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Subaru of Gwinnett
Duluth, GA
5,249 Reviews
Welcome! We are thrilled to finally be in our brand new state-of-the-art facility while repurposing our old building at 2920 Satellite Blvd for Subaru Certified Pre-Owned & Pre-Owed Vehicle sales.
From Duluth to Lawrenceville. Alpharetta to Roswell. Even Atlanta, Cumming, Kennesaw, Columbus, and Macon; Subaru customers come from all over to buy, lease and service their Subaru at Subaru of Gwinnett. No wonder why, year after year, Gwinnett is the first choice to fulfill all of your Subaru needs. Conveniently located off of I-85!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 5,249 reviews
May 04, 2023
They gave me full transparency. Robert was knowledgeable, patient, transparent, and super helpful. I Highly recommend Subaru Gwinnett. I’ll definitely come back when it’s time to tr Robert was knowledgeable, patient, transparent, and super helpful. I Highly recommend Subaru Gwinnett. I’ll definitely come back when it’s time to trade up. More
by HAPPYMARCY
Verified Customer
May 04, 2023
Blake was so extremely helpful. I was speaking to four different dealerships-who all replied to my online inquiry. Blake is the ONLY one of the four who consistently kept my inter I was speaking to four different dealerships-who all replied to my online inquiry. Blake is the ONLY one of the four who consistently kept my interests at heart. He never "threatened" me with higher prices, etc. for what I was wanting. He genuinely wanted to make me happy in the process, and not just to "sell the car". That is why I ultimately chose Gwinnett. More
by MAULDINS
May 03, 2023
Service associates were very polite and informative. The service and waiting areas were very clean and spacious. It really felt like a white-glove experience. The service and waiting areas were very clean and spacious. It really felt like a white-glove experience. More
by TEGRONIN
May 03, 2023
I always appreciate the express service offered with no appointment needed. Loved the new service department as well. appointment needed. Loved the new service department as well. More
by WILTON.ROSS
Employees Worked With
May 03, 2023
Last experience was excellent, this time not so much I was greeted fairly quickly on the service drive, but then sat in my car over 10 minutes waiting for an advisor( I had an appointment) The service ti was greeted fairly quickly on the service drive, but then sat in my car over 10 minutes waiting for an advisor( I had an appointment) The service time was fair, however my inspection report made me second guess the dealership. I was sent a report that stated both my engine air filter and cabin air filter needed replaced and it was "critical" Seeing the words critical would strike fear into someone who didnt know cars that well I grew up working in a shop and previously was the lead service advisor at a large Toyota dealership. I understand upselling and its importance. But when I would approach a customer for a filter replacement I would normally bring the filter to them and show them why I recommended replacement. I personally replaced both the engine and cabin filters 3 weeks prior to my visit. I actually purchased the cabin filter at your dealership as an aftermarket filter was not available locally. I told my advisor the original filters lasted 35,000 miles and I found it hard to believe that these were bad in 3 weeks. He didnt have an explanation an escorted me to my car. I thought about asking for the manager, but I need to get to another appointment. I wonder if this email will lead to someone reaching out More
by stevenow770@aol.com
Employees Worked With
none of the above
May 03, 2023
Driving into the New Subaru of Gwinnett dealership and service center felt like being embraced by a warm hug from my grandma while smelling freshly made pasta. The new service center with its new wheel al service center felt like being embraced by a warm hug from my grandma while smelling freshly made pasta. The new service center with its new wheel alignment machine you just drive over, WOW. And you can't leave without checking out the new restrooms.........uhhhhnbelievable. Despite the completion of my car service, I felt compelled to view all the new vehicle models in the showroom, and all of my questions were answered by a very nice sales person. As management gently persuaded me back to my vehicle, I promised each of them, "I would return to Subaru of Gwinnett for my next car service." They all laughed a little and reminded me of how little miles my car had and that it would be at least a year before I should return. Side note: Maria with the cleaning staff helped us with a small spill at the coffee machine, and she was a delight to talk with. Great service, beautiful facility, well done. 5 stars all around. Sincerely, Subaru owners husband;) More
by Subaru owners husband
Employees Worked With
Our service person is not represented in your column.
May 02, 2023
Very smooth appointment from the drive in to my service advisor( Ervin Morban) updating me on the status of my vehicle and when it was ready. advisor( Ervin Morban) updating me on the status of my vehicle and when it was ready. More
by BMILLER3053
Employees Worked With
Other Employees :
Ervin Morban , Taylor Spicuzza
May 01, 2023
Overall good experience. Not pressured to purchase. We’ll see how the service experience goes. Not pressured to purchase. We’ll see how the service experience goes. More
by LIZ_DONSUMMERS
April 30, 2023
Professional and efficient service! Everything was explained clearly. My advisor kept me up to date and I was in and out in under an hour! Everything was explained clearly. My advisor kept me up to date and I was in and out in under an hour! More
by CAROLEHMARTIN
Employees Worked With
William Garcia
