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Sutton Ford

Matteson, IL

Overview
Employees
Reviews
Vehicles
4.4
4,494 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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21315 Central Avenue

Matteson, IL

60443

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Showing 4,494 reviews

April 10, 2024

Very great place to buy a car great people good staff helped me out the whole time More

by henderson1028t
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Maymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 11, 2024 -

Sutton Ford responded

Here at Sutton Ford, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

April 09, 2024

I enjoyed the experience of dealing with this dealer. The staff is great and very helpful, friendly while being professional. Everything has been explained to me bern clearly, thanks for the honesty and More

by mamadoudiakhate
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Logan and Mandy Renee
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Apr 10, 2024 -

Sutton Ford responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Sutton Ford!

April 06, 2024

I have nothing but great things to say about my experience with Ford and this dealership. Customer service is excellent & they go above & beyond for their customers. More

by jjrnalls
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Maymon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elli Lane, Vino Smith, J.T.
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Apr 07, 2024 -

Sutton Ford responded

It's great to hear that Eric was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Sutton Ford!

Apr 08, 2024 -

jjrnalls responded

Eric was not the person who assisted me, it was Elli Lane. I contacted Eric who was referred to me but he never responded.

April 06, 2024

Top notch customer service. My service needs are addressed in a prompt and professional matter. More

by DJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lester Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Maymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittani Ashley Culpepper, Mike Semik, Eric Eric, Anthony Sporando
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Apr 08, 2024 -

Sutton Ford responded

DJ, Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

March 22, 2024

Long time buyer Miss Anita but Ali is awesome. Would not come back if I didn't what I am use to. More

by 203mhakins
Recommend Dealer
Yes
Employees Worked With
Ali
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Mar 22, 2024 -

Sutton Ford responded

We are so glad that Ali had the opportunity to work with you, and that she and our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

March 22, 2024

Great attention to detail, friendly and courteous sales people in a pressure free environment. Thanks More

by flydoc44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg
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Mar 22, 2024 -

Sutton Ford responded

Thanks for your feedback on your recent visit to Sutton Ford. It's great to hear that we were able to assist you and that you had such a positive experience.

March 22, 2024

I all ways enjoy at sutton ford this is my fourth car purchase sutton that why I keep coming back More

by carlcook10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa LeBran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jillian Stanford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Semik, Randy Mohrbach, Cree Lyons, Eric Eric
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Mar 24, 2024 -

Sutton Ford responded

We appreciate your business and this review, Carl, and would like to know more about your visit and where you feel we can improve to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

March 22, 2024

Professional, friendly, shows true concern. Since Anita S retired Ali has proven to be a very good replaced, concern salesman for my years of buying from Anita. Thanks Ali. More

by 203mhakins
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Ali in Sales, and Finance person
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Mar 24, 2024 -

Sutton Ford responded

Thank you for choosing Sutton Ford. Your feedback and rating mean a lot to us. We're glad Ali was able to help, and we hope to see you again!

Mar 25, 2024 -

203mhakins responded

Your welcome

March 22, 2024

I can’t say enough good things about this dealership. Everyone from Latrice our internet contact to Taiya our sales person to Vinc the financial manager were just great! More

by PeggyLynne
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Latrice in Internet and Taiya Sales
Report | Print
Mar 24, 2024 -

Sutton Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Sutton Ford!

February 25, 2024

Employees were a great help and were friendly! Weren't pushy to buy and explained great in detail! More

by daniel_devon2000
Recommend Dealer
Yes
Employees Worked With
Eric Maymon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Maymon
Report | Print
Feb 26, 2024 -

Sutton Ford responded

Daniel, It's fantastic to hear that Eric and our team provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Sutton Ford!

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