Subaru Superstore of Surprise

Had the car in 3 times and they had a difficult time determining what was wrong. Did a valve body change, didn't fix it, charge $3000. Next had to call Subaru warranty to see if they would discount new determining what was wrong. Did a valve body change, didn't fix it, charge $3000. Next had to call Subaru warranty to see if they would discount new $9000 transmission as we were just out of warranty, No. Then found ignition coil was miss firing, fixed for $600. Car is now running ok. But, could have had to buy a new transmission if the new tech hadn't figured it out. Still unhappy about having to spend the $3000. More

Fast, friendly, professional service with good communication and truly exceptional customer care from start to finish. communication and truly exceptional customer care from start to finish. More

I had a very pleasant experience at Surprise Subaru and with John Williams. The whole team was very professional and adamant about getting me into my perfect vehicle inside the budget I had to work with! W with John Williams. The whole team was very professional and adamant about getting me into my perfect vehicle inside the budget I had to work with! Would highly recommend! More

My salesman was Joe Hall. He was the most honest & straightforward car salesman I have ever worked with. I never thought I would trust or buy from a dealership again. I wou He was the most honest & straightforward car salesman I have ever worked with. I never thought I would trust or buy from a dealership again. I would absolutely buy from Joe Hall at this dealership again, and have already recommended him to friends who are car shopping More

Collyn and the staff at Suburu were all great and made the buying process easy. They were very upfront about the history of the car and the pricing. We are very excited about our purchase! the buying process easy. They were very upfront about the history of the car and the pricing. We are very excited about our purchase! More

Always quick, priced well, and easy to schedule an appt Everyone is always helpful even if the advisor you scheduled with isn't here Everyone is always helpful even if the advisor you scheduled with isn't here More

Glenn, was great, took the time to see if my car needed a computer update when I came in for an oil change. My car needed an update, and he got the update done. Only thing I notice was that it appeared like computer update when I came in for an oil change. My car needed an update, and he got the update done. Only thing I notice was that it appeared like Glenn was the only one working the service desks. Glenn desk was compeltely cover with work orders while the other service reps had clean desks. More

I arrived at the service department early for my appointment. They were able to accommodate my early arrival and take care of my issues professionally and quickly. appointment. They were able to accommodate my early arrival and take care of my issues professionally and quickly. More

Best car buying experience I have had. Collyn did a great job and was really knowledgeable. Great sales team! Collyn did a great job and was really knowledgeable. Great sales team! More

The process was great with one exception. The closing was too time consuming. We made the decision to purchase the vehicle within 45 minutes. It took another 2 hours before we could be on our The closing was too time consuming. We made the decision to purchase the vehicle within 45 minutes. It took another 2 hours before we could be on our way. More