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Subaru of Jacksonville - Service Center

Jacksonville, FL

4.9
2,044 Reviews

2,044 Reviews of Subaru of Jacksonville - Service Center

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March 18, 2023

I get the best service at Subaru dealership at Atlantic Jacksonvile, FL. You have great team. More

by chi-mai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Subaru of Jacksonville responded

We are so glad you enjoy your experiences with our team. Thank you for being part of the SOJAX family!

March 12, 2023

Super service and service people. That do what’s needed and not what they can get away with. Trust them completely! More

by rick27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Subaru of Jacksonville responded

We so much appreciate your trust and kind words, Rick! Thank you for being part of our SOJAX family and we look forward to seeing you again.

March 10, 2023

I’ve been going to SOJAX for past 7 years. Always great to deal with this dealership! More

by rcdoc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2023 -

Subaru of Jacksonville responded

You're the best! Thank you for being such a wonderful part of the SOJAX family!

March 07, 2023

Amazing service. Everyone was so courteous and helpful. I didn’t have an appointment, but needed assistance at the end of the day. Mike Needham quickly checked out th More

by Betty V.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2023 -

Subaru of Jacksonville responded

We are so happy we were able to help you, Betty! thank you for the kind words and for being part of our SOJAX family!

March 05, 2023

Always a pleasant experience. Mike Needham was great helping with the clips on my Ascent hitch cover! More

by Joe Finnegan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Kane Jr
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Vergara
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2023 -

Subaru of Jacksonville responded

Thanks for the kind words, Joe! We appreciate you being part of our SOJAX family!

March 04, 2023

Always nice people to deal with in service. All the young gentlemen are always so polite and courteous. I always ask for Mike Needham because of his extensive knowledge in vehicles. I watched h More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad North
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommy Vergara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Berry
Mar 06, 2023 -

Subaru of Jacksonville responded

Thank you for the great review, Mark! We are so happy to read about your experience with our team. We love having you as part of our SOJAX family!

February 15, 2023

Went to Subaru of Jacksonville because I needed help with my new Outback Wilderness. The other Subaru dealer where I bought it was less than helpful. The help I received was amazing! They took the time to t More

by wesplak2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruce Holmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2023 -

Subaru of Jacksonville responded

We were so happy to help you with your Subaru. We know you are going to absolutely love the Outback Wilderness and we look forward to seeing you again!

February 10, 2023

Great customer service and appointments always on time and completed as scheduled. No complaints from this satisfied customer. More

by waydon55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Berry
Feb 13, 2023 -

Subaru of Jacksonville responded

Thanks for the great review ad kind words! We love having you as part of our SOJAX family and look forward to seeing you again!

February 02, 2023

Great service every time! People are courteous and very easy to work with. They know their jobs More

by Kamco93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2023 -

Subaru of Jacksonville responded

Thank you for the kind words and great review. We appreciate you trusting us with your Subaru and being part of our SOJAX family!

January 30, 2023

The team at Subaru Jacksonville is beyond superb. I brought my car in on a Sunday after suffering a minor accident.... 1000 miles from home. Before hours, Alice checked me in (not her regular job!) More

by William Damm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alice, Kim
Jan 30, 2023 -

Subaru of Jacksonville responded

William, we are so happy we were able to help you get your Subaru back on the road! Thanks for trusting us and welcome to the SOJAX family!

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