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Subaru of Jacksonville - Service Center

Jacksonville, FL

4.9
2,073 Reviews

2,073 Reviews of Subaru of Jacksonville - Service Center

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May 21, 2021

Mike Needham and his team went above and beyond to ensure that I was satisfied with the work on my 2002 wrx. Truly a cut above the rest. More

by Colman 68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2021

Was traveling to South Florida from north Alabama when I started having car problems. They got me back on the road that same day. Mike Needham was exceptional! More

by jose.jose.g.silva
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2021

Very quick and efficient. Friendly staff and comfortable waiting area. Hands-off procedure was straightforward, work was finished in about 30 minutes, and the rep gave a full description of what was done. More

by Gcurtis2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Berry, Kyle Shifflett
May 20, 2021

Everyone here is courteous and helpful. We bought our car here and both sales and service departments have been top notch. Thank you for being a much above average business. More

by Jackandneepajack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Schneid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin McCarthy
May 19, 2021

They started the paperwork before the engine was shut off. Friendly, knowledgeable and worked quickly. Couldn’t have gone any better. Will be returning when next service is needed More

by Bagunn1971
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2021

Always receive excellent service from Mike and his team. Also lucked out today that Sarah the painter was free to touch up my car’s paint job. Happy Subaru customer :) More

by Gmulery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah the painter
May 19, 2021

Very happy with the service and prompt attention. I needed a loaner car and it was arranged quickly. All in all a very good experience More

by Klacour65
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Craig Landry
May 18, 2021

The staff are always kind and take care of my needs in a timely manor. I purchased my Forester from this dealership and continue to service it here because of the friendly staff. More

by Cindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Mulkey
May 18, 2021

My service visit went well. I had such a friendly greeting and easy service- All employees I encountered were personable and helpful. I had such a great experience More

by EMILYWSTEPHENS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Mulkey, Michael Berry
May 18, 2021

Great service- attentive to every detail-responsive to customer requests-reasonably priced- finish all tasks in a reasonable amount of time- waiting area is clean and inviting More

by Ravenal52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Mulkey, Michael Berry
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