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Sutton Ford
Matteson, IL
4,495 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,495 reviews
August 10, 2021
Good dealership and close to home. This was the first time I had to bring my vehicle back for a follow up on work that was done. time I had to bring my vehicle back for a follow up on work that was done. More
by reginald_wiggins
Verified CustomerEmployees Worked With
August 10, 2021
Erick was not very friendly at all!! to began with from day one. Not at all informative on my service, no smile no hello just made things more difficult for me as a customer. , second lost my mirror cover day one. Not at all informative on my service, no smile no hello just made things more difficult for me as a customer. , second lost my mirror cover to my truck. third the mechanic broke something else while doing my repairs and want even look at it til next month. I hope Erick doesn't treat all his customers like he did me. More
by Mdixon
Employees Worked With
Eric Eric
August 09, 2021
The butler service needs to do a better job and detailing there were still a lot of dirt in my car need to concentrate on detail there were still a lot of dirt in my car need to concentrate on detail More
by marcusjbowman
Employees Worked With
August 09, 2021
Melissa was great she made the service experience quick and easy. I dropped it off for an oil change and upon inspection noticed I needed rear brake pads preformed the service quick and reasonable. Will co and easy. I dropped it off for an oil change and upon inspection noticed I needed rear brake pads preformed the service quick and reasonable. Will continue to take my vehicle back. More
by eric.a.fischer
Employees Worked With
August 09, 2021
I love the way Jamie in quick lane service is so caring and the young lady at the service desk next to him also treat people Ike important family members. I don't recall her name, but her hair is cut sh and the young lady at the service desk next to him also treat people Ike important family members. I don't recall her name, but her hair is cut short and is colorfully smart looking. They are a great team. More
by 13LUCKYRED
August 09, 2021
I appreciate each time come to Sutton Ford professional & informative service. I did spend a little time there, however, was offered a ride home & pick up. informative service. I did spend a little time there, however, was offered a ride home & pick up. More
by ANGIEKLOOPY
Employees Worked With
Jessica Harris
August 07, 2021
The service department employed a great group of individuals that respects and listen to the needs of the client and make sure that the work is satisfactory to your standards individuals that respects and listen to the needs of the client and make sure that the work is satisfactory to your standards More
by HJOECITY
Employees Worked With
Cree Lyons
August 07, 2021
I just dropped my vehicle off the other day fir the 5th time, regarding the same issues, to no avail. I am quite unappy at this time. time, regarding the same issues, to no avail. I am quite unappy at this time. More
by Junyce55@gmail.com
Employees Worked With
August 05, 2021
Had no problem with sitting up a schedule to have the work performed. Service was performed in a great and timely manner. I would reccomend the for service any time. work performed. Service was performed in a great and timely manner. I would reccomend the for service any time. More
by JORDAN502
Employees Worked With
