Subaru Superstore of Surprise
Surprise, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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We paid $100 co-pay for the work that was done in Oceanside, CA 2 weeks ago, that was apparently faulty. Because the same problem recurred in the 2 weeks after, I should't have had to pay another $10 Oceanside, CA 2 weeks ago, that was apparently faulty. Because the same problem recurred in the 2 weeks after, I should't have had to pay another $100 co-pay for the work on the same issue. That is totally unfair! More
I brought my car in without an appointment and Mark got me on the schedule, my problem was solved the next morning. I was provided a ride which also saved the day. A stressful situation was handled wonderf me on the schedule, my problem was solved the next morning. I was provided a ride which also saved the day. A stressful situation was handled wonderfully. Thank you for your service. More
Could not ask for a better Dealership. Always there to help. Staff is number one Always there to help. Staff is number one More
Excellent experience in all ways! At other dealers we found high pressure and and/or disinterest about what WE were looking for. David spent alot of time patiently showing us the At other dealers we found high pressure and and/or disinterest about what WE were looking for. David spent alot of time patiently showing us the array of choices. We are very happy with our new Subaru. Employees were very welcoming, but not overbearing. Facility was professional and clean. George, the paperwork guy was pleasant, making the financial portion of the transaction absolutely painless and clear. That's what's up! More
Jordan assisted me with getting my Ascent to get diagnosed and fixed. Great communication skills and helpful. diagnosed and fixed. Great communication skills and helpful. More
Supersalesman David Castillo got me my 4th. new Subaru from this dealership. David says, "I'll take care of you" AND HE DOES! He had help from GM Jerry, SM Steve, FM Todd, receptionist K/Cathy, new Subaru from this dealership. David says, "I'll take care of you" AND HE DOES! He had help from GM Jerry, SM Steve, FM Todd, receptionist K/Cathy, Collyn The Marine, and nice Swedish lady Sandy plus Mark in Service. Everyone always friendly, courteous and helpful. More
Seamless Jordan was a great communicator and was very helpful. I will be in touch soon for the back breaks helpful. I will be in touch soon for the back breaks More
Had an issue with the technician not video taping the work done on my car and was sent someone else's video 3 times. Wasn't appreciated and the guy at the counter said it wasn't a big deal. work done on my car and was sent someone else's video 3 times. Wasn't appreciated and the guy at the counter said it wasn't a big deal. More
I had a great experience working with Dominique during my recent Subaru service visit. Dominique was friendly, professional, and kept me informed throughout the entire process while making sure all of my que recent Subaru service visit. Dominique was friendly, professional, and kept me informed throughout the entire process while making sure all of my questions were answered. The excellent communication and customer service made the experience easy and stress-free. More







