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Subaru of Jacksonville
Jacksonville, FL
9,273 Reviews
About Subaru of Jacksonville - a Jacksonville, Florida New & Used Subaru Dealership
Subaru of Jacksonville is a family owned and run business that was opened in August 2000 by current owner, R. Phil Porter, in order to serve the people of Jacksonville and surrounding communities including Orange Park, Middleburg and St Augustine. It's said that you can't build a reputation on what you intend to do, but rather through your actions. As our reputation for fairness, quality and customer attention grew, so did our customer base; expanding to Gainesville, Daytona Beach, Orlando, Tallahassee and points beyond.
We Only Do Subaru - And We Are Passionate About It
Subaru of Jacksonville is Florida's #1 Subaru-only Dealership. We only do Subarus and we know what it takes to make you happy. With over 200 years of combined experience with Subarus, rest assured that you are buying and servicing from experts who love the brand like no other.
More Value - Better Selection - Better Peace of Mind
Subaru of Jacksonville is proud to serve our Florida customers with quality Subaru vehicles. Our huge selection of New Subarus in Jacksonville means we have what you are looking for. In the event the Subaru you want just sold, we'll find another one for you - guaranteed! Our huge volume drives prices down, and we won't knowingly be undersold! Two years of free maintenance on all new Subarus adds value and makes our low prices even sweeter.
You can buy a quality used car at Subaru of Jacksonville with the peace of mind knowing that our prices are always below market and that we provide the best used car warranty in the Jacksonville/Orange Park area.
Our Subaru Service Dept is second to none in the country. Amongst our staff we currently employ the ONLY two Master Subaru Certified Technicians in the Jacksonville/Orange Park area.
We live in the community, work in the community and support our community through sponsorships, volunteerism and community events.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 AM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 AM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 9,273 reviews
December 06, 2017
Excellent service continues my positive experience I took delivery of my 2016 Outback in December of 2015. The sales experience from sales person through price negotiation and delivery was one of the I took delivery of my 2016 Outback in December of 2015. The sales experience from sales person through price negotiation and delivery was one of the better if not best sales experience I have had in almost 40 years of purchasing a car. All routine service has been completed by the dealer. Timeliness, quality of work and the professionalism and courtesy of the Service Group is excellent. Steven Wall and the other service group managers are first rate. More
by ERB
December 06, 2017
Buying experience I went looking for a leftover 2017 and left with a new 2018 Outback. Mark Minter in Sales made my purchase hassle free and smooth. He took me for a I went looking for a leftover 2017 and left with a new 2018 Outback. Mark Minter in Sales made my purchase hassle free and smooth. He took me for a test drive in the Impreza and Outback with the safety features I was looking for. From Sales to Financing my new Outback was a stress free experience. More
by Jen2008
December 05, 2017
ABOVE AND BEYOND!!!!! THANK YOU STEVEN WALL!!!!! I OWN A 2014 SUBARU OUTBACK I PURCHASED NEW FROM SUBARU OF JACKSONVILLE. THEIR SERVICE DEPARTMENT IS TOP NOTCH! THEY GO ABOVE AND BEYOND!! I BROKE I OWN A 2014 SUBARU OUTBACK I PURCHASED NEW FROM SUBARU OF JACKSONVILLE. THEIR SERVICE DEPARTMENT IS TOP NOTCH! THEY GO ABOVE AND BEYOND!! I BROKE A PANEL CLIP ON MY OUTBACK AND TODAY I BROUGHT IT IN TO BE REPLACED AND IT DID NOT COST ME ONE PENNY!!!!! COMPLIMENTARY PART AND LABOR!!!!!! THANK YOU STEVEN WALL AND THE SERVICE DEPARTMENT TEAM FOR ANOTHER AWESOME EXPERIENCE AT SUBARU OF JACKSONVILLE!!!!!!!!!!!! More
by Dane and Jane Williams
December 05, 2017
Excellent service We bought our Forester from Subaru of Jacksonville in 2015 and they have been servicing it since. The buying process was easy and unstressful and the We bought our Forester from Subaru of Jacksonville in 2015 and they have been servicing it since. The buying process was easy and unstressful and the service department has met our needs promptly and efficiently. While we were out of state we had to take it to another Subaru service department, but problem not really resolved. Upon returning to Jacksonville ,this service department identified the problem, and replaced the malfunctioning part without charge, and provided us with a loaner car for the day. Our Forester was fixed quickly and well, plus it was cleaned inside and out! We thank Steven Wall for his knowledge and help in this matter. More
by jaxjule
Employees Worked With
Steven Wall
December 05, 2017
Josh was great! They did a great job replacing my transmission on warranty. Had a brand new Outback as a loaner while the work was being done. Didn’t cost me a penny. They did a great job replacing my transmission on warranty. Had a brand new Outback as a loaner while the work was being done. Didn’t cost me a penny. Thank you so much! More
by John
Employees Worked With
Josh Sereda
December 05, 2017
Great service Fast and friendly service. Had my oil changed and my car washed in 30 minutes. All without having to schedule an appointment. Highly recommend their Fast and friendly service. Had my oil changed and my car washed in 30 minutes. All without having to schedule an appointment. Highly recommend their service. More
by Aries
Employees Worked With
December 05, 2017
Routine Service Sales and service for a nrw 2011 Outback and a new 2017 CrossTrek have been first rate in all ways. This dealer offers trained, courteous, profession Sales and service for a nrw 2011 Outback and a new 2017 CrossTrek have been first rate in all ways. This dealer offers trained, courteous, professionals for every facet of their operation. My recent experience was with Bruce Holmes, Sales par excellence, and Danny Kane, Jr., who took charge of my initial service. I've driven Subaru's since 1974, dealt with several dealers since 1995. SOJAX is head and shoulders above any I've dealt with. More
by Magellin
Employees Worked With
Other Employees :
Kevin McCarthy, Phil Porter, Jr., Kevin McCarthy
December 05, 2017
Bruce Holmes is the best! Friendly service. No pressure. Nice quick clean deal. Thank you to Bruce for handling this deal so smoothly. I'll buy again from him! A.J. Deserves pr Friendly service. No pressure. Nice quick clean deal. Thank you to Bruce for handling this deal so smoothly. I'll buy again from him! A.J. Deserves praise too for his friendly service and both guys for their professionalism! Two great team members! More
by Pmc
December 04, 2017
Best Customer Service Experience Ever! Steven truly has mastered customer service and what it means today. This is how you maintain loyal customers, having representatives like Steven liste Steven truly has mastered customer service and what it means today. This is how you maintain loyal customers, having representatives like Steven listening and being proactive to the needs of the clients. More
by Ross Sinclair
Employees Worked With
Steven Wall
December 04, 2017
A Positive Buying Experience I would strongly recommend Bruce Holmes / Atlantic Subaru, to anyone considering purchasing a new vehicle. From the first “tire kicking”visit , unti I would strongly recommend Bruce Holmes / Atlantic Subaru, to anyone considering purchasing a new vehicle. From the first “tire kicking”visit , until we rolled out in our new vehicle - was a very positive experience. More
by LEW12
