Superior Honda of Omaha

Professional in all aspects of customer service and sales. Contact began with my internet inquiry and immediately received a response and an appointment to see the car I was interested in with the price range Contact began with my internet inquiry and immediately received a response and an appointment to see the car I was interested in with the price range I wanted. Totally listened to my requests/needs and supplied me with the exact car and terms I had decided before I came to this dealership. The finanacial management officers were professional, efficient and the process was without any extra pressure that I did not expect when purchasing a vehicle. All was exactly as they promised. Have a reputation for excellent service in the service department as well. Highly recommended overall. More

Warm, Professional, Outstanding We chose Superior Honda to purchase our Odyssey because of Nick Savas. He was caring of our needs and took extra steps to help insure we were happy an We chose Superior Honda to purchase our Odyssey because of Nick Savas. He was caring of our needs and took extra steps to help insure we were happy and taken care of. He not only takes his job seriously but helped feel like a member of our decision-making team. He helped us make a large purchase and understood a family's ultimate goal of doing what was right for our family. We will refer folks back to Superior Honda but more importantly to Nick Savas. More

Pilot Lease May '19 as usual we were treated exceptionally well by Chuck Elford this is i believe our 4th Honda purchased/leased from Chuck he knows all relevant de as usual we were treated exceptionally well by Chuck Elford this is i believe our 4th Honda purchased/leased from Chuck he knows all relevant details & makes our transaction easy & enjoyable Chuck is honest & we appreciate working with him now & in the future More

Great friendly people I have avoided getting a new car for many years, have always hated the experience. This was the first time to Superior Honda. The people are very fr I have avoided getting a new car for many years, have always hated the experience. This was the first time to Superior Honda. The people are very friendly and helpful. It was a very quick painless process, I have recommended them to everyone I have shown my new car to. More

I will never go anywhere else.. Superior is amazing. We have leased 2 cars through Shannon. He is AMAZING!!! He actually cares about his customers and builds a trusting relationship Superior is amazing. We have leased 2 cars through Shannon. He is AMAZING!!! He actually cares about his customers and builds a trusting relationship with them. He knows we have 3 kids and dont have a lot of time,unfortunately. He arranged for us to come in test drive a couple suvs and the financing was super quick!! My husband and I will never go anywhere else. We worked with Nick last week and he is amazing as well and we would recommend him :) More

Very good Pete Homecillo did an excellent job explaining the features of our CR-V.and he helped us select the right model to suit or needs.We purchased our car Pete Homecillo did an excellent job explaining the features of our CR-V.and he helped us select the right model to suit or needs.We purchased our car on a rainy day and he offered to have it washed at a later date.That is the kind of service that sticks with you after the sale. More

Need to remember basic customer service skills They don't make you feel like an appreciated customer. If you enjoy watching them help other customers while you wait then this is a good dealership f They don't make you feel like an appreciated customer. If you enjoy watching them help other customers while you wait then this is a good dealership for you. If you wanted to feel valued and treated like an actual customer I would look elsewhere. More

Used and not Inspected Recently purchased a used Toyota from Superior Honda of Omaha. The salesman seemed genuine. I knew the car had some flaws but was told it had been Recently purchased a used Toyota from Superior Honda of Omaha. The salesman seemed genuine. I knew the car had some flaws but was told it had been detailed, thoroughly inspected, and was in great working order. Car smelled clean, later figured out it was pet fresh that previous owner had used to clean the car, not actually detailed by dealership. Kids got in and found clumps of dog fur in cup holder. Silly me, I didn’t think to check the backseat cup holders for xxxxx of fur. As for inspection, I really don’t know if one was done or not . Car has run fine for the two days I’ve had it, fingers crossed. After driving it off the lot at 545 at night I decided to enter my preset stations on the radio. At this time I realized that the lower section of the radio controls do not work. No seek, scan, AM/FM, cd, or auxiliary buttons work. I then hit the power button thinking “oh I forgot to turn it on”, only to find out that that the power button also does not work! I then call Superior Honda of Omaha only for the receptionist to tell me, “I guess you should just take it Toyota“. At this point I am told all the Honda service techs are gone for the night, but will be back at 7 AM. Return the next day at 7 AM and I’m told there’s nothing they can do about it and that I should take it to a Toyota dealership to see what the best course of action they think would be. I take it to the Toyota dealership in Bellevue where their service tech inspected it and finds there is still a CD in the CD player! Once again, my mistake, I didn’t think to check the CD player on a vehicle I just purchased. He is unable to get the CD out! He informs me that it will cost me over $2000 to get a new stereo put in because that one does not work correctly. We contact Superior Honda of Omaha sales person who tells me he’ll see what he can do after talking to his manager. I eventually have to re-contact him to find out that there is nothing they can/will do. He does apologize and tells me that I will have to figure out something else stereo wise. This is of course what I had expected. He apologized again and told me that they are willing to re-detail the car and pay up to $150 to get an aftermarket stereo put in. Unfortunately, if we go this route the stereo will not connect to the steering wheel functions (as told to me by the Toyota tech). I told him I’d rather save up my own money and have it done right, but until then I have a self-help cd stuck in my car. So to recap, I’m fairly sure I won’t shop nor recommend Superior Honda of Omaha. I know I’m not qualified to inspect a car thoroughly; I had really hoped they were. Also, wondering what their definition of “detailed” is. Really, my only positive things to say are 1) I have a car with great mpg and runs well (so far) 2) my sales person was a great guy who I’d probably recommend if he changed dealerships and 3) an education in “buyer beware”. More

excellent customer service Shannon (sales manager), Nick (sales rep), and Mary (financial) were awesome and did an outstanding job!! They were so patient, treated us with kindn Shannon (sales manager), Nick (sales rep), and Mary (financial) were awesome and did an outstanding job!! They were so patient, treated us with kindness and made us feel comfortable throughout the entire process. Nick was very knowledgeable and did a great job expalining features and options of the vehicle and answered all of our questions. Going through negotiations with Shannon was simple and by far exceeded my expectations. He is very personable and funny!! Mary was also knowledgeable and was very helpful in assisting us in selecting addtional ammenities for our vehicle. They all worked together as a team to make it an enjoyable, non-stressful experience!! This is the 4th car we have purchased at Superior and it was by far the best eperience we've ever had! We will continue to purchase our cars from Superior in the future!! Thank you so much!! They are superior for a reason and would highly recommend this team to anyone!! Well done!! More

Great Service Very helpful sales rep, Pete. Explained all options and differences between the models. Length of time at dealer was a bit too long to finish the proc Very helpful sales rep, Pete. Explained all options and differences between the models. Length of time at dealer was a bit too long to finish the process. More