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Subaru of Jacksonville
Jacksonville, FL
9,421 Reviews
About Subaru of Jacksonville - a Jacksonville, Florida New & Used Subaru Dealership
Subaru of Jacksonville is a family owned and run business that was opened in August 2000 by current owner, R. Phil Porter, in order to serve the people of Jacksonville and surrounding communities including Orange Park, Middleburg and St Augustine. It's said that you can't build a reputation on what you intend to do, but rather through your actions. As our reputation for fairness, quality and customer attention grew, so did our customer base; expanding to Gainesville, Daytona Beach, Orlando, Tallahassee and points beyond.
We Only Do Subaru - And We Are Passionate About It
Subaru of Jacksonville is Florida's #1 Subaru-only Dealership. We only do Subarus and we know what it takes to make you happy. With over 200 years of combined experience with Subarus, rest assured that you are buying and servicing from experts who love the brand like no other.
More Value - Better Selection - Better Peace of Mind
Subaru of Jacksonville is proud to serve our Florida customers with quality Subaru vehicles. Our huge selection of New Subarus in Jacksonville means we have what you are looking for. In the event the Subaru you want just sold, we'll find another one for you - guaranteed! Our huge volume drives prices down, and we won't knowingly be undersold! Two years of free maintenance on all new Subarus adds value and makes our low prices even sweeter.
You can buy a quality used car at Subaru of Jacksonville with the peace of mind knowing that our prices are always below market and that we provide the best used car warranty in the Jacksonville/Orange Park area.
Our Subaru Service Dept is second to none in the country. Amongst our staff we currently employ the ONLY two Master Subaru Certified Technicians in the Jacksonville/Orange Park area.
We live in the community, work in the community and support our community through sponsorships, volunteerism and community events.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 AM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 AM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:30 PM
Sunday Closed
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Showing 9,421 reviews
May 21, 2016
Buying a WRX for my son! The 1st day we met Frank Woods was friendly, pleasant, and fun!! Frank was knowledgeable & very professional making the entire experience fun!!! Als The 1st day we met Frank Woods was friendly, pleasant, and fun!! Frank was knowledgeable & very professional making the entire experience fun!!! Also, Anita in the finance department was the same. What a great team. Thanks guys for making this fun and so easy!! I will be back and will recommend this dealership to all my friends and family. The owner, Mr. Porter should be very proud!!! More
by fharrington
Employees Worked With
Anita Clarkson, Frank Woods
May 20, 2016
Excellent experience This was the perfect car buying experience. No pressure, no calling me every day with pressure to buy. This is my 3rd Subaru, I love them, perfect car This was the perfect car buying experience. No pressure, no calling me every day with pressure to buy. This is my 3rd Subaru, I love them, perfect car for me. David Dombrowski was a wonderful, laid back sales agent who took care of all my needs and questions. David got me the exact car I wanted, at a great price, with no BS. Phil Porter, Jr. is excellent in the finance dept., he got me a great competitive rate, and got me in and out in record time. I would highly recommend Subaru of Jacksonville. More
by Denise
May 18, 2016
Absolutely incredible This was my first time buying a car and the Kimberly was the greatest person to go to. She was able to work with me until we got everything to work pe This was my first time buying a car and the Kimberly was the greatest person to go to. She was able to work with me until we got everything to work perfectly with my budget which wasn't easy. I couldn't thank her enough for her wonderful service when I purchased a 2016 Impreza More
by vmilani31
May 18, 2016
Great Car Buying Experience I recently purchased a 2016 Outback from Subaru of Jacksonville. Initially, I was leaning towards the Outback but was also interested in the Forester I recently purchased a 2016 Outback from Subaru of Jacksonville. Initially, I was leaning towards the Outback but was also interested in the Forester and other brands' smaller SUVs and crossovers. On my first visit, Frank Woods took nearly 2 hours of his time to let me test drive both the Forester and Outback and look at all of the different trim levels. During this time, he did not pressure me to buy, try to get me to let him "run the numbers" or anything resembling pushiness. My test driving experience at a local Nissan dealership did not compare. They wanted to "run numbers" as soon as I showed up, rather than taking the time to show me their product. I basically ran out of that place. Once I decided to purchase an Outback, everything ran smoothly. I got a fair offer on my trade in (I had already gotten quotes from other potential buyers). The financing process ran extremely smoothly. Even though it was late when we finished, Frank took the time to help me set up everything in my new Outback. I never felt taken advantage of, disrespected, or rushed to make a decision, even as a relatively young, inexperienced car buyer. More
by Jessica Hill
Employees Worked With
Anita Clarkson, Frank Woods
May 15, 2016
Easiest Car-Buying Experience Ever! I found Mark Minter and Subaru of Jacksonville through the car buying program of AARP. I knew the car I wanted, and Mark gave me an even better deal t I found Mark Minter and Subaru of Jacksonville through the car buying program of AARP. I knew the car I wanted, and Mark gave me an even better deal than the True Car price through AARP. He was knowledgeable about the car when it came time for me to pick it up, giving me a complete run through of all the bells and whistles. I would come back to Mark and Subaru if I ever need another car. More
by sbsmith52
Employees Worked With
Mark Minter
May 14, 2016
Frank Woods is the Best! Thank you, Frank Woods for making the purchase of our 2016 Subaru Forest the most pleasurable experience. You are so passionate about Subaru, and it Thank you, Frank Woods for making the purchase of our 2016 Subaru Forest the most pleasurable experience. You are so passionate about Subaru, and it is contagious! You listened to what my husband and I wanted in a car, and you directed us to the car that fulfilled our dreams. This was absolutely, hands-down, the most pleasant car-buying experience we have ever had. The test drive was awesome when you demonstrated the safety factors of the Subaru. How impressive. You and the Jacksonville team made everything pleasant and simple. Thank you, Phil, for explaining the warranties so carefully and simply. Thank you, Frank, for your follow-up courtesy call to see if everything was to our satisfaction! Thank you!!!! We are more than happy. You ARE #!. We drove a Subaru - and we bought a Subaru! More
by Jack & Suzanne Bass
Employees Worked With
Frank Woods
May 13, 2016
Best Car-Buying Experience of My Life Three weeks ago, I purchased a 2016 Subaru Forester Premium from Subaru of Jacksonville after extensive research to determine the best vehicle for my Three weeks ago, I purchased a 2016 Subaru Forester Premium from Subaru of Jacksonville after extensive research to determine the best vehicle for my life style and the best approach to buying a new car. I have purchased numerous cars over the years, and none of my previous purchases matched my extraordinarily positive experience with Subaru of Jacksonville. After considerable Internet research I decided to use TrueCar values during the purchase process but to avoid using the TrueCar Certified Dealer process that can lead to a flurry of emails and calls from multiple Subaru dealers. The web site of Subaru of Jacksonville was extremely easy while searching their stock of new vehicles, selecting the one that I wanted, and initiating my Internet inquiry regarding that vehicle. I mentioned in my inquiry that I knew the TrueCar Best Price for a TrueCar Certified Dealer purchase but wanted only to deal with Subaru of Jacksonville if possible. Within a short time, Jerry Johnson, Sales Manager, called me with a price that was below the TrueCar Best Price, and I accepted that price. I placed my desired car on hold with a nominal credit card charge until I could drive down from Savannah, GA to complete the sales process and to pick up my car. Although I was extraordinarily pleased with my telephone conversation with Jerry Johnson, I was relatively certain, when I arrived at the dealership, that I would have to deal with the "bad cop" of this dealership during the remainder of the sales process. My experience proved that the "bad cop" does not excess and that this dealership is fully committed to a positive car-buying experience. Jerry Johnson was even nicer in person than he was on the telephone, and I soon realized that he is an extraordinary human being who loves helping people. He is also extremely knowledgeable regarding Subaru car features and services, and he became my trusted guide through the sales process and did everything possible to make it an easy, understandable, and enjoyable experience. He also impressed me with his insistence that I feel free to contact him in the future with any additional questions that I might have regarding my vehicle. I financed this purchase with this dealership, and this portion of the sales process was equally satisfactory. There was a lot of paperwork to complete, but it was handled professionally with a genuine concern for my wellbeing. I traveled from Savannah, GA to Subaru of Jacksonville because of their dealership reviews, and I discovered that the excellent ratings of this dealership are well-deserved. I strongly recommend Subaru of Jacksonville if you are interested in purchasing a Subaru! More
by Clint West
May 12, 2016
Fantastic, Helpful, Good-Natured & Knowledgeable Subaru of Jacksonville has a great staff, and the atmosphere is very relaxed and welcoming! The variety of new and used vehicles available is fantasti Subaru of Jacksonville has a great staff, and the atmosphere is very relaxed and welcoming! The variety of new and used vehicles available is fantastic. Mark Minter was absolutely fantastic, and had an answer for every question and was such a pleasant guy! He had no end of patience, and walked us through everything in the best possible way! The business manager Phil Porter Jr. was also wonderful! Between Mr. Minter & Mr. Porter we drove away with a perfect car at an outstanding price and could not be happier! We will always recommend Subaru or Jacksonville & return in the future!! More
by lyrah88z
May 11, 2016
Purchased my second Forester Today we purchased our second Subaru Forester from Subaru of Jacksonville. David was our salesman for both vehicles. He is courteous and knowledgeab Today we purchased our second Subaru Forester from Subaru of Jacksonville. David was our salesman for both vehicles. He is courteous and knowledgeable and very patient. It was a good experience and we love our Subarus. More
by Sue2
May 11, 2016
BEST DEALER ON THE PLANET EARTH !!!! I have purchased a LOT of automobiles in my lifetime but dealing with this dealer by far has been the BEST experience I have ever had. We leased a veh I have purchased a LOT of automobiles in my lifetime but dealing with this dealer by far has been the BEST experience I have ever had. We leased a vehicle but my wife changed her mind after a day of driving it. NO QUESTIONS ASKED everyone stepped forward and took care of us making sure we got the right vehicle that fit her. No hassle, no games, NO BAD EXPERIANCE......Incredibly professional friendly and no pressure.....They went the extra mile....I found a REAL company to deal with.....HIGHLY RECOMENDED !!!!! More
by tom
