Subaru of Jacksonville

Our buying experience My wife and I were intending to just see what vehicles were available since our oldest daughter had just purchased a used Suburu a couple of weeks ago My wife and I were intending to just see what vehicles were available since our oldest daughter had just purchased a used Suburu a couple of weeks ago and it met our needs, but ended up purchasing a new Suburu Outback before leaving the dealership. The salesman, Jerry Johnson made every effort to make us comfortable, and we felt no pressure. Jerry has sense followed up with us , and told us that if we needed anything, do not hesitate to call . More

Excellent service, excellent price I started my search for a new car on Edmunds.com. They connected me with three different Subaru dealers. Subaru of Jacksonville was very responsive I started my search for a new car on Edmunds.com. They connected me with three different Subaru dealers. Subaru of Jacksonville was very responsive and provided me with all the information I requested. When I went to see the vehicle, my contact, Mark, was not at the dealership. His teammate didn't hesitate to step up and help us. We then test drove several other vehicles and decided to purchase the Outback. I received quotes from all three dealers. Subaru of Jacksonville was the lowest while providing a vehicle with more features than the other offers. Purchasing was easy and straight forward. The financing was quick and easy without any surprises or "legalize". More

Really good! My experience was good, the dealer was not pushy and was very knowledgeable about the car. He was courteous and a pleasure to deal with. My experience was good, the dealer was not pushy and was very knowledgeable about the car. He was courteous and a pleasure to deal with. More

Tops in customer attentiveness All the staff were great! They provided information and service with just the right touch. No one hovered over us as we considered the various models All the staff were great! They provided information and service with just the right touch. No one hovered over us as we considered the various models and makes but they were immediately available to answer any questions and respond to our needs. More

Great service Sabino Martinez did an excellent job going above and beyond. When I purchased my used Outback, I requested a spare key. He followed and obtained a n Sabino Martinez did an excellent job going above and beyond. When I purchased my used Outback, I requested a spare key. He followed and obtained a new spare when the car's prior owner failed to deliver the old one. Once I picked it up, the service staff programmed it right away. A very nice experience. More

Amazing Everyone was amazing at the Subaru dealership especially our sales man Josh Strickland. He was very well knowledges about all of the vehicles. He was Everyone was amazing at the Subaru dealership especially our sales man Josh Strickland. He was very well knowledges about all of the vehicles. He was not pushy and very understand of my needs. More

No Negotiation Necessary In summary, far from what I had come to expect of dealings with car salesmen, Frank Woods made what could've been a grueling exchange into a simple, n In summary, far from what I had come to expect of dealings with car salesmen, Frank Woods made what could've been a grueling exchange into a simple, no-nonsense exchange in which all parties walked away happy. I got to trade-in my truck at a more than fair value, they offered a great deal on the car I wanted up-front with no hassle, and it came down to just a matter of waiting for the ink to dry. In parting, Frank bet me that I would be calling him in a matter of days, ecstatic at being a first-time Subaru owner. To be honest, I've had a smile on my face since I rolled off the lot, and I think he's going to win that bet. More

Great Service The overall buying encounter was excellent. The staff was very knowledgeable and courteous. I purchased my Subaru via email exchange with Daniel Kane The overall buying encounter was excellent. The staff was very knowledgeable and courteous. I purchased my Subaru via email exchange with Daniel Kane and finalized the transaction closeout with the wonderful assistance of Jerry Johnson. Anita Johnson did the financing and was absolutely "Outstanding". Great team to work with! More

This dealership was the best! I just bought a new Subaru at this dealership and they made everything so easy. The salesman explained everything as did the finance person and they b I just bought a new Subaru at this dealership and they made everything so easy. The salesman explained everything as did the finance person and they both treated me well. It was enjoyable.And they spent a lot of time explaining all the features of the car.. More

The Best and Fastest Car buying experience!!! My husband and I were not really planning to buy a new car... although my 2008 Honda CRV still works perfectly but it just hit 91K miles and I was ju My husband and I were not really planning to buy a new car... although my 2008 Honda CRV still works perfectly but it just hit 91K miles and I was just thinking maybe I should start test driving some of those cars that were recommended by Consumer Reports and some friends so I test drove the Subaru Forrester Touring model and boy I was blown away by it but seeing the MSRP price tag on it, I thought to myself we can't afford this one. Well, well...Ryan Munro offered me a deal I couldn't resist and before I know it, my husband and I started signing the paperwork and was out the door in less than 2 hours time driving a sparkling brand new car home. Best buying experience I have ever dealt with in buying a car. Ryan and Anita, the lady at the Finance Dept are very professional, courteous and easy to deal..they never made me feel pressured unlike the other car sales team in other dealerships I have dealt with in the past. The negotiation was very straight forward and there was never a need to call in the the other managers to force and close a deal. Ryan earned my trust that's why it only took me a minute to say yes, I am buying this car and I was over the moon driving my new car home :) More