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Five Star Subaru of Grapevine

Grapevine, TX

4.9
3,381 Reviews
In addition to providing the drivers of Grapevine, Texas with a cornucopia of new Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy, Subaru WRX vehicles and used cars, we at Fivestar Subaru of Grapevine are dedicated to all of your automotive needs. Namely, that includes helping you find the model that best suits your lifestyle and your budget through conversations with our sales consultants and Subaru lease and financing experts. But wait, there's more. After you've left our showroom and driven your new car home, our longstanding relationship has only just begun. Over the miles that you and your Subaru car share, our Subara Outback, Subaru Forester, Subaru Crosstrek, Subaru Legacy and Subaru WRX service technicians are available to carry out your model's routine maintenance needs. Moreover, our comprehensive parts department houses all the fixings that do-it-yourself drivers require when electing to tackle their own automotive repairs. In summary, we at Five Star Subaru of Grapevine are looking forward to assisting you in the ways in which match your automotive needs. To learn more about the products and services that our team provides, we welcome you to visit our showroom at your earliest convenience. Housed nearby at 2651 William D. Tate Avenue Grapevine, Texas we're happy to continue the conversation and answer any questions.
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2651 William D Tate Ave

Grapevine, TX

76051

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Showing 3,381 reviews

May 12, 2024

Hayden was the best. She was patient with me for weeks as we tried to figure out our schedule and went back and forth on whether to lease or buy. She was incredibly knowl More

by ERICK.SIGMOND
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hayden Knowles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2024 -

Five Star Subaru of Grapevine responded

Congratulations, Erick, to you and your wife on your car from Five Star Subaru. If either of you need our vehicle advice, please call 817-438-1700. Hayden and our team remain available to help. Thank you for your recommendation! Take care, David Cheney, General Sales Manager

May 11, 2024

The Five Star Subaru of Grapevine performed an excellent service for our Subaru Forester today.Our waiting was very comfortable at their waiting lounge, plenty of choices of coffee, drinks and snacks. Thank More

by MILOGUZMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Branch
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2024 -

Five Star Subaru of Grapevine responded

MILOGUZMAN, Thank you for recommending our services at Five Star Subaru. We want you comfortable when you wait and while you are driving your car. Call on us again at 817-438-1700. We appreciate you! Best regards, Jakob Ritter, Service Director

May 10, 2024

Great service. E B was very nice and attentive. Follow up was great. Super professional More

by MADELEINE.POHL97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Prakash (EB) Ebburu
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2024 -

Five Star Subaru of Grapevine responded

Madeleine, We are so excited you own a new Subaru! Congratulations on your purchase at Five Star Subaru. EB and I remain available for new car questions at 817-438-1700. Thank you for your business and feedback. Best regards, David Cheney, General Sales Manager

May 09, 2024

Excellent service and very respectful . They keep to up to date on how your Subrau is being taken care of. More

by ealane620
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deion Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Five Star Subaru of Grapevine responded

Ealane620, Communication is key to helping our Five Star Subaru customers stay knowledgeable about their vehicle care. Between appointments, don't hesitate to call 817-438-1700 with questions or concerns. We remain available to you! Thank you, Jakob Ritter, Service Director

May 09, 2024

I was amazed about how attentive the dealer's customer advocacy and service department were. They ensured my car was delivered to the dealership promptly, were very attentive and professional about my qu More

by gloverrr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Womack
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Littrell 5 Stars
May 10, 2024 -

Five Star Subaru of Grapevine responded

Gloverr, Thank you for being a valued Five Star Subaru customer! Between appointments, reach Jason, Travis, or me at 817-438-1700. We are here to address all of your vehicle concerns. Safe travels and please call on us again. Best regards, Jakob Ritter, Service Director

May 08, 2024

James Inim was great. No pressure sales and was patient with our questions, concerns and options discussions. Quick and easy financing. More

by SWIFTBC5837
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Inim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenny Wilder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2024 -

Five Star Subaru of Grapevine responded

Congratulations, SWIFTBC5837, on your new car purchase at Five Star Subaru! James is a great source of vehicle knowledge. Don't hesitate to stop by or call 817-438-1700 with technical or maintenance questions. We want to make this your best ownership experience. Thank you, David Cheney, General Sales Manager

May 08, 2024

They serviced my vehicle today and everyone I encountered were friendly, eager to help and patient. I really liked how the kindness was consistent with everyone waiting in the service area. More

by akolanowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Branch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle in the valet service
May 09, 2024 -

Five Star Subaru of Grapevine responded

Akolanowski, Thank you for choosing the Five Star Subaru service team to care for your car. Sharing our knowledge is only a phone call away. Reach us at 817-438-1700 any time you have maintenance or repair questions. Safe travels and thanks again! Take care, Jakob Ritter, Service Director

May 07, 2024

Every single person I interacted with was fantastic! Derek Adams is a sales person who is top notch and trustworthy. This was the second car I have purchased through him and anticipate doing so again. More

by MARKY.SPARKY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Laymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Fraikes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Mathews
May 08, 2024 -

Five Star Subaru of Grapevine responded

Congratulations, Marky, on your new car from Five Star Subaru! Derek and our team remain available for any additional questions at 817-438-1700. We are here to help you fully enjoy your ride. Thank you for your business and feedback! Take care, David Cheney, General Sales Manager

May 07, 2024

They are friendly and helpful, give the customer full focus on the reason for going to the dealer. Their service is dependable and thorough More

by willhall0464
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Housknecht
May 08, 2024 -

Five Star Subaru of Grapevine responded

Willhall0464, Offering customer-focused vehicle services is our goal at Five Star Subaru. Between visits, we welcome your care questions at 817-438-1700. Call us any time you need our vehicle advice. Thank you, Jakob Ritter, Service Director

May 07, 2024

Five Star Subaru of Grapevine is the best, I bring them my car every 6 mos for service and only once have they not met my expectations yet they didn’t charge me for the service, that’s excellent service! T More

by Ms Reesa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Deion Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Five Star Subaru of Grapevine responded

Ms Reesa, We value the chance to help you care for your car at Five Star Subaru. Deion and our techs welcome questions at 817-438-1700. Don't hesitate to stop by or call when you need our expertise. Thank you, Jakob Ritter, Service Director

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