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Sutton Ford
Matteson, IL
4,494 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,494 reviews
March 14, 2022
They did a terrific job on my car. Would recommend to others for great service. Would recommend to others for great service. More
by KRISTIE.MARINEZ
Verified CustomerEmployees Worked With
March 12, 2022
I always receive great customer service and repairs done right and at a fair price right and at a fair price More
by tonyk1
Employees Worked With
March 11, 2022
Wearm welcoming Greet customers Very professional Everyone is helpful kind and respectful I would recommend Sutton ford and come back to purchase have a vehicle Everyone is helpful kind and respectful I would recommend Sutton ford and come back to purchase have a vehicle More
by YOHINESSE226
Employees Worked With
Other Employees :
LaToyta McDonald, Brittani Ashley Culpepper, Cree Lyons, Michael Miller, Anita Sutton, matt monix, Marcus Anthony
March 10, 2022
Jaime called to confirm what they were going to do. He was also able to finish it earlier than requested. He was also able to finish it earlier than requested. More
by JUDYHIBBARD
Employees Worked With
March 10, 2022
Melissa was very kind and help full. She listened to all my issues and wrote them for the tech to see. She listened to all my issues and wrote them for the tech to see. More
by ann.dreixler
March 09, 2022
Everything went like clockwork from drop off to pickup. A timely courtesy ride back home was provided and prompt notification when the truck was ready. The first person I talked to when I made the appointm A timely courtesy ride back home was provided and prompt notification when the truck was ready. The first person I talked to when I made the appointment gave me some incorrect information, but when I called back to change the time, the representative I talked to this time gave me corrected information. For some reason the email confirmation for the appointment didn’t come through on two tries. More
by Bill
Employees Worked With
Cree Lyons, Eric Eric
March 09, 2022
Appointment made, done, pick up good time. Had to remind of applying points dollars to total bill. Also, Not aware of BOTH services as one for $. Had to remind of applying points dollars to total bill. Also, Not aware of BOTH services as one for $. More
by 203mhawkins
Employees Worked With
Cree Lyons
March 08, 2022
Good,excellent, fair,concern, considering, polite, friendly, timely, smile, cheerful, happy, great, great deal, discounts friendly, timely, smile, cheerful, happy, great, great deal, discounts More
by tinishjackson
March 08, 2022
I was very disappointed that it took 1 month to figure out what was going on with my truck and repair it and I had to insist on them letting me have a loaner after having paid out of pocket for 5 days ren out what was going on with my truck and repair it and I had to insist on them letting me have a loaner after having paid out of pocket for 5 days rental car. I had to take it back because the lower cover had fallen down. More
by Mrs Pearl Best
March 08, 2022
Excellent service, Professional experience. Wonderful climate and culture in the building. You can see the team effort. Wonderful climate and culture in the building. You can see the team effort. More
by hutsonqueen
Employees Worked With
Other Employees :
Randy Mohrbach, Cree Lyons, Eric Eric
