Subaru of Jacksonville - Service Center

Oil Change Michael and Gabriel were very friendly and professional. They make you want to come back next time for service on your vehicle. Keep up the great work Michael and Gabriel were very friendly and professional. They make you want to come back next time for service on your vehicle. Keep up the great work. More

Everyone is friendly and take the time to make sure I understand everything. The are considerate of my time and get me in and out understand everything. The are considerate of my time and get me in and out More

Battery died and was replaced. Battery quit and had to be jumped off. Gabe and Mike M. checked it out and found even though it tested fine and operational, there was a problem with Battery quit and had to be jumped off. Gabe and Mike M. checked it out and found even though it tested fine and operational, there was a problem with it. They checked everything and replaced the battery at no charge because of its problems. This was not the first time we had problems with it and we were extremely pleased with their response. More

Exceptional Customer Service!!! My family's experience is a unique story of giving! Subaru went above and beyond to repair mechanical issues on my military son's WRX. This was not My family's experience is a unique story of giving! Subaru went above and beyond to repair mechanical issues on my military son's WRX. This was not an easy task that required a lot of coordination! Phil was the ultimate professional and the kindest of people staying in touch with my son and I every step of the way. I cannot say enough about Subaru, this dealership and Phil. Thank you, Thank you, Thank you!!!!! More

Always a pleasure! I have been a customer of Subaru of Jacksonville for almost 20 years. They have always been efficient and accommodating! I tried another dealer once I have been a customer of Subaru of Jacksonville for almost 20 years. They have always been efficient and accommodating! I tried another dealer once or twice - there is no comparison. I travel over 30 miles and pass at least one other Subaru dealer because these guys are the best. I wouldn't go anywhere else.....Thanks Phil, Jerry, Gabe, Mike M. and Mike B! More

Excellent Customer service Took my car in for it's first 6 month service. Gabe, Mike M and Mike B kept me informed and I was out of there in just under an hour. Thanks for the g Took my car in for it's first 6 month service. Gabe, Mike M and Mike B kept me informed and I was out of there in just under an hour. Thanks for the great introduction to Subaru of Jacksonville service department. More

Service appointment was scheduled promptly. Service was available punctually. The whole operation took less time than predicted, and I had a loaner car!! They even washed my beautiful Subaru!! I love my S available punctually. The whole operation took less time than predicted, and I had a loaner car!! They even washed my beautiful Subaru!! I love my Subaru, and am very happy with the service!!! More

These guys are great, super helpful. They went the extra mile and printed out tire options for me. Great team just one of the reason I come back. mile and printed out tire options for me. Great team just one of the reason I come back. More

I have been taking my 2011 Suburu Outback to Suburu of Jacksonville for service ever since I bought it 8 1/2yrs ago. The people there are great, and their service is outstanding! First and foremost, the Jacksonville for service ever since I bought it 8 1/2yrs ago. The people there are great, and their service is outstanding! First and foremost, they have lots of experience in keeping my Suburu (and everyone else's!) running smoothly. They are fast, efficient, courteous and honest. Before any work is started, they review my work order with me, and if they find additional things that need to be done, they check with me before proceeding. I would recommend that you have your car serviced at Suburu of Jacksonville! Thank you Gabe, Mike M and Mike B!!! 29629 P.S. Their waiting area is great, too! Comfortable furniture, WiFi, free drinks and snacks, and big screen TV. More

excelent professional service Most recent service provided by Mike M., Mike B., and Gabe, was completed in a timely and professional manner, with a written detailed inspection repo Most recent service provided by Mike M., Mike B., and Gabe, was completed in a timely and professional manner, with a written detailed inspection report for me. The car was cleaner when I left than when I arrived. All employees are polite and easy to deal with, including these three. More