Sullivan Cadillac

The buying process was seamless, the customer service was excellent and that was me purchasing the vehicle without visiting the dealership. excellent and that was me purchasing the vehicle without visiting the dealership. More

Shelby was very cordial, professional and efficient in showing and selling us a newer auto. showing and selling us a newer auto. More

Finance manager, Mikell lied about our interest rate! He told us 5.99 and I asked about going elsewhere, including GM Told us it was the lowest anywhere! Heard from Space Credit Union and it is 6.99!! He told us 5.99 and I asked about going elsewhere, including GM Told us it was the lowest anywhere! Heard from Space Credit Union and it is 6.99!! We NEVER would have agreed to that. Very deceptive!!! More

The place is clean and the employees are very courteous and friendly. Our salesperson is very accommodating. I would recommend your dealership to my friends who are looking for a new car. and friendly. Our salesperson is very accommodating. I would recommend your dealership to my friends who are looking for a new car. More

Waited while vehicle was being serviced. Service was prompt and attentive, though car wash results could have been better. Service was prompt and attentive, though car wash results could have been better. More

Wow! Just wow! We noticed that our XT4 had an engine light on and called Sullivan at noon. They had us bring the car right in - we arrived at 1:00. The ca Just wow! We noticed that our XT4 had an engine light on and called Sullivan at noon. They had us bring the car right in - we arrived at 1:00. The car was fixed and ready for pickup before 3:00 p.m. The work was fully covered by the warranty, and they washed the car for us before we picked it up. John in Service was wonderful. This was a great experience. Actually, the best experience we've had at a Cadillac dealer, and we've owned Cadillacs for 12 years now. More

You can tell they have been doing this for some time. Everything went smoothly. First time for service and they took care of recall upgrades right away too. Everything went smoothly. First time for service and they took care of recall upgrades right away too. More

I would have liked the car to be given to me but lol it was great love the car and joey was great even with the broken foot and all. was great love the car and joey was great even with the broken foot and all. More

DON'T BUY FROM THIS DEALWRSHIP! James Batancourt knowingly presented a Cadillac SUV to me that was not exactly what I was looking for. He failed to point out that it was not AWD. He James Batancourt knowingly presented a Cadillac SUV to me that was not exactly what I was looking for. He failed to point out that it was not AWD. He stated that it was exactly as the one I was trading in. The GM would not agree to back that deal out even though it was the next day after signing the paperwork. He said the financing was sent electronicly on a Saturday but since it was Sunday would not be able to check into it until Monday. More

The sales man delivered my car to my home which was great. Upon inspecting it I found a tracking device installed on top of the battery. The salesperson never mentioned this until I found it. There wer great. Upon inspecting it I found a tracking device installed on top of the battery. The salesperson never mentioned this until I found it. There were a few other problems with the sale also. I would think twice before going back to this dealership. More