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Subaru of Kennesaw

Kennesaw, GA

4.9
1,422 Reviews
Subaru of Kennesaw, a member of the Troncalli Automotive Group has been dedicated to being the place where "Customers Send Their Friends and Family"® since 1951. As a third-generation, family owned and operated business, we are committed to the communities in which we operate. Subaru of Kennesaw opened its doors on Ernest Barrett Pkwy. in 2008 and we have been expanding to keep up with the growth of the Subaru brand ever since. Our dedication to customer satisfaction has earned us numerous awards throughout the years, but most importantly, the distinction of being one of Subaru's Love Promise Customer & Community Award winners.
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905 Ernest Barrett Pkwy

Kennesaw, GA

30144

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Showing 1,422 reviews

August 27, 2021

The very best car buying experience I have ever had! More

by Breedloves
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Kurland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Scarbrough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Subaru of Kennesaw responded

Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

August 23, 2021

Because of the quality of service all around and Ralph Kurland's anticipation of our needs, my husband and I have chosen this dealership to lease multiple vehicles over the past 6+ years. It is always a p More

by RRSJA
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ralph Kurland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Scarbrough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2021 -

Subaru of Kennesaw responded

Hi, we are very happy we could provide you with a positive experience! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 08, 2021

I just purchased my third Subaru through Ralph Kurland at this dealership. I appreciate his professionalism combined with a relational nature that is informative but not pushy. More

by stephen.goins
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Kurland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Abad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2021 -

Subaru of Kennesaw responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 02, 2021

I purchased my first Subaru at this dealership and worked with Ralph. The experience was super easy and very quick! Ralph was great to work with - I didn't feel like I was in the typical car salesman situati More

by mrstrawhand
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Kurland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Abad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2021 -

Subaru of Kennesaw responded

Hi, we're happy you found our staff to be so supportive during your experience here at Subaru of Kennesaw. Please let us know if you have any additional questions about services you received and thank you for choosing Subaru of Kennesaw!

July 30, 2021

My salesman, Cliff Richardson was a pro all the way….very, very professional…… I buy cars and trucks from salesman that I trust. Mr. Richardson made the process clean and simple for me. More

by cjw65284
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cliff Richardson
Aug 17, 2021 -

Subaru of Kennesaw responded

Hi, we're happy you found our staff to be so supportive during your experience here at Subaru of Kennesaw. We hope to be of service to you again! Take care!

July 27, 2021

She doesn't have the attitude to answer my question in good faith. I think the most important thing for a sales person is honesty with customers. More

by Yuki
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Stephanie Frazier
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2021 -

Yuki responded

After selling the car to me, a sales person Stephanie Frazier who sold the car to me wasn't honest with me. The most important thing for a sales person is to treat customers in good faith. Not only did she lie to me, she also showed suspicion of me. All sales person are kind until they sell a car to the buyer. However, I think that the most important thing as a sales is the attitude toward customers after selling. I even feel mercy on this person who tells lies and protects her position. If she calls me a liar, look at the video from the surveillance camera. Everybody should be able to see what she did to me.

July 26, 2021

Buying my first car they understood my needs. They ensured I got what I was looking for. Went above and beyond to make sure I happy. Great service. More

by Moneaque
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard King
July 25, 2021

Our first Subaru, the Forester 2019. We were treated like family by everyone. Ralph Kurland was our excellent Sales Consultant. He made the session so comfortable and personnel. His attention to t More

by jim_libby
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Kurland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Scarbrough
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2021

Awesome car buying experience...and I LOVE my car! I will do service with Kennesaw Subaru again! I appreciated the kindness, courtesy, and time that Mr. William Howard showed me. He answered my many question More

by Justina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2021 -

Subaru of Kennesaw responded

Justina, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

July 10, 2021

I was very welcomed and found myself very comfortable while in the process of claiming the car. No pressures at all; It seemed like people were treated as person, not with just a business relationship. More

by Yejoon Yoon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Abad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morris Kleinman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Subaru of Kennesaw responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. We appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

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