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Subaru of Jacksonville
Jacksonville, FL
9,421 Reviews
About Subaru of Jacksonville - a Jacksonville, Florida New & Used Subaru Dealership
Subaru of Jacksonville is a family owned and run business that was opened in August 2000 by current owner, R. Phil Porter, in order to serve the people of Jacksonville and surrounding communities including Orange Park, Middleburg and St Augustine. It's said that you can't build a reputation on what you intend to do, but rather through your actions. As our reputation for fairness, quality and customer attention grew, so did our customer base; expanding to Gainesville, Daytona Beach, Orlando, Tallahassee and points beyond.
We Only Do Subaru - And We Are Passionate About It
Subaru of Jacksonville is Florida's #1 Subaru-only Dealership. We only do Subarus and we know what it takes to make you happy. With over 200 years of combined experience with Subarus, rest assured that you are buying and servicing from experts who love the brand like no other.
More Value - Better Selection - Better Peace of Mind
Subaru of Jacksonville is proud to serve our Florida customers with quality Subaru vehicles. Our huge selection of New Subarus in Jacksonville means we have what you are looking for. In the event the Subaru you want just sold, we'll find another one for you - guaranteed! Our huge volume drives prices down, and we won't knowingly be undersold! Two years of free maintenance on all new Subarus adds value and makes our low prices even sweeter.
You can buy a quality used car at Subaru of Jacksonville with the peace of mind knowing that our prices are always below market and that we provide the best used car warranty in the Jacksonville/Orange Park area.
Our Subaru Service Dept is second to none in the country. Amongst our staff we currently employ the ONLY two Master Subaru Certified Technicians in the Jacksonville/Orange Park area.
We live in the community, work in the community and support our community through sponsorships, volunteerism and community events.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 AM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 AM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 9,421 reviews
December 11, 2018
EXCELLENT CUSTOMER SERVICE THE EASIEST CAR BUYING EXPERIENCE OTHER DEALERSHIPS NEED TO TAKE NOTE FROM JACKSONVILLE SUBARU IT WAS THE BEST EXPERIENCE FOR CAR BUYING THAT WE HAVE EVER EXPERIENCED. FROM THE SALESMA OTHER DEALERSHIPS NEED TO TAKE NOTE FROM JACKSONVILLE SUBARU IT WAS THE BEST EXPERIENCE FOR CAR BUYING THAT WE HAVE EVER EXPERIENCED. FROM THE SALESMAN TO THE MANAGER TO THE FINANCIAL ADVISER THE BEST! More
by sbutl401
December 11, 2018
service excellence Service team strives to meet expectations and listens to any concerns you may have. They are ready for your designated appointment time to get you in Service team strives to meet expectations and listens to any concerns you may have. They are ready for your designated appointment time to get you in and out as expected. They bring to your attention any items you may not had been aware of such as a brake light needed to be replaced More
by Outback14
Employees Worked With
Jennifer Becker
December 11, 2018
Fast, efficient, friendly Everyone was friendly. I was in and out quickly. Answered all questions. Everything went as expected. Car was clean. Waiting area was clean, with good Everyone was friendly. I was in and out quickly. Answered all questions. Everything went as expected. Car was clean. Waiting area was clean, with good snacks and beverages. More
by Kfd
Employees Worked With
Max Talbert, Wyatt Cotton
December 10, 2018
I have all good things to say After much internet research I visited this dealership to look for a car. The staff was professional and nice. the dealership provided drinks, snacks After much internet research I visited this dealership to look for a car. The staff was professional and nice. the dealership provided drinks, snacks and clean restrooms. After coming to a deal for a new 2019 Forester I fully endorse this dealership. From the first contact until the end of the deal we never felt pressured. The price was straight forward, no hidden fees, or typical auto dealership games. Financing department, Mark McCormack, was professional and low pressure, no games. just the facts Our sales professional, Sabino Martinez, was very pleasant, who never attempted to over push the sale. You can tell Sabino really knew the vehicle he was selling. You could tell he had years of experience. For the first time in years both my wife and I felt good about the experience. More
by Mike58
December 10, 2018
Vehicle Service Friendly greeting upon arrival for service appointment. Relatively quick turnaround. All in servicing for my vehicle took about a hour. Very happy wit Friendly greeting upon arrival for service appointment. Relatively quick turnaround. All in servicing for my vehicle took about a hour. Very happy with Subaru of Jacksonville. More
by NFS87
Employees Worked With
Josh Sereda
December 10, 2018
Hassle Free Contract Review Contract consultant AJ took care of me. This is our third purchase from sojax and it was such a pleasure. Hassle free contract review and signing! Tha Contract consultant AJ took care of me. This is our third purchase from sojax and it was such a pleasure. Hassle free contract review and signing! Thank you AJ! I love my Subaru and wouldn't want to waste time trying to purchase a vehicle anywhere else. Happy Holidays SOJAX! You've made mine great! More
by mtlamonds
Employees Worked With
December 10, 2018
Wonderful experience! This is our fourth vehicle we have bought from Bruce at Subaru of Jax. We will continue making this our choice to buy vehicles for our family! The sta This is our fourth vehicle we have bought from Bruce at Subaru of Jax. We will continue making this our choice to buy vehicles for our family! The staff are always welcoming and the service department is amazing. Thanks for all you do! More
by TardifFamily
December 10, 2018
Our Second Subaru Leased from This Dealer We were happy with the first Forester we leased from Subaru of Jacksonville and the service we received so three years later we returned for our secon We were happy with the first Forester we leased from Subaru of Jacksonville and the service we received so three years later we returned for our second. More
by Happy owner of third Subaru
December 10, 2018
Oil Change In and out in under 15 minutes. There was no pressure to upsell service. Offered free car wash as well. Great service and will come back. In and out in under 15 minutes. There was no pressure to upsell service. Offered free car wash as well. Great service and will come back. More
by Chris12345
Employees Worked With
Lindsay Carter
December 09, 2018
This is how business is done This was my second car buying experience and I just have to give it up to Subaru of Jax. I’ve been to other dealerships and they don’t compare to what This was my second car buying experience and I just have to give it up to Subaru of Jax. I’ve been to other dealerships and they don’t compare to what Subaru has to offer. The customer service was beyond phenomenal and you couldn’t ask for a better staff. Everyone greeted me, making sure I was comfortable and felt important. Special shout out to Sean Lee and the manager for helping me get my new car! Thanks again! More
by Zachjk14
