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Subaru of Jacksonville - Service Center

Jacksonville, FL

4.9
2,044 Reviews

2,044 Reviews of Subaru of Jacksonville - Service Center

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April 01, 2023

The repair was completed in a reasonable amount of time and service department was extremely helpful. More

by robertlc1616
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Subaru of Jacksonville responded

We're so glad we were able to get you in and out and back on the road. Thanks for being part of the SOJAX family!

April 01, 2023

Always friendly, courteous, efficient. I am very happy with the service at Subaru of jax. Thank you More

by Jgoss55549
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Subaru of Jacksonville responded

We are so happy to read your review! Thank you for being part of our SOJAX family!

April 01, 2023

Had update on by Mini which took 20 min. .excellent time...learned a bit more about navagation app .subaru needs to step its game on infotainment which has no relevance on you folks but ma More

by Xonmob1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mini Juarez-Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerome
Apr 03, 2023 -

Subaru of Jacksonville responded

Thank you for the kind words and the feedback! We appreciate you being part of our SOJAX family!

March 31, 2023

Subaru Of Jacksonville is a fantastic dealership. Today I took my car in for service. Danny Kane Junior was my service advisor. Danny is a very professional, friendly, and trustworthy advisor. He arr More

by Wise Guys
Recommend Dealer
Yes
Employees Worked With
Danny Kane Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Vergara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Hernandez
Mar 31, 2023 -

Subaru of Jacksonville responded

Thanks for the great review and kind words about our team! We are so grateful you're part of our SOJAX family and we look forward to seeing you again!

Mar 31, 2023 -

Wise Guys responded

Thanks for the great service!

March 31, 2023

Danny, our service tech, is amazing to work with. He has great customer service skills, walks you through the entire process, great follow up, and ensures you have the best options for your vehicle. More

by katedemaster
Recommend Dealer
Yes
Employees Worked With
Danny Kane Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 31, 2023 -

Subaru of Jacksonville responded

We're so happy to hear about your awesome experience with Danny in the SOJAX service department. Thank you for being part o four family and we can't wait to see you again!

March 30, 2023

My 2014 had a know issue wirh the a/c compressor. I had it looked at by 2 other repair shops with contradicting reports. After my 1st appt. with you, I had the truth and the actual cost for repair. D More

by Lalalise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Kane Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2023 -

Subaru of Jacksonville responded

Thank you so much for the kind words and review about Danny and SOJAX. We are so happy we were able to help and you're now back on the road in comfort! We look forward to seeing you again.

March 29, 2023

Absolutely love Subaru of Jacksonville! The service dept took care of my car quickly and all their employees are so over the top helpful. I don’t get the anxiety I used to get dealing with More

by Theresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Kane Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2023 -

Subaru of Jacksonville responded

Theresa, we are so happy to read your review! Thank you for being part of our SOJAX family and we look forward to seeing you again!

March 29, 2023

They were able to get my car fixed even quicker than they said. They were also very accommodating when I wasn’t able to pick up my car before the service department closed. They left my keys and paperwork More

by Rosie
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2023 -

Subaru of Jacksonville responded

Rosie, we were so happy to help you during your service department! We are here when you need us - all of our departments :) Thanks for being part of our SOJAX family!

March 27, 2023

It’s an amazing dealership that takes personal ownership in all they do from sales to service. More

by claire102281
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2023 -

Subaru of Jacksonville responded

Thank you, Claire, for the great review and 5-stars! We appreciate you being part of our SOJAX family!

March 27, 2023

They are great, right on time and super friendly. Subaru of Jax will always have my business. I’m More

by bbaaaford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2023 -

Subaru of Jacksonville responded

Thank you so much for the kind words, great review, and for being part of our SOJAX family! We appreciate you!

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