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Subaru of Jacksonville
Jacksonville, FL
9,310 Reviews
About Subaru of Jacksonville - a Jacksonville, Florida New & Used Subaru Dealership
Subaru of Jacksonville is a family owned and run business that was opened in August 2000 by current owner, R. Phil Porter, in order to serve the people of Jacksonville and surrounding communities including Orange Park, Middleburg and St Augustine. It's said that you can't build a reputation on what you intend to do, but rather through your actions. As our reputation for fairness, quality and customer attention grew, so did our customer base; expanding to Gainesville, Daytona Beach, Orlando, Tallahassee and points beyond.
We Only Do Subaru - And We Are Passionate About It
Subaru of Jacksonville is Florida's #1 Subaru-only Dealership. We only do Subarus and we know what it takes to make you happy. With over 200 years of combined experience with Subarus, rest assured that you are buying and servicing from experts who love the brand like no other.
More Value - Better Selection - Better Peace of Mind
Subaru of Jacksonville is proud to serve our Florida customers with quality Subaru vehicles. Our huge selection of New Subarus in Jacksonville means we have what you are looking for. In the event the Subaru you want just sold, we'll find another one for you - guaranteed! Our huge volume drives prices down, and we won't knowingly be undersold! Two years of free maintenance on all new Subarus adds value and makes our low prices even sweeter.
You can buy a quality used car at Subaru of Jacksonville with the peace of mind knowing that our prices are always below market and that we provide the best used car warranty in the Jacksonville/Orange Park area.
Our Subaru Service Dept is second to none in the country. Amongst our staff we currently employ the ONLY two Master Subaru Certified Technicians in the Jacksonville/Orange Park area.
We live in the community, work in the community and support our community through sponsorships, volunteerism and community events.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 AM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 AM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 9,310 reviews
February 22, 2020
Took car in for 1st service check Gabe, Mike M and Mike B were all great. My husband took my car in for me and was very impressed with the service. We love this dealership. Gabe, Mike M and Mike B were all great. My husband took my car in for me and was very impressed with the service. We love this dealership. More
by Meadows
February 22, 2020
Greeted warmly with great communication before, during and after service. Service completed in a timely fashion. No great surprises nor no attempts to add service components not needed. and after service. Service completed in a timely fashion. No great surprises nor no attempts to add service components not needed. More
by Dick M
February 21, 2020
came in for a recall. took care of me quick, very friendly. told me i need a throw out bearing. also said was covered under warranty. very happy with this dealership. friendly. told me i need a throw out bearing. also said was covered under warranty. very happy with this dealership. More
by jayice42
February 21, 2020
1st Service Experience First service experience was very positive. Quick, efficient and thorough. Appreciate the attitude of Gabe, Mike M. and Mike B. as they were very ef First service experience was very positive. Quick, efficient and thorough. Appreciate the attitude of Gabe, Mike M. and Mike B. as they were very efficient and polite. All interactions were positive. More
by neeceelee
February 20, 2020
This dealership was courteous at all times and prompt to respond to all my inquiries about buying a new Outback. Everyone was efficient. Mostly, I liked not being pressured to buy. respond to all my inquiries about buying a new Outback. Everyone was efficient. Mostly, I liked not being pressured to buy. More
by Judy
February 19, 2020
shopping for car. on feb 14,2020 we purchased a Suburu Ascent. We worked with Nano DiPasquale. He was the best sales person I have done business with since I bought my first new car in 1964. He was pat Ascent. We worked with Nano DiPasquale. He was the best sales person I have done business with since I bought my first new car in 1964. He was patient, knowledgeable ,personable . He assisted my wife by loading her cell phone and other questions during this process . I will recommend him to others in the future. Also worked with T J Miller on the paper work end. He was patient and knowledgeable. He was easy to work with. More
by max A.
February 19, 2020
Best car buying experience - times two. The most low-key, no-pressure, no-gimmick dealership we have ever bought a car from in Jacksonville - and we have bought a few since 1995. Add a clean The most low-key, no-pressure, no-gimmick dealership we have ever bought a car from in Jacksonville - and we have bought a few since 1995. Add a clean and quiet workspace and respectfully courteous employees - even the service crews - incredible. We bought my 2018 Subaru Forester there in December 2017 from Ryan, had it serviced there three times and we traded up to a 2020 model this week with Steve - and lucked into Ryan as the finance person. Both times, buying the car was a relaxed, restful experience. Both times we left with what I wanted at a price that we were comfortable with - no dealing, just polite discussion about what I wanted, what they were offering, and how we could get to satisfaction for me - and in as transparent a manner as a business can be without giving away trade secrets. My spouse and I were pleased about the way we were treated, I am happy with my new Forester and I will continue to drive across town to Atlantic Blvd. to have my car serviced in their stress free environment. More
by TriniSubaru
February 18, 2020
My Express Oil change was quick and thorough. The waiting area was comfortable and had beverages and snacks. I drive past the Subaru dealership in Orange Park to go to Subaru of JAX because the service is s area was comfortable and had beverages and snacks. I drive past the Subaru dealership in Orange Park to go to Subaru of JAX because the service is so much better. More
by SubaruOwner1816
February 17, 2020
Excellent This is the third Subaru that I have bought at this dealership. Each time I dealt with Jerry Johnson. I have nothing but good things to say abou This is the third Subaru that I have bought at this dealership. Each time I dealt with Jerry Johnson. I have nothing but good things to say about my experience. The dealership seems really squared away and all the employees are courteous and cordial. My experience with Jerry Johnson has always been easy, efficient and most cordial. I have recommended him to friends and look forward to doing business with him in the future. He is clearly a model salesperson. And a xxxx nice guy! Robert Fischer More
by potlatchga
Employees Worked With
February 17, 2020
Fast and efficient I did service express and was out of there in an hour. I thought it was amazing that they got it done that quickly. Good folks to work with for my Sub I did service express and was out of there in an hour. I thought it was amazing that they got it done that quickly. Good folks to work with for my Subaru service needs! More
by Don and Donna
