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Subaru of Jacksonville - Service Center

Jacksonville, FL

4.9
2,079 Reviews

2,079 Reviews of Subaru of Jacksonville - Service Center

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May 22, 2021

Best service,! Courteous, professional, timely in changing my damaged tire. In and out in no time. Will be back. Best Subaru dealership anywhere hands down. More

by Retired
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Sereda, Michael Berry
May 22, 2021

Subaru employees are always very polite, professional and they make sure you are satisfied. They get you in and out of there as quick as they can and I love it!! Thanks Subaru and staff!! More

by Debra Menzies
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2021

Mike Needhamwas very helpful today in arranging a loaner car so I could get to the hospital where my husband was a patient while our car was being worked on. More

by Francine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2021

Great dealership, great service, great subaru family. Proud owner. Best dealership in Jacksonville!!!. Huge shoutout to Josh (Service Advisor), Alex B ( Tech) and Phil for taking amazing care of my 19 Fo More

by kenneth11414
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Phil Porter Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Savannah O'Connor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Sereda
May 21, 2021

The service team is always A+++. They always are attentive to my needs with time also which plays a big part of why I continue to come to this dealer. Thank you! More

by Amyjsimpson1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio, Lindsay Carter, Michael Berry
May 21, 2021

Mike Needham and his team went above and beyond to ensure that I was satisfied with the work on my 2002 wrx. Truly a cut above the rest. More

by Colman 68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021

The service department is outstanding. They provide great customer service and the most important thing is that I trust them. I will always bring both of my Subarus for service here. More

by petersobotka32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Mulkey, Michael Berry, Craig Landry
May 20, 2021

Was traveling to South Florida from north Alabama when I started having car problems. They got me back on the road that same day. Mike Needham was exceptional! More

by jose.jose.g.silva
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Needham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2021

Everyone here is courteous and helpful. We bought our car here and both sales and service departments have been top notch. Thank you for being a much above average business. More

by Jackandneepajack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Schneid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin McCarthy
May 20, 2021

Very quick and efficient. Friendly staff and comfortable waiting area. Hands-off procedure was straightforward, work was finished in about 30 minutes, and the rep gave a full description of what was done. More

by Gcurtis2009
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael McClennon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Berry, Kyle Shifflett
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