Subaru of Kennesaw

Lucy is extremely helpful When we brought in our Subaru for emergency maintenance, Lucy was extremely helpful.She squeezed us in and was wonderful. We were lucky to be right by When we brought in our Subaru for emergency maintenance, Lucy was extremely helpful.She squeezed us in and was wonderful. We were lucky to be right by the Kennesaw dealership when the car started smoking. Our fear was a hugely expensive problem. They took amazingly great care of us. Since the problem happened when our car had such low mileage, they took care of it for us! Lucy and Subaru have earned our business for life. They sell a great product and more importantly back their cars 100%. Thanks again Lucy! More

Went in for oil change and to buy an extra key, Went in for oil change and to get an addl key from parts dept. Gave me est of $244 plus tax and Addl $80 to cut key but they could not do it there? I Went in for oil change and to get an addl key from parts dept. Gave me est of $244 plus tax and Addl $80 to cut key but they could not do it there? I was told that if I wanted the key, to tell my service person who was changing oil and they would add to service ticket. After being in waiting room for 45 minutes, I located same blank key online for $90, and Subaru in Sandy Springs could cut key and program for $80. When my car was ready, service rep added key to my ticket and I told him it was too expensive and I did not want. He told me that service dept already purchased it from parts dept and that he couldn't give me my car back until I paid for new key! I told him to call the police and an ambulance and there is no way I would ever buy that key. He ran to service manager who returned and said he would remove the charge! Worst customer service and slow as molasses. More

Our new Impreza We've got our 2017 Impreza last week, and we are happy to say that it was an excellent experience, we spent just 3.5 hours in the dealership which is We've got our 2017 Impreza last week, and we are happy to say that it was an excellent experience, we spent just 3.5 hours in the dealership which is not that bad considering selecting, test driving and paperwork. We were lucky to have 2 excellent professionals assisting us, one from sales and one from finance, who made everything easier for us ? and we really appreciate it. Thank you Subaru of Kennesaw !! More

Great serve! We have three Subarus we've bought from Subaru of Kennesaw, two new, one used. We also take our cars in for service to SOK. Our collective experience We have three Subarus we've bought from Subaru of Kennesaw, two new, one used. We also take our cars in for service to SOK. Our collective experience of both the sales and service departments has been excellent. Highly recommended. More

Service Love the people and service at Subaru of Kennesaw. Great team, very thorough and professional. Always attentive to your concerns. I would definitel Love the people and service at Subaru of Kennesaw. Great team, very thorough and professional. Always attentive to your concerns. I would definitely recommend this dealership. More

Goes all the way to 11! (Spinal Tap ref) We have relied on Subaru of Kennesaw to service our 2008 Outback and have been consistently satisfied. We just purchased our second Subaru ( new 201 We have relied on Subaru of Kennesaw to service our 2008 Outback and have been consistently satisfied. We just purchased our second Subaru ( new 2017 Forester ). The car was delivered in excellent condition, clean and topped off. The add-on roof cross-bars installed by the service team are tight and secure. We look forward to continuing our relationship with Subaru of Kennesaw. More

Above and Beyond Service The service department goes above and beyond to provide the customer with excellent service at a reasonable price. We were made aware of the status of The service department goes above and beyond to provide the customer with excellent service at a reasonable price. We were made aware of the status of our required service, given an estimated time requirement and total cost up front. No hidden cost or unnecessary wait time. More

oil change/tire rotation Stopped by on a recent trip into Kennesaw to get service on my outback. The service personnel got my vehicle in and out very quickly and even gave m Stopped by on a recent trip into Kennesaw to get service on my outback. The service personnel got my vehicle in and out very quickly and even gave my vehicle a great bath! More

Recall . Staff was very friendly and helped us as soon as we arrived. The parts were in and the Subaru was ready to go in a very short time. No problems. Staff was very friendly and helped us as soon as we arrived. The parts were in and the Subaru was ready to go in a very short time. No problems. More

Great experience This was my first time being in a Subaru dealership. I never considered a Suberu before, but after looking at the Outback and talking to Ralph, I boug This was my first time being in a Subaru dealership. I never considered a Suberu before, but after looking at the Outback and talking to Ralph, I bought the Outback Touring model. Ralph was very knowledgeable and his low pressure approach to sales and his witty personality sold me. The finance guy Joseph was a great guy, a fellow veteran and I was pleased with his job skill. After the purchase I met Liberty the service manager who impressed me with his honesty and knowledge of the Subaru. Thanks guys for a job well done. Your employees are what I call, Good Guys. More