Subaru of Jacksonville - Service Center

The courtesy I experienced was loud and clear from the agents I dealt with as well as their knowledge of all the technical aspects of the service my old car needed I experienced was loud and clear from the agents I dealt with as well as their knowledge of all the technical aspects of the service my old car needed. More

Great service overall Great service overall. Will be back. The only downside to this dealership is how far it is away from our home. Would love if Subaru built another Great service overall. Will be back. The only downside to this dealership is how far it is away from our home. Would love if Subaru built another location further south. We live in North Saint Augustine. More

Oil change. Much better than last time I was there. This time they told me about an hour to an hour and 15 min. It was done in about 50 min. Very happy. Much better than last time I was there. This time they told me about an hour to an hour and 15 min. It was done in about 50 min. Very happy. More

Superb customer service!!! Gabe treated me with the utmost respect and courtesy. He was very informative and answered all questions. I'm definitely recommending others to come h Gabe treated me with the utmost respect and courtesy. He was very informative and answered all questions. I'm definitely recommending others to come here for sales and service. More

Tire gauge suprise My tire light came on in my Subaru Outback. I was fortunate to be near the Subaru of Jax. I pulled in and ask them to check my tires. Not only did My tire light came on in my Subaru Outback. I was fortunate to be near the Subaru of Jax. I pulled in and ask them to check my tires. Not only did I have a nail in one tire but a second tire as well. They patched my tire and got me on my way in 1 1/2 hours. Super nice since it was an unexpected visit. I so appreciate Mike, Gabe and Danny who helped me out. More

One-year scheduled maintenance Yesterday my wife took her 2018 Subaru of 1 year/7,316 miles in for scheduled maintenance. The Express Service was great and they started on it right Yesterday my wife took her 2018 Subaru of 1 year/7,316 miles in for scheduled maintenance. The Express Service was great and they started on it right away... in and out in about half an hour... with a quick vacuuming and wash, as well! We want to thank Mike, Gabe, and Dan for their excellent and courteous service... as always at Subaru of Jacksonville. We love the Forester! More

I love Subaru of Jax I live over an hour away and still I wouldn’t go anywhere else to get my 2016 Subaru Outback serviced. Friendly efficient and effective service! I live over an hour away and still I wouldn’t go anywhere else to get my 2016 Subaru Outback serviced. Friendly efficient and effective service! More

Review of Service Department Once again Subaru of Jacksonville once again exceeded my expectations during my most recent service request. Besides delivering prompt professional re Once again Subaru of Jacksonville once again exceeded my expectations during my most recent service request. Besides delivering prompt professional repair everyone in the department is extremely personable and friendly. I would like to commend Christian for his attention to my repair. He explained what was done and delivered the car before the time I expected. I have no reservations recommending the quality of Subaru of Jacksonville’s service department. Each time I have needed their service I have come away extremely impressed with the outcome of my visit. More

Fabulous Subaru Dealership! The Subaru of Jacksonville dealership continues to go above & beyond in all areas of the dealership in both Sales & Service. I have been a customer fo The Subaru of Jacksonville dealership continues to go above & beyond in all areas of the dealership in both Sales & Service. I have been a customer for the last 11 years and each time I return to find even more improvements to provide excellent customer service. A very professional group of folks! More

Excellent Service Dept Staff and Tech I went in to the Service Dept for a recall appointment for my Subaru Forrester 2016 and I was immediately greeted warmly by two very polite gentleman I went in to the Service Dept for a recall appointment for my Subaru Forrester 2016 and I was immediately greeted warmly by two very polite gentleman. Christian checks me in and told me I could wait for about 45 minutes for the service at the lobby where they have some drinks, coffee and snacks with a big screen TV. The place is very clean and has a welcoming vibe. Then 20 minutes later I got a text saying my car was done because the two tech helped each other to get the job done as quickly as possible. Danny happily ushered me back to the service counter to get some paperwork signed and checked me out.. my experience with this car dealership is always excellent. I was telling those guys at the service department that when I bought my First Subaru almost three years ago from this dealership I was in and out with a brand new Forrester within 2 hours!!! That was the easiest, painless and fastest car buying experience I ever had in my whole life here ! I recalled buying my very first car at Ford and my second car at Honda where I practically was stressed and exhausted at the end of the day. And how I hated my Ford car. I love my Hionda CRV but now I am and will always be faithful to SUBARU ONLY!!! More