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Subaru of Kennesaw
Kennesaw, GA
1,437 Reviews
Subaru of Kennesaw, a member of the Troncalli Automotive Group has been dedicated to being the place where "Customers Send Their Friends and Family"® since 1951. As a third-generation, family owned and operated business, we are committed to the communities in which we operate. Subaru of Kennesaw opened its doors on Ernest Barrett Pkwy. in 2008 and we have been expanding to keep up with the growth of the Subaru brand ever since. Our dedication to customer satisfaction has earned us numerous awards throughout the years, but most importantly, the distinction of being one of Subaru's Love Promise Customer & Community Award winners.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 7:00 PM
Wednesday 7:30 AM - 7:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 7:00 PM
Saturday 8:30 AM - 7:00 PM
Sunday Closed
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Showing 1,437 reviews
February 08, 2023
I purchased a Subaru Crosstrek Sport from this dealership and I can't say enough about them. Awesome! John Melchiore was great. We test drove a Premium Crosstrek which was a step above the actual one we were and I can't say enough about them. Awesome! John Melchiore was great. We test drove a Premium Crosstrek which was a step above the actual one we were looking for but he explained what each feature was for and their functions. He has much knowledge about these vehicles and we were pleased with all the information he gave us. Then we test drove the actual Sport model we were interested in and he explained the diifference in the features. I was going to another dealership the next day and explained to him that I wanted to buy but wanted to compare prices. He told me to keep in touch because the Crosstrek models sell quickly. He gave me a quote of my choice with my payments, and it was a reasonable offer. The next day, I looked at others and promptly called him afterwards and asked if the Sport was still available. He said yes, so we drove back to Subaru of Kennesaw and purchased the Sport. I highly recommend this dealership and John for his help, respect and knowledge. More
by silvercreekgirl
February 07, 2023
Very impressed with the attention to detail and the way the team strives for customer satisfaction. There was no pressure to pay for extra unneeded features. the team strives for customer satisfaction. There was no pressure to pay for extra unneeded features. More
by Fendershep
January 27, 2023
John Melchoire was amazing to work with. I had been looking for a solid week to find a newer Subaru Outback and John really came through for me. There was no hard sell and every feature and I had been looking for a solid week to find a newer Subaru Outback and John really came through for me. There was no hard sell and every feature and detail was explained and all of my questions were answered. When it was time to make the purchase, it was easy and seamless and he even followed up to make sure we were loving the car and we do! It was particularly nice to be treated with respect because I am a woman and many in sales think only men buy cars! More
by Laurel
Employees Worked With
January 27, 2023
Quick no hassle purchase. Did not fill pressured and hope the experience will continue trough service etc. Did not fill pressured and hope the experience will continue trough service etc. More
by snuffmaster60
January 23, 2023
Fantastic experience at Subaru of Kennesaw, I am very pleased with my decision to go with Subaru. Ralph was a great support and worked with me to meet my budget requirements. pleased with my decision to go with Subaru. Ralph was a great support and worked with me to meet my budget requirements. More
by mark_mcg
January 23, 2023
Was very efficient and welcoming my sales personnel in the name of Ralph was the epitome of what a sales person should be. We appreciated his service the name of Ralph was the epitome of what a sales person should be. We appreciated his service More
by Fc
January 22, 2023
Great customer service and willingness to accommodate our needs. Told us the facts and made the deal go smooth. needs. Told us the facts and made the deal go smooth. More
by Lynne.smith
Employees Worked With
January 18, 2023
We had the best vehicle leasing experience through the team at Subaru of Kennesaw. The team was professional and diligent from the time we contacted the sales team through COSTCO vehicle purchase program team at Subaru of Kennesaw. The team was professional and diligent from the time we contacted the sales team through COSTCO vehicle purchase program to the time of vehicle delivery. More
by riteart
January 16, 2023
I bought a Subaru OutbackXT around Christmas of 2021. Morris made everything very pleasant. A true gentleman. Everything went according to plan. A very nice experience. Rev. A. Pleus Morris made everything very pleasant. A true gentleman. Everything went according to plan. A very nice experience. Rev. A. Pleus More
by apleus
Employees Worked With
