Dominique Channel

It is a pleasure doing business with Subaru in Surprise! Dave is an excellent communicator and answered my questions and delivered clear information about my new car. Thank you! George in finance is also ex Dave is an excellent communicator and answered my questions and delivered clear information about my new car. Thank you! George in finance is also excellent!! He explained the financing clearly. Every staff member I had contact with is friendly made me feel their time with me was important. When I came back to use the blink charging station, Malia(sp), another excellent Subaru member, took the time to stop and help me. The service department staff is also very attentive. Thank you, Subaru family! More

by treinnancy Verified Customer Verified Customer

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Knowledgeable, friendly service with great communication Consistent customer service. All work explained and outlined in detail. Consistent customer service. All work explained and outlined in detail. More

by gdwelly Verified Customer Verified Customer

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Friendly but needs proactive communication, did not add serve I requested, had to return again serve I requested, had to return again More

by Audra Verified Customer Verified Customer

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My former advisor is no longer with your organization, so I am now working with John. I very much appreciate his positive demeanor (the former guy lacked this) and that he listened to me (also lacking with I am now working with John. I very much appreciate his positive demeanor (the former guy lacked this) and that he listened to me (also lacking with former guy. It was a very nice change and a far better experience with SSS, and I look forward to his advising me with future service on my Subaru Forester. PS Very glad your dealership is now providing courtesy rides with Uber. PSS There is an irritating issue with your survey. It asks for a reason for visit and only provides the option of Sales New and Used. I was there for service, not sales. More

by najohnsonaz Verified Customer Verified Customer

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We paid $100 co-pay for the work that was done in Oceanside, CA 2 weeks ago, that was apparently faulty. Because the same problem recurred in the 2 weeks after, I should't have had to pay another $10 Oceanside, CA 2 weeks ago, that was apparently faulty. Because the same problem recurred in the 2 weeks after, I should't have had to pay another $100 co-pay for the work on the same issue. That is totally unfair! More

by edwinjricketts Verified Customer Verified Customer

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Could not ask for a better Dealership. Always there to help. Staff is number one Always there to help. Staff is number one More

by mariajeffriesaz Verified Customer Verified Customer

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I had a great experience working with Dominique during my recent Subaru service visit. Dominique was friendly, professional, and kept me informed throughout the entire process while making sure all of my que recent Subaru service visit. Dominique was friendly, professional, and kept me informed throughout the entire process while making sure all of my questions were answered. The excellent communication and customer service made the experience easy and stress-free. More

by crepeau720 Verified Customer Verified Customer

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Love the customer service Instead of dealing with a different person every time, Its nice having the salesperson and they also get to know you different person every time, Its nice having the salesperson and they also get to know you More

by amaliarubio89 Verified Customer Verified Customer

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Everything was very professional and efficient. I love my Subaru and everything that comes with. It is fabulous. I am still learning to use a lot of of the technology, but have never regretted buyi I love my Subaru and everything that comes with. It is fabulous. I am still learning to use a lot of of the technology, but have never regretted buying a Subaru. More

by carynazco Verified Customer Verified Customer

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Having a mix up with an appointment (my fault), customer service was exemplary! Was made to feel it was no problem and my vehicle was serviced in short order! service was exemplary! Was made to feel it was no problem and my vehicle was serviced in short order! More

by finckkg Verified Customer Verified Customer

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