, though Tom was very helpful in narrowing it down to my dream of an Outbac a few things have changed...! I was pretty sure I wanted to go with Subaru, though Tom was very helpful in narrowing it down to my dream of an Outback. While there was a bit of a wait due to current inventory issues, Tom made the buying process seamless once my car arrived. We had the necessary paperwork and steps taken care of ahead of time to make finance agreements a breeze, and I drove away an hour and a half after getting there! The whole team worked together seamlessly to make it an easy and enjoyable buying experience. Highly recommend this dealership over others around town! More
Matched the price i was given from another store for my vehicle, and the rate i was quoted from a different credit union. The staff here are all professional, nice, and helpful. vehicle, and the rate i was quoted from a different credit union. The staff here are all professional, nice, and helpful. More
David Griffin (Griz) is the best. He led me through the entire process of special ordering a 2022 Subaru Forester Wilderness Edition. In every step of the way he was friendly and professional. I am very entire process of special ordering a 2022 Subaru Forester Wilderness Edition. In every step of the way he was friendly and professional. I am very pleased with his help, advice candor, professionalism, and friendliness. More
The buying experience for my spose and I was great and comfortable. Imad Sinno was thoughtful when it came to our needs in a vehicle. comfortable. Imad Sinno was thoughtful when it came to our needs in a vehicle. More
This is our dealership. We just traded in our 2015 Subaru we purchased from them for a new 2022 Subaru! We definitely feel well taken care of. From start to finish, they definitely did everything po Subaru we purchased from them for a new 2022 Subaru! We definitely feel well taken care of. From start to finish, they definitely did everything possible to walk us through the process. We love our new Subaru! More
I spent the week researching vehicles and the one we purchased stuck out above all others being very well priced compared to the other dealerships. Dave was responsive to requested information and was n purchased stuck out above all others being very well priced compared to the other dealerships. Dave was responsive to requested information and was not pushy or demanding once we arrived, which is what you get at most dealerships. Once purchased the process was smooth and flawless. There was not a bunch of hidden fees or add on pricing from the dealership. What was presented was what we paid. All pricing was up front and transparent. More
I brought my car to this location to have a routine check up as I was going on a road trip and wanted to make sure everything was in order. Angela gave me a clean bill of health and a signed copy that everyt up as I was going on a road trip and wanted to make sure everything was in order. Angela gave me a clean bill of health and a signed copy that everything was in good shape to drive. After they touched it everything broke down. I went a month ahead of time and spent four visits trying to have them fix my AC that wasn't broke. They used used parts inside my vehicle. And finally decided after my 90 day contract to go to a different Subaru. My AC didn't work after four visits and the funny thing is it wasn't broken when I arrived there the first time! One visit at another Subaru fixed all the odd ball issues that came from this store. Angela made it seem like it was my problem and I witnessed her talking bad about the customer before me. The whole store seemed to be out to lunch and they made a mistake during my first visit and decided they didn't want to fix it. I would stay away from this Subaru and go to one that wont knock a bunch of things out of place and then not care. More