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Sutton Ford
Matteson, IL
4,403 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday 7:00 AM
Sunday Closed
Parts
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 4,403 reviews
October 11, 2023
I received speedy and professional service. My reason for choosing Sutton, my last dealership proved to be dishonest and disingenuous in their reasoning. I hoping for a honest experience when My reason for choosing Sutton, my last dealership proved to be dishonest and disingenuous in their reasoning. I hoping for a honest experience when I get service. More
by Dozzee
Verified Customer
Helpful October 11, 2023
The service was very professional and timely I have had no problems with the service or prompt attention given no problems with the service or prompt attention given More
by bevcoop1802
October 10, 2023
Were very polite at visit, took good care of my vehicle. Only wish the approval for rental was quicker.. Only wish the approval for rental was quicker.. More
by Andres Dilbeck
Employees Worked With
October 10, 2023
I brought my car in for 2 recalls. The Service intake was a great experience. I was given realistic and honest time completion estimates. Friendly service with updates provided through The Service intake was a great experience. I was given realistic and honest time completion estimates. Friendly service with updates provided throughout the wait. I appreciate having both recall issues serviced and my car returned to me earlier than expected. Thanks and Good job. More
by cynmaree2
Employees Worked With
Victoria Garrett - Excellent
October 09, 2023
Hi It was a great experience. I was in and out, great customer service! Great I was in and out, great customer service! Great More
by Rpumphrey99
October 09, 2023
Eric handled the negotiations process well. He did end up responding and fixing the activation of my LoJack. He did end up responding and fixing the activation of my LoJack. More
by Dnsknc
Employees Worked With
October 08, 2023
Im a senior citizen who was at the dealership,where met Mr Pruit who was an asst salesmN and he was very knowledgrable .and patient in explIning the details of the csr I endeded up purchasing a 2024 Mr Pruit who was an asst salesmN and he was very knowledgrable .and patient in explIning the details of the csr I endeded up purchasing a 2024 ford edge. Then he handed me over to Mr Parker whom I had some years earlier. I would suggest this yeam to anyone More
by Bro Wim
Employees Worked With
Mr pruit, Mr Parker
October 07, 2023
Customer service is the best. Employees are doing a great job. Keep up the good work Employees are doing a great job. Keep up the good work More
by bjclark812@gmail.com
October 06, 2023
Great experience as usual except when I arrive at the cashier to pay. Always a very unpleasant women working there, she has little to no courtesy for customers. Happens every time I encounter her. Jessic cashier to pay. Always a very unpleasant women working there, she has little to no courtesy for customers. Happens every time I encounter her. Jessica is the absolute best tho! More
by timsalama86
Employees Worked With
NA
October 06, 2023
My experience was stellar, great customer service and technicals were very knowledgeable and accurate in a timely manner. technicals were very knowledgeable and accurate in a timely manner. More
by alice.gayles
