Superior Honda of Omaha

Nice products! Decent service. Fair deal. Friendly sales people. Nice showroom. Great inventory. Too long wait for finance manager. Decent service. Fair deal. Friendly sales people. Nice showroom. Great inventory. Too long wait for finance manager. More

We brought out 2022 Honda HRV on for scheduled service today (2-19-24). I mentioned that I had a door ding on the rear passenger door and would like to know how I go about getting that repaired since we b today (2-19-24). I mentioned that I had a door ding on the rear passenger door and would like to know how I go about getting that repaired since we bought the extended warranty and body coverage. I was told that it won't be covered by Superior. I told the service employee that look at the "ding", "Well, Superior got our money and I guess that all they wanted." This is disappointing news. When we bought the car, we were told specifically by the Finance employee that "door dings" were covered with the extra coverage we paid for. We also got this on the 2023 HRV we purchased last year. Finance Manager, Brian Jacob called me back but hung up on me when I explained that we won’t be back to Superior Honda. Going forward, Superior Honda will not see another dime of our money and we will take any new car purchases to another dealer. More

READ BEFORE BUYING! This dealership is 100% dishonest and very deceptive with the way they represent their used car sales process. I was told that all used cars are full This dealership is 100% dishonest and very deceptive with the way they represent their used car sales process. I was told that all used cars are fully inspected including the 2020 Honda Accord that I purchased. Upon parking it in my driveway for the first time, I smelled burning fluids. The next morning I had oil stains on my driveway. I had another dealership inspect it because I did not feel safe driving it back to Superior Honda. It was immediately discovered that there was an obvious leak in and around the transmission as the result of impact damage (attached video/pictures). Two other reasons that proved they did not inspect the car were that they tried to sell us this car with three bald tires with the fourth one being a different brand. Also, we found multiple items in the car including the previous owner's registrations. These included the previous owner's full name and address. I purchased this car late Saturday and returned it 2 days later (Monday) the very minute I was made aware of the transmission leak. I met with the used car manager. Although it is obvious that the claimed inspections were not done, Eric Knutson, used car manager, would not take responsibility in any measure and told me in so many words that he was tired of me telling him of the problems that I had with this car and made me feel that I was lucky to be "let out of the deal." Luckily they had not sold my old car that I traded in. I had to pull the sales stickers out of 2 windows before driving home. The items that I had left in it when I traded it were still in it! More

Very courteous and helpful. We drove a long ways and when we got there the truck was ready to go. We drove a long ways and when we got there the truck was ready to go. More

I was very impressed with Abdul and he made things less stressful for me. He was very helpful and knowledgeable. - Carla stressful for me. He was very helpful and knowledgeable. - Carla More

Superior customer service has brought me back to this dealership repeatedly since 2008. Our most recent trip was for a new Civic, our family's third currently parked at home! I've worked with Chuck Elfor dealership repeatedly since 2008. Our most recent trip was for a new Civic, our family's third currently parked at home! I've worked with Chuck Elford every time and he's as professional and pleasant to work with as they come. I also worked with salesman John Wonder and F&I Manager Ashley Smith, superb people. This is how the car buying experience should be. More

Jacob is very friendly and knowledgeable about the Honda car I was purchasing. Communication during buying process was very good. car I was purchasing. Communication during buying process was very good. More

Abdul was such a pleasure to work with. In the past 2 weeks I have dealt with 7 other sales staff at other dealerships and not a single one treated me with much kindness and respect as Abdu In the past 2 weeks I have dealt with 7 other sales staff at other dealerships and not a single one treated me with much kindness and respect as Abdul did. I could not be more grateful for this man and he is an amazing person to work with when buying a car. I highly recommend working with Abdul at Superior for your vehicle needs. I only wish I could afford another car so that I could work with him again. When the time comes for that I will call him. Thanks, Abdul! More

Aric helped me find my friend a high quality used Honda Ridgeline and worked out a really reasonable price. I continue to be impressed by Aric and the rest of the team at Honda. Its the reason why they Ridgeline and worked out a really reasonable price. I continue to be impressed by Aric and the rest of the team at Honda. Its the reason why they are the only dealer I consider with my purchases and maintenance. Thank you Tom More

Staff was courteous and professional. Negotiated a fair deal and the best deal in town in a very short time. They were able to find the exact vehicle I wanted. Finance and admin went very Negotiated a fair deal and the best deal in town in a very short time. They were able to find the exact vehicle I wanted. Finance and admin went very well. Definitely would recommend Superior Honda. More