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Summit Toyota of Akron - Service Center

Akron, OH

4.6
108 Reviews

108 Reviews of Summit Toyota of Akron - Service Center

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September 27, 2018

Happy This was my first lease ever. as well as my first Toyota. I am very pleased with the car as well as the service department. Sean in the service depar More

by TCB1186
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
SEAN MCDERMOTT
September 26, 2018

Very Pleased I always depend on Summit Toyota for all my car maintenance, wouldn’t consider going anywhere else. Everyone is very accommodating and makes you feel More

by Jme285
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stephen Robbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Employees
September 18, 2018

Great Service! Friendly, clean atmosphere. I really appreciate the transport service that takes me to my office while getting my car serviced and picks me up when completed. I plan to do busin More

by kramztin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Heslep
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Sheldon - The BEST in Service!
September 12, 2018

Consistent good service I have been a customer for many years and both the sales and service staff are the best. They are always courtesy and helpful. I routinely recommend t More

by Linda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Maloy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Watterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Smolen
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 09, 2018

40000 mi service, very good service just an oil change for 40,000 mile service. I waited with the car; time to complete was faster than I was told pleasant and efficient service adviso More

by 2016camry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
andrew
September 06, 2018

Prompt and Thorough. These folks don't fool around. They get things done and get you on your way.My car required a tire rotation and software update. I was on the road aga More

by Travelin Man
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Sheldon
September 04, 2018

Thorough, I have never had any concerns with the follow up checks. Everything was explained as to what was done to keep my car in good running condition. I hav More

by Ro
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Lawson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't recall the names of other employees
September 03, 2018

EXCELLENT I GET IT DETAILED AND WAXED each year......looks great for my 9th year! Glad to have the shuttle service...so I CAN GO HOME. More

by Rollin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Sheldon
August 31, 2018

Summit Toyota Jen in service was great - very helpful as always! She was honest about what was needed done right away vs. waiting for a future visit. More

by markg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jennifer Sheldon
August 22, 2018

Service Was very happy I can't remember the gentleman's name he was very nice and advised me on issues with my car he worked in service More

by Mckinney
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Can remember the gentlemans name in service
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