Sullivan Cadillac

I’ve had a great experience with this dealership. . I do think that when I made the appointment for my 2025 1st oil change & check up my service person should mention it could take up to 3 hours, wo . I do think that when I made the appointment for my 2025 1st oil change & check up my service person should mention it could take up to 3 hours, would you like to reserve our complimentary vehicle? Or just say the length of time. I had several details that I didn’t know but after 3+ hours they didn’t even address my questions in reference to my vehicle. Thanks More

Joey Frampton was top notch. He always answered the phone. Super professional and on top of everything. I highly recommend not only his services but Sullivan Cadillac. Happy all He always answered the phone. Super professional and on top of everything. I highly recommend not only his services but Sullivan Cadillac. Happy all the way around. More

Very pleasant personel and efficient service. Estefania is always a great help and explains what needs to be done. I wouldn't go any where else. Was out doing errands when a display came up on th Estefania is always a great help and explains what needs to be done. I wouldn't go any where else. Was out doing errands when a display came up on the dash. Was very blessed to be in the area of Sullivans. So took the car in. Was provided with a courtesy car to finsish up my business. When I returned, the car was ready to go. Thanks Sullivans and thanks Estefania. Great job!! More

What a welcoming dealership! The process from walking through the door to leaving the lot with a vehicle 10 stars! Our experience was top notch, honestly from our sales guy Bob t The process from walking through the door to leaving the lot with a vehicle 10 stars! Our experience was top notch, honestly from our sales guy Bob to the manager Jarod and the loan officer Enoch all made the process of searching for the right vehicle to driving off the lot with my new vehicle very pleasant and enjoyable. Thank you to the crew! More

Brought my car in for recall fix& although it took quite a while for the module to come in. John had it serviced quickly. He also went above & beyond to order a part for my car saving me a trip to the parts a while for the module to come in. John had it serviced quickly. He also went above & beyond to order a part for my car saving me a trip to the parts department. More

Edwin always gives best service , very responsive. Best Experience Ever.I Service my car at Sullivan since 5 years. Best Experience Ever.I Service my car at Sullivan since 5 years. More

They were very responsive, and it was a pleasure to work with Joey Frampton. We are loving our new CT5 Blackwing. with Joey Frampton. We are loving our new CT5 Blackwing. More

No issues at all. .. My car was serviced promptly and the service adviser was very pleasant. .. My car was serviced promptly and the service adviser was very pleasant. More

Everything went smoothly and everyone was very friendly I would definitely buy from them again. would definitely buy from them again. More

My wife and I "ordered" a CT5 on November 10th, 2025. We wanted an AWD with the V6. We were required to leave a 5k deposit for our order to be placed. Today, 12/10 we received a phone call stating that o We wanted an AWD with the V6. We were required to leave a 5k deposit for our order to be placed. Today, 12/10 we received a phone call stating that our car was not ordered and it wouldn't be until January but that couldn't be guaranteed. I was upset to say the least on why it wasn't ordered on November 10th. They gave us a lot of excuses and every time we tried to get clarification they changed their story. After several calls going back and forth we cancelled the deal and requested our deposit back. We immediately drove to another Cadillac to place our order. That dealership told us that the CT5 with a V6 ended that production option on 12/01/2025. Sullivan Cadillac outright lied to us about ordering a Cadillac in January as it no longer an option. They cannot be trusted to order a car for you even when taking a 5k deposit. I checked with two other Cadillac dealerships, and they only require 1k. They commit fraud by taking my money and never ordered what they were supposed to. DO NOT DO BUSINESS WITH THIS DEALERSHIP.... More