
Sutton Ford
Matteson, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,494 reviews
Our experience was great! My recent car purchase, a 2020 Ford Fusion from Sutton Ford, was a standout experience. The dealership in Matteson, IL, provided unparalleled hospita My recent car purchase, a 2020 Ford Fusion from Sutton Ford, was a standout experience. The dealership in Matteson, IL, provided unparalleled hospitality that made the whole process enjoyable. Their team's warm welcome set a positive tone right from the start. Every staff member I interacted with was incredibly helpful and knowledgeable, ensuring that all my questions were thoroughly answered. The attentiveness to detail and genuine interest in meeting my car needs was evident throughout the visit. I was particularly impressed by how they explained the car's features, which was essential in confirming my choice. Negotiations were straightforward and transparent, reflecting their commitment to fairness and customer satisfaction. The driving experience has been superb, with the Fusion delivering comfort and performance beyond my expectations. It seamlessly fits into my lifestyle, proving to be a reliable companion for my daily commutes and occasional adventures. Friends and family have noticed and praised the car, which speaks volumes about its appeal. Overall, I left Sutton Ford feeling confident and excited about my purchase, a testament to their exceptional customer service. I wholeheartedly recommend them to anyone looking for a hassle-free and satisfying car-buying journey. My Ford Fusion is not just a car; it's a vehicle that brings joy to my everyday life. More
I took my vehicle in for a diagnostic check for a check engine light that was on. Upon taken my vehicle too Sutton Ford I had absolutely NO issues with my brakes. The service person called my husband ins engine light that was on. Upon taken my vehicle too Sutton Ford I had absolutely NO issues with my brakes. The service person called my husband instead of me to discuss the issues with my vehicle That was unprofessional I brought my vehicle in myself NOT MY HUSBAND , MY NUMBER WAS ON THE PAPERWORK NOT MY HUSBAND'S . WTH! I was told there was a pool of brake fluid noticed underneath the vehicle its strange how can I drove from the loop to Matteson, IL with NO brake issues but all of the sudden I have a serious leak, the Vehicle was in a unsafe driving condition . Sutton Ford sabotage my vehicle, I believe because my vehicle was an older model they sabotage it in hopes I would purchase another vehicle. We all know Ford isn't getting much business and they had to lay off employees because sales are low . I advise everyone to STAY THE HECK AWAY FROM SUTTON FORD ,THEY ARE SCAMMERS AND CROCKS !!!!! More
Greg at Sutton gave us great service and was a pleasure to deal with. Very communicative and took great care of us. Very happy with our purchase. to deal with. Very communicative and took great care of us. Very happy with our purchase. More
Reliable, top notch always! Sutton Ford is a place that I feel connected to. I love American cars and I get to purchase them from a place that loves me back. Sutton Ford is a place that I feel connected to. I love American cars and I get to purchase them from a place that loves me back. More