Subaru of Jacksonville - Service Center

Another pleasant experience at Subaru of So Jax! Everyone is super friendly, and helpful. The waiting area is clean , stocked with complimentary snacks and drinks and I was in and out quickly. Wh Everyone is super friendly, and helpful. The waiting area is clean , stocked with complimentary snacks and drinks and I was in and out quickly. What more can you ask for? More

I recently took my vehicle in for repairs at Subaru of Jax. They quickly identified the issue and ordered the part. Danny called and we scheduled my appointment. Danny gave me clear expectations when Jax. They quickly identified the issue and ordered the part. Danny called and we scheduled my appointment. Danny gave me clear expectations when car would be ready. It's perfect! Quick,efficient and timely. More

The folks at Subaru of Jacksonville are awesome! I took my car in because the driver side door lock wasn't working properly. I had the pleasure of meeting the service manager and getting the issue diagnose my car in because the driver side door lock wasn't working properly. I had the pleasure of meeting the service manager and getting the issue diagnosed immediately. He took pictures of the mechanisms inside the door and explained the functions. His mechanic freed up the action by moving the armature back and forth several times. It was just stuck, not broken. There was no charge for this and I was so grateful. I've always been treated well at Subaru of Jacksonville. I commend them for their honesty and integrity in all areas. More

I worked primarily with Mr. Russel. When I called regarding the back hatch on our 2015 outback not staying open he was quick to get it fixed. They got us in the same day with an appt at 4pm and we we regarding the back hatch on our 2015 outback not staying open he was quick to get it fixed. They got us in the same day with an appt at 4pm and we were out by 4:40. Absolutely wounderful service. Thank you Mr Russel More

Terrific customer service! Professional, helpful and courteous staff committed to taking care of my car. I've been going to Subaru of Jacksonville for 7 years and I can always trust them to do what's n courteous staff committed to taking care of my car. I've been going to Subaru of Jacksonville for 7 years and I can always trust them to do what's needed at a fair price to keep me safely on the road. More

I love this dealership! They are very honest and reliable! The best part is whenever I need to get my car serviced I can always trust them 💯! I do have to admit though my all time favorite is Jenni reliable! The best part is whenever I need to get my car serviced I can always trust them 💯! I do have to admit though my all time favorite is Jennifer! She is amazing, has incredible knowledge, experience and to top it of excellent personality!!! See you soon girl!! 😊😊 TD More

Very friendly folks. Quick in and out.Some concerns : Very friendly folks. Quick in and out. Some concerns : our technician was not wearing a mask. This was concerning since he was in our car ( odd you d Very friendly folks. Quick in and out. Some concerns : our technician was not wearing a mask. This was concerning since he was in our car ( odd you don’t have rules in place ). The other is , really should have mini creamers in your waiting area , the powdered stuff is very substandard . More

Always good customer service, no hassles and quick! Couldn't ask for a better place to bring my car, I have never had a bad experience. Couldn't ask for a better place to bring my car, I have never had a bad experience. More

We just had our 60,000 mile service and our advisor Mike Needham was wonderful. He is truly an asset to Subaru. I have. 2017 Outback. Mike took the time to answer all our questions and followed up on our co Needham was wonderful. He is truly an asset to Subaru. I have. 2017 Outback. Mike took the time to answer all our questions and followed up on our concerns. It was a great experience. I feel he and Jacksonville Subaru service are trustworthy and will continue to come back for our service issues. More

I was very impressed with the first perzon who greeted.e to the last person explNing what was done to my ehicle I plan to always use your dealersbip e ery time i need work dond to me vehicle. Thank you f to the last person explNing what was done to my ehicle I plan to always use your dealersbip e ery time i need work dond to me vehicle. Thank you for making my experience delightful, swift, and effective More