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Subaru of Gwinnett

Duluth, GA

4.6
5,229 Reviews
Welcome! We are thrilled to finally be in our brand new state-of-the-art facility while repurposing our old building at 2920 Satellite Blvd for Subaru Certified Pre-Owned & Pre-Owed Vehicle sales. From Duluth to Lawrenceville. Alpharetta to Roswell. Even Atlanta, Cumming, Kennesaw, Columbus, and Macon; Subaru customers come from all over to buy, lease and service their Subaru at Subaru of Gwinnett. No wonder why, year after year, Gwinnett is the first choice to fulfill all of your Subaru needs. Conveniently located off of I-85!
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2950 Satellite Boulevard

Duluth, GA

30096

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Showing 5,230 reviews

July 07, 2023

My service agent was very nice and courteous. I had a few questions about some additional products for my car and he took the time to find out the information I needed. More

by SMUNDAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tuan Nguyen
Sep 28, 2023 -

Subaru of Gwinnett responded

Smunday, thank you for your kind words! We're happy we could help. We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

July 07, 2023

As I have already responded to this survey I can only say the same thing. Everything was super. More

by WingerterHome
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issa Kone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2023 -

Subaru of Gwinnett responded

Super, thank you!!!!!!!!!! We look forward to seeing you in 6,000 miles or 6 months for your next oil change.

July 07, 2023

Great service. Friendly knowledgeable staff. Everyone seemed to care. Always ready to answer questions in person or on a phone call. More

by THEHEADTURNERS
Recommend Dealer
Yes
Employees Worked With
Adam Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2023 -

Subaru of Gwinnett responded

Theheadturners, we are glad we could help! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

July 06, 2023

Buying a new vehicle was a pleasant experience for the first time in my life. Adam was very knowledgeable and helpful. He did everything he could to get us the vehicle we were seeking always keeping in More

by ED DOMALESKI
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Adam Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kate (new car orientation lady)
Sep 28, 2023 -

Subaru of Gwinnett responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Subaru of Gwinnett! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 06, 2023

It was a good experience. My salesman was knowledgeable and got me everything I wanted. Because I shave trouble walking, he brought the cars around for me to see. It made a More

by DRENAJ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andre "DRE" Armenakian
Sep 28, 2023 -

Subaru of Gwinnett responded

Hi Drenaj, thank you for your kind review; we are happy to pass along your comments to the team here at Subaru of Gwinnett! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 06, 2023

I don't know who Lance Willhite is. My representative was Blake Henley and he did a great job. He was patient in showing me how everything works. Now I just have to remember it all! More

by SAMIAMNEW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake Henley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2023 -

Subaru of Gwinnett responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Subaru of Gwinnett! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 06, 2023

Ana was amazing! She helped me get everything I needed out of a car, and brought a great attitude as well More

by GYLAIT
Recommend Dealer
Yes
Employees Worked With
Ana Morales
Sep 28, 2023 -

Subaru of Gwinnett responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Subaru of Gwinnett! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 05, 2023

Service was excellent, but I felt like I was being gouged on the pricing. The new service center is gorgeous, clean, and stocked full of amenities. However, when I check similar service estimates online for More

by Ben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2023 -

Subaru of Gwinnett responded

Hello and thank you for your feedback about your most recent service experience. It looks like there is more to discuss and if you would be willing, we would like to try and turn your experience around. My name is Michael Gallardo, I am the new service manager here at Subaru of Gwinnett, please email mgallardo@subaruofgwinnett.com or call at 678-584-7260. It is our goal to provide excellent customer service and earn your recommendations to your family and friends, please give us the opportunity to make this better.

July 05, 2023

I was very happy with the service I received. The service was the best yet. More

by WHITAKERBETTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hailey Armour
Sep 28, 2023 -

Subaru of Gwinnett responded

Whitakerbette, thank you for your kind words! We're happy we could help. We look forward to seeing you in 6,000 miles or 6 months for your next oil change.

July 05, 2023

Very informative staff and they did a prompt job, I’m been happy with my service. More

by KARYNSLOVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2023 -

Subaru of Gwinnett responded

Hi, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

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