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Subaru of Jacksonville - Service Center

Jacksonville, FL

4.9
2,079 Reviews

2,079 Reviews of Subaru of Jacksonville - Service Center

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September 03, 2019

The courtesy I experienced was loud and clear from the agents I dealt with as well as their knowledge of all the technical aspects of the service my old car needed More

by Artist
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin McCarthy, Christian Parenio
September 01, 2019

Great service overall Great service overall. Will be back. The only downside to this dealership is how far it is away from our home. Would love if Subaru built another More

by Tina1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Parenio
August 31, 2019

Oil change. Much better than last time I was there. This time they told me about an hour to an hour and 15 min. It was done in about 50 min. Very happy. More

by JackBlack4Me2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Kane Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Mulkey
August 29, 2019

Superb customer service!!! Gabe treated me with the utmost respect and courtesy. He was very informative and answered all questions. I'm definitely recommending others to come h More

by dlrproduct04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Kane Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Mulkey
August 29, 2019

Tire gauge suprise My tire light came on in my Subaru Outback. I was fortunate to be near the Subaru of Jax. I pulled in and ask them to check my tires. Not only did More

by Aunt Jean
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Kane Jr
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McClennon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Mulkey
August 27, 2019

One-year scheduled maintenance Yesterday my wife took her 2018 Subaru of 1 year/7,316 miles in for scheduled maintenance. The Express Service was great and they started on it right More

by wyntrout
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Kane Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Mulkey
August 27, 2019

I love Subaru of Jax I live over an hour away and still I wouldn’t go anywhere else to get my 2016 Subaru Outback serviced. Friendly efficient and effective service! More

by Mel’sRu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Hernandez, Mike McCormack
August 25, 2019

Review of Service Department Once again Subaru of Jacksonville once again exceeded my expectations during my most recent service request. Besides delivering prompt professional re More

by martyschaefer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Parenio
August 25, 2019

Fabulous Subaru Dealership! The Subaru of Jacksonville dealership continues to go above & beyond in all areas of the dealership in both Sales & Service. I have been a customer fo More

by WesCoulliette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Dombrowski, Kevin McCarthy, Erin Jacobs, Lindsay Carter, Gabriel Mulkey
August 24, 2019

Excellent Service Dept Staff and Tech I went in to the Service Dept for a recall appointment for my Subaru Forrester 2016 and I was immediately greeted warmly by two very polite gentleman More

by RCooper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Finance Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Munro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Kane Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Parenio
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