Subaru of Kennesaw

straight forward in sales hegotiation, no nickle and dime. Friendly and care about customer satisfaction. I checked other dealers for the same purchase, and one of them rejected my offer for a differe dime. Friendly and care about customer satisfaction. I checked other dealers for the same purchase, and one of them rejected my offer for a difference of $250. While Subaru of kennesaw accepted $500 price cut right away without much arguement. More

My purchasing experience was so different - in a positive way - from anything that I have run into before. This dealership really wants to earn your trust and return business and they will have mine. Purch way - from anything that I have run into before. This dealership really wants to earn your trust and return business and they will have mine. Purchasing this car was actually fun and I felt that I got a fair price. Choosing the car and ordering it was painless and closing the deal (financials) was the easiest ever. I am looking forward to a long relationship and any future vehicles will be Subaru's. More

Last July, I went into this delaership for an education about Subaru Legacy and walked out with a new Outback, which I love, because John Settineri REALLY listened to my needs and matched me with the right about Subaru Legacy and walked out with a new Outback, which I love, because John Settineri REALLY listened to my needs and matched me with the right fit. The negotiation process,which I normally abhor, was one of the least arduous ones I have ever faced in the car industry. I credit John and Johnny Poole for handing me off to Louis Kaissieh quickly to get to the bottom line without the "silly" back and forth usually associated with the business. I also want to commend Art Baldwin for his "walk-through" tutorial when I picked up the car, though he had no previous dealings with me. And a big thanks to Wendy Kinslow, my service advisor, for ensuring all work done is correct, timely and appreciated. I just left the dealer again with a Certified Pre-Owned Forester. Again, a pleasant experience and a fair deal, thanks to John and Johnny. And, while I waited for my original paperwork, Art strolled over and shot the breeze with me, though I wasn't his immediate customer and for which he had no obligation. Overall, a great team to work with, excellent service work to date, and positive attitudes emanating from the fine Subaru employees. All of this in addition to owning superb vehicles. Thank you all. Lloyd Feiler More

John was very responsive to email inquiries. Which got us to the dealer. He was helpful in meeting our needs. There were a few small issues after sale, which John handled quickly. us to the dealer. He was helpful in meeting our needs. There were a few small issues after sale, which John handled quickly. More

THIS WAS A VERY PLEASANT EXPERIENCE WITH THIS SALES PERSON AND THE SUPPORT STAFF IN MGT., AND THE SERVICE EMPLOYEES ALSO. I WOULD BUY AGAIN FROM THIS DEALER. PERSON AND THE SUPPORT STAFF IN MGT., AND THE SERVICE EMPLOYEES ALSO. I WOULD BUY AGAIN FROM THIS DEALER. More

Most of my service experiences have been with Lydia and all I can say is that she is awesome! I like to call ahead to schedule any services for my Subie and what I appreciate is her honesty with regards t all I can say is that she is awesome! I like to call ahead to schedule any services for my Subie and what I appreciate is her honesty with regards to whether or not they can fit me in the schedule for that day instead of saying yes and then having me wait for hours. I think that is great! Lydia is always super respectful and always pleasant to talk to. Even when I have to come in for some of the more expensive services she makes it a lot less painful. Have never had a bad experience-ever! More

I had no intention of buying, but Art (our salesman) was so knowledgeable and nice that I walked out with a brand new STI. Thanks! I love my Subi... so knowledgeable and nice that I walked out with a brand new STI. Thanks! I love my Subi... More

Family bought 2 new Subarus this year. Both events kept the dealership open after hours as we live 2+ hours away. Outstanding customer service from the sales staff and financing department. the dealership open after hours as we live 2+ hours away. Outstanding customer service from the sales staff and financing department. More

I recently purchased my 13th Subaru, dealing with Louis and William was a great experience. I would recommend this dealership to any one.They made every attempt to be sure that I was completly satisfied wi and William was a great experience. I would recommend this dealership to any one.They made every attempt to be sure that I was completly satisfied with my purchase and the vehicle had been delivered in a professional way. More

We traveled from over 4 hours away because they had the vehicle we wanted. Chris was very easy to work with. There wasn't any pressure and he was able to work with me on my terms. The other dealers kept vehicle we wanted. Chris was very easy to work with. There wasn't any pressure and he was able to work with me on my terms. The other dealers kept wanting me to come in before they could quote a price. I got the feeling that I was doing THEM a favor but Chris made me feel like he really wanted my business. He took the time to explain any and all features on the car and really made us feel like he were the only customers in the dealership, even though we weren't. We ended up with the exact car we wanted, at a great prices, and really enjoyed the experience. I couldn't be happier with my experience at Subaru of Kennesaw. More