Subaru Superstore of Surprise
Surprise, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 944 reviews
You cannot turn off the radio on a Subaru! You can't be trusted because you are just one of the stupid public morons. You are required to read a notice on the screen to "Be careful, obey laws You can't be trusted because you are just one of the stupid public morons. You are required to read a notice on the screen to "Be careful, obey laws, etc." Some teenage engineer at Subaru decided to make you listen to the radio blast you out of the car every time you start the car. If it's set to some dirty RAP station, you get to start your car and grab the volume control to save being embarrassed by what You're listing too. Subaru says this is normal and there is no fix. "xx" The cup holders are set so far back on the Forester model that you will have to be double jointed to get your drink. Don't even try if you're driving. The GM of this facility said he would look into the radio problem and would keep us in the loop. After a couple of calls, we never heard from him again. The service departments all over the country know about this problem but can't provide a programming fix. No Subaru ever again for us. We paid cash for our car. Once they have your money, the service disappears. Stick with Toyota or Honda. They are Japanese cars too but you have choices there. More
We had a great experience. First time Subaru owners, and we are thrilled with our Forester. Mikael was knowledgeable, helpful, and made the buying process simple. We had done a First time Subaru owners, and we are thrilled with our Forester. Mikael was knowledgeable, helpful, and made the buying process simple. We had done a great deal of research before buying, and we feel like we got a fair deal. We appreciated the follow up to learn more about the functionality of our car once we'd driven it and better knew what questions to ask. More
Low pressure Dealership. Efficient with the paperwork, drove home with my new car in just a little over 2 1/2 hours. Efficient with the paperwork, drove home with my new car in just a little over 2 1/2 hours. More
Mike was an excellent salesman. He even came to our house in the rain to help us with the garage door opener He even came to our house in the rain to help us with the garage door opener More
Great place to purchase a Subaru. Chris Thom (sales) was extremely helpful, no pressure and worked to get me a great deal. Would recommend Surprise Subaru and Chris to anyone intere Chris Thom (sales) was extremely helpful, no pressure and worked to get me a great deal. Would recommend Surprise Subaru and Chris to anyone interested in purchasing a vehicle. Finance was no pressure closing. Wonderful experience. More
Absolutely the easiest car shopping and purchasing experience in our history! We were able to "peacefully" shop for our new car! Prices were clearly listed -amazing! The location allows for a smooth t experience in our history! We were able to "peacefully" shop for our new car! Prices were clearly listed -amazing! The location allows for a smooth test drive experience and the staff were all very pleasant! Mr Chris Thom was wonderful to work with in all aspects- as stated here in the reviews. He's knowledgeable of the cars and also helpful with the financial aspects. We personally dealt with Chris, manager Scott and finance guy "ackey" - who were all very respectful and helpful. We'll definitely be repeat customers at this location! More
They made the buying experience amazing! There was no pressure to buy, no pushing, and they did all they could to make the process easy! Thank you Garrett for all your help! There was no pressure to buy, no pushing, and they did all they could to make the process easy! Thank you Garrett for all your help! More
David C was amazing very low pressure and direct answers to questions. Finance process also very smooth. We went to 2 other dealerships one was extreme high pressure and the other seemed uninterested I am to questions. Finance process also very smooth. We went to 2 other dealerships one was extreme high pressure and the other seemed uninterested I am so glad we chose Suprise Subaru. More
The sales staff were helpful and not too pushy. The service staff are also incredibly helpful and kind. Overall a great experience! The service staff are also incredibly helpful and kind. Overall a great experience! More
No pressure. Wonderful experience! Chris Thom was the most professional and personable salesperson we've ever met. George in finance made the financing pleasur Wonderful experience! Chris Thom was the most professional and personable salesperson we've ever met. George in finance made the financing pleasurable! More