Subaru of Jacksonville

Awesome Experience My wife and I went into this dealership to purchase a second-hand Subaru. We ended up purchasing a Brand new Forester and one of their pre-owned vehi My wife and I went into this dealership to purchase a second-hand Subaru. We ended up purchasing a Brand new Forester and one of their pre-owned vehicles as well. The responsiveness of the staff to accommodate our needs and wishes was exceptional. Josh Strickland and Mark Minter were extremely professional and helpful. We left with the pre-owned and came back for the new Forester because we wanted a particular color, they had it for us in a day. Everything about the vehicle was explained in detail and we were introduced to the service and parts department personnel. It was the best car buying experience I have ever had. More

Fast and pain free I had went to them to test drive a particular vehicle. They brought it to me quick and I inspected it and test drove. When I got back from the drive, I had went to them to test drive a particular vehicle. They brought it to me quick and I inspected it and test drove. When I got back from the drive, certain I wanted to purchase, they produced a CarFax Report within minutes. After that it was smooth sailing. Josh Strickland even followed me back home so I could grab my tag for a transfer, and drove me back to the dealer to finalize the paperwork. No hassles, no pressure, and they got me in and out as quickly as possible. Thanks! More

Subaru Impeza Sport The dealership was not high pressure. The agreed upon price was what was on the papers when I got there to purchase. No last minute upcharge attem The dealership was not high pressure. The agreed upon price was what was on the papers when I got there to purchase. No last minute upcharge attempts. More

Buying our BRZ! We purchased our second Subaru, a BRZ, from Jerry Johnson at Subaru of Jacksonville and have been very happy with both of our new cars. After several We purchased our second Subaru, a BRZ, from Jerry Johnson at Subaru of Jacksonville and have been very happy with both of our new cars. After several visits, we made our decision and called Jerry. He volunteered to schedule the appointment on his “day off’ to meet our time schedule. Jerry is pleasant, friendly and works well with customers. Since Subaru of Jacksonville had just sold the last BRZ on their lot, Jerry drove down to a southern dealer, picked up the car, and had it ready within two days!! Purchasing additional accessories, Jerry offered to make the Service Department appointment that was available the next day. When we arrived that next day, Jerry had the loaner car ready for our convenience and called us when they completed the work. Jerry made the car purchasing process fast, efficient and less stressful! When it is time to make another trade, Subaru of Jacksonville and Jerry Johnson will be our first choice. More

Great Customer Service and Military Appreciation My husband and I just purchased a new Subaru from Subaru of Jacksonville and we were very grateful to have such a hard-working and accommodating custo My husband and I just purchased a new Subaru from Subaru of Jacksonville and we were very grateful to have such a hard-working and accommodating customer service, sales and finance team. My husband, who is in the Navy, was home for less than 3 weeks before deploying again, and he had a very tight schedule on the week days and weekends due to his responsibilities preparing for his upcoming deployment. On several occasions staff at Subaru of Jacksonville stayed late for us and went the extra mile in helping us choose, order and receive our new car, with a great military appreciation deal, in time for the whole transaction to be complete before my husband was back underway. I would recommend this dealership to any Subaru-lovers, especially if you happen to be affiliated with the military. More

Rawls Purchase We were assisted with the purchase of two vehicles by a very friendly and knowledgeable staff. We were given answers to all of our questions and the We were assisted with the purchase of two vehicles by a very friendly and knowledgeable staff. We were given answers to all of our questions and the dealership provided a large selection for us to choose from. More

Best Dealership Experience in JAX! I recently purchased a used 2013 Subaru BRZ from Frank at Subaru of Jacksonville. This is my first Subaru! After the test drive I just had to have it! I recently purchased a used 2013 Subaru BRZ from Frank at Subaru of Jacksonville. This is my first Subaru! After the test drive I just had to have it! I love it! I have always owned Nissan's and purchased one about 2.5 years ago from a dealership here in Jacksonville. The service I experienced here at Subaru of Jacksonville hands down beats them. Frank was very very knowledgeable, approachable, and did not try to pressure me in to purchasing. Anita works in their Finance Dept, she explained everything in plain English and went over the numbers and answered of our questions. I highly recommend Subaru of Jacksonville and ask for Frank! More

Review of Subaru of Jacksonville Great team... A very relaxed, no pressure atmosphere making car shopping very pleasant. I felt they were looking out for my best interest in getting Great team... A very relaxed, no pressure atmosphere making car shopping very pleasant. I felt they were looking out for my best interest in getting me the car I was looking for. When delivery was delayed they gave me a loaner car (my car had broken down). The certainly earned my business! More

Great experience. After the Subaru dealer in Tallahassee was not willing to negotiate the price for a new Outback I web searched other dealers in North Florida & heard After the Subaru dealer in Tallahassee was not willing to negotiate the price for a new Outback I web searched other dealers in North Florida & heard back from Subaru of Jacksonvile that same afternoon. Within 2 hrs we had agreed to a sale price and the next day the sale was finalized. I experienced none of the car sales gamesmanship that 2 previous dealers tried, consequently I'm very pleased with Subaru of Jacksonville and highly recommend them. More

Outstanding Service This was the best car experience I've ever had. They made it easy to pick out and purchase my car. Customer service was phenomenal, I would definitely This was the best car experience I've ever had. They made it easy to pick out and purchase my car. Customer service was phenomenal, I would definitely suggest Subaru Jacksonville to anyone who is looking for a great car for a great price. More