Subaru of Jacksonville - Service Center

Prompt service and diagnosis and repair time. Very friendly staff and greater. Would highly recommend again. Very friendly staff and greater. Would highly recommend again. More

They had my car for 7 months… when I picked it up it was covered in leaves, sticks, sludge and spiders. They had to replace the battery bc it went dead and left the old battery in my backseat. Zero attem covered in leaves, sticks, sludge and spiders. They had to replace the battery bc it went dead and left the old battery in my backseat. Zero attempts to rectify… horrible customer service. More

Brad has mechanic knowledge as a service advisor. He had done advisor checkups on deducing the probable causes that had lead to wind shield fluid nestle to be replaced and was able to identify wheel He had done advisor checkups on deducing the probable causes that had lead to wind shield fluid nestle to be replaced and was able to identify wheel bearing that had failed that the technician was able to confirm. I had that noise for some time and though the new tension pulley hasn't been fully adjusted to the engine. The technician had done even more further inspections than before and discovered even more things to be done in the near future. No one else was able to pick up on that situation until Brad discovered it. Brad is a one-of-a-kind service advisor that would care for clients that goes to him for help. More

I have known Brad since he had started to work for SOJAX and this month was the first time I had Brad to really service my vehicle as a service advisor. Brad knows how to be impressive in caring for the ca and this month was the first time I had Brad to really service my vehicle as a service advisor. Brad knows how to be impressive in caring for the car owners. He went beyond my expectations to care for my vehicle. More

I went to SOJAX today with a unique problem. I could not remove a screw from my license plate to remove the old plate and install the new plate. It proved to be a difficult task! I was helpe I could not remove a screw from my license plate to remove the old plate and install the new plate. It proved to be a difficult task! I was helped by John, Seabass,, Hayden, and my sales associate Juan. They were terrific. After a couple of failed attempts, they finally got the old plate off and the new plate on. This experience is why I have bought or leased seven cars from SOJAX and Juan over the last ten years. The dealership is wonderful and people like these four are a big reason why. I love my Subaru Outback and SOJAX. Thanks for another positive experience! More

Amazing service in an out of town stressful situation. Best place around and I would recommend this dealer 100%. Wish I lived closer. Best place around and I would recommend this dealer 100%. Wish I lived closer. More

Nando is always professional and courteous. Always looking out for the customer! This is my first Subaru and I have enjoyed the sales and service department. Thank you. Always looking out for the customer! This is my first Subaru and I have enjoyed the sales and service department. Thank you. More

Friendly attentive to the smallest needs. When oil was changed, he made a point of visiting me while I waited When oil was changed, he made a point of visiting me while I waited More

When we had a fast leak in our rear tire driving from New Jersey down to Florida, Jacksonville Subaru took us in right away, diagnosed the nail in the sidewall of the tire, put two new back tires on lickety- Jersey down to Florida, Jacksonville Subaru took us in right away, diagnosed the nail in the sidewall of the tire, put two new back tires on lickety-split, and got us on our way in an hour and 15 minutes. You guys rock! More

Tommy and the crew at Subaru Of Jacksonville are always really helpful and on this last visit when I needed expedited service, they came through gloriously! really helpful and on this last visit when I needed expedited service, they came through gloriously! More