Suntrup Hyundai South

Clean premises , very friendly staff, with lots of patience. Was offered coffee or water while having our short wait periods. Pretty knowledgeable about the vehicle patience. Was offered coffee or water while having our short wait periods. Pretty knowledgeable about the vehicle More

A five star experience buying a car! Sales Rep Caleb Sturgeon and Finance guy Fred McClary made my Black Friday car purchase a smooth and positive experience. He truly makes the customer Sales Rep Caleb Sturgeon and Finance guy Fred McClary made my Black Friday car purchase a smooth and positive experience. He truly makes the customer #1. Can't say enough. Thanks for the experience! More

PLEASANT EXPERIENCE It was a very low key pleasant car buying experience. The 3 people I dealt with were more than friendly, they were engaging. We talked business but It was a very low key pleasant car buying experience. The 3 people I dealt with were more than friendly, they were engaging. We talked business but beyond that they were genuine in their small talk conversation as we talked about everyday matters. They asked about my family and when I mentioned I had a son and daughter in the Air Force they thanked me for their service. The whole experience was like dealing with a friend not just a salesman. I intend to mention my experience to everyone that asks about my new car. I found Pat to be most pleasing and had a great sense of humor. More

I drove 30minutes to this dealership because the Hyundai dealership near my home told me to "come back on Monday":when they realized I had an axle problem on Friday near closing time. I called Suntrup Hyun dealership near my home told me to "come back on Monday":when they realized I had an axle problem on Friday near closing time. I called Suntrup Hyundai and told Ashley my concern about the axle and having my grandson in the car, she said they were swamped but would do her very best to work me in. Even though I was a NEW customer and did NOT purchase my car from them, my car was fixed same day! I will drive the extra miles to this dealership EVERYtime my car needs service. More

Amazing service! Everyone was quite friendly. It made the experience less lengthy. Kyle Durbin was our sales rep and he took care of us in every way possible. He answe Everyone was quite friendly. It made the experience less lengthy. Kyle Durbin was our sales rep and he took care of us in every way possible. He answered all questions with expert knowledge and made sure we drove off the lot satisfied. Our finance guy was Joey B and he was truly a pleasure to work with as well. I highly recommend this dealership. I love my new car!!! Thanks guys More

Great dealership We made the mistake of buying a car on Black Friday but even though the process took a very long time, Brad and Fred did everything they could to be f We made the mistake of buying a car on Black Friday but even though the process took a very long time, Brad and Fred did everything they could to be friendly and make us comfortable. We got the deal we wanted on our new car and are very satisfied. More

Frank was an absolute awesome car salesman! He helped to answer any questions I had about my new Sonata, and helped me get into the vehicle I truly wanted. Couldn’t have asked anything more from him. Absolu answer any questions I had about my new Sonata, and helped me get into the vehicle I truly wanted. Couldn’t have asked anything more from him. Absolutely wonderful salesman and an even more wonderful guy. This was my second purchase from Suntrup Hyundai and I will be returning for my next one thanks to Frank! More

A true pleasure to work with....outstanding customer service skills....kept me informed from start to finish...I mentioned her name to a coworker who also said she was great to work with...customer serv service skills....kept me informed from start to finish...I mentioned her name to a coworker who also said she was great to work with...customer service after the sale is huge. More

Great experience! Kati was awesome to work with! With this being my first car buying experience, she was patient with me and very knowledgeable about the car! Kati was awesome to work with! With this being my first car buying experience, she was patient with me and very knowledgeable about the car! More

Never say Never My first interaction with Suntrup staff didn’t go well; the car I wanted was sold before I had a chance to discuss the sale with a salesperson as I wa My first interaction with Suntrup staff didn’t go well; the car I wanted was sold before I had a chance to discuss the sale with a salesperson as I was in Springfield, IL texting on my phone. I thought my continued dealing with Suntrup was over as that car was the last one like it the dealership had. So I went looking elsewhere. But Brad Slinkard called me suggesting a different Ioniq model and kept communicating with me to try to put together a sale. He wasn’t obnoxious about it, but kept pushing to get me to consider other deals. Finally, he came up with one that fit and we put it together. If it weren’t for Brad’s effort I would have been gone and not purchased my Hyundai at Suntrup. More