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Subaru of Gwinnett

Duluth, GA

4.6
5,226 Reviews
Welcome! We are thrilled to finally be in our brand new state-of-the-art facility while repurposing our old building at 2920 Satellite Blvd for Subaru Certified Pre-Owned & Pre-Owed Vehicle sales. From Duluth to Lawrenceville. Alpharetta to Roswell. Even Atlanta, Cumming, Kennesaw, Columbus, and Macon; Subaru customers come from all over to buy, lease and service their Subaru at Subaru of Gwinnett. No wonder why, year after year, Gwinnett is the first choice to fulfill all of your Subaru needs. Conveniently located off of I-85!
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2950 Satellite Boulevard

Duluth, GA

30096

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Showing 5,226 reviews

November 01, 2021

Fantastic service. Very fair, no gimmicks! Did most of the discussions via phone, came in and signed paperwork. More

by RJSTEPLEMAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Hynson
Nov 03, 2021 -

Subaru of Gwinnett responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

October 31, 2021

Being coming here for 10 years great people. Great service. Currently on my third Outback More

by JJBRUZUAL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Willhite
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn
Nov 02, 2021 -

Subaru of Gwinnett responded

Hi, we really appreciate your great feedback! If you'd be willing to provide more feedback, please reach out to Taylor Spicuzza at (678) 584-7200 or tspicuzza@subaruofgwinnett.com so we can assist you further. Take care!

October 30, 2021

Only 1 thing they did not replace missing lug nut when rotating tires two weeks ago when in for service. Then on Thursday they were installing trailer hitch and again they didn’t catch it. My husband told More

by SaundraTheisen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jill Thurston, Kyle Formella
Oct 31, 2021 -

Subaru of Gwinnett responded

Hello, thanks for reaching out to us. We work hard to provide each of our clients with the best automotive experience, but it sounds like we really let you down. Please reach out to Taylor Spicuzza at (678) 584-7200 or tspicuzza@subaruofgwinnett.com so we can discuss the details of your visit in hopes of restoring your confidence back in our dealership. We hope to hear from you. Take care!

October 29, 2021

Finally managed to update my Starlink software, and they explained what caused the earlier failure. More

by SLEMENDA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Bowman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2021 -

Subaru of Gwinnett responded

Hi Slemenda, we really appreciate your feedback! We hope you continue to choose us for all your automotive needs! Take care!

October 29, 2021

JILL is wonderful, I totally appreciate her response and prompt reply in my doubt misunderstand of my Maintenance warranty service plan. If there is a vote in best employee in SOG, she definitely will get More

by JOANNELG88
Recommend Dealer
Yes
Employees Worked With
Jill Thurston, Jim Cox
Oct 31, 2021 -

Subaru of Gwinnett responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about the services you received.

October 28, 2021

Great service , O don’t like surveys because of this stupid time waster, it won’t even let me edit. This should be optional, next time I will delete this kind of survey. I just wanted to give credit to More

by LOJO9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Express person
Oct 30, 2021 -

Subaru of Gwinnett responded

Hello there, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

October 28, 2021

Service rep meet me when I pulled in got me checked in quickly, service wait area was nice drinks and a snack were available and service wait was ok More

by WTRENT7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Formella
Oct 30, 2021 -

Subaru of Gwinnett responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. We hope you continue to choose us for all your automotive needs! Take care!

October 28, 2021

Best dealership ever! The experience was friendly, attentive staff, and everyone is courteous. Excellent visit. More

by GAHOGENS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Buckles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Hooten
Oct 30, 2021 -

Subaru of Gwinnett responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

October 27, 2021

Very efficient. Clearly communicates what is needed and what services have been performed. Scheduling is super easy. Overall, a positive experience. More

by TERRY48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Issa Kone
Oct 28, 2021 -

Subaru of Gwinnett responded

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope you continue to choose us for all your automotive needs! Take care!

October 27, 2021

The easiest vehicle purchase I’ve ever made. My sales person had everything completed for me before I even came in. Was there for less than two hours. More

by GO_BLUEGOLD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jody Vaughn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 28, 2021 -

Subaru of Gwinnett responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

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