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Subaru of Jacksonville - Service Center

Jacksonville, FL

4.9
2,044 Reviews

2,044 Reviews of Subaru of Jacksonville - Service Center

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December 24, 2023

Very good experience working with Danny in Service. Had a very odd circumstance, but communication by text, voice mail and phone calls helped the situation immensely. Looking forward to working with More

by janegardner1717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danny Kane Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Subaru of Jacksonville responded

Thank you for leaving this kind review. We are so happy Danny was able to help you through your Service situation. Thank you for trusting us and for being part of our SOJAX family!

December 23, 2023

They are always friendly and helpfull whenever I bring in my vehicle for service. Especially true when it comes to the service advisor known as "Mini". More

by cappazappa2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mini Juarez-Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2023 -

Subaru of Jacksonville responded

We love having you as part of our SOJAX family! Thanks for trusting us with your Subaru!

December 19, 2023

I love the service here! My car was serviced professionally and quickly. They did not pressure me to have work done that I was not prepared to do. They even had a loaner car More

by missy145
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2023 -

Subaru of Jacksonville responded

Thank you for the kind words and 5-stars! We love having you as part of our SOJAX family and we look forward to seeing you again!

December 15, 2023

Service department at Subaru of Jax is great and Mike is the best! They have always been helpful, accommodating, and responsive. Because of the great service we received, we purchased another vehicle from t More

by Amanda C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

Subaru of Jacksonville responded

Thank you so much for the trust you put in us to service your Subaru and help you with a new one! We love having you as part of our SOJAX family!

December 15, 2023

I’ve come accustomed to expect excellence from SOJ, and as usual, they delivered. Thank you Subaru of Jax for always making my service experience pleasant!!! Special shout out to Mike on this visit! More

by jolie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danny Kane Jr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

Subaru of Jacksonville responded

We are so proud that you have an excellent experience with us and our team! Thank you for being part of our SOJAX family. We look forward to seeing you again!

December 02, 2023

Mike is AMAZING! I’d recommend this dealership over any other. The people here are truly here to help and make the best experience you’ve ever had either buying a car More

by MLM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Subaru of Jacksonville responded

Wow, thank you for the wonderful review. We are so happy to read you had such a great experience with our team. Thanks for being part of our SOJAX family and we look forward to seeing you again!

December 02, 2023

The employees there are extremely polite and knowledgeable. I was happy the service was completed on time. More

by Williambeckerlegiii
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Subaru of Jacksonville responded

Thanks for the kind words and 5-stars! We appreciate you being part of our SOJAX family!

November 28, 2023

Mini has always been top. notch tech rep and great.She took care instantly after 1 phone call .Thank you More

by Xonmob1
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Shifflett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mini Juarez-Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2023 -

Subaru of Jacksonville responded

Mini is FANTASTIC and we are so happy you had that experience with her. Thank you for the feedback, we appreciate you being part of our SOJAX family!

November 22, 2023

They offer excellent and fast service. The staff are friendly and knowledgeable. Always a wonderful experience. More

by Violet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Zawacki
Nov 22, 2023 -

Subaru of Jacksonville responded

Thank you for the great review Violet! We love having you as part of our SOJAX family!

November 21, 2023

Responsive to customer needs. Customer service folks are very helpful. Service is costly compared to non dealership mechanics but you get a lot for what you paying. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Summer Pisano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2023 -

Subaru of Jacksonville responded

Steve, thank you for your review and feedback! We appreciate you being part of our SOJAX family and trusting us with your Subaru!