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Sutton Ford
Matteson, IL
4,501 Reviews
Sutton Ford in Matteson, IL, also serving Chicago Heights, IL and Park Forest, IL is proud to be an automotive leader in our area. Since opening our doors, Sutton Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible.
If you would like financing options and you are in the market to purchase a new Ford or used car or truck, we will provide assistance to help you find financing options that fit your needs! Whether you have bad credit, no credit, or are a first time car buyer, you can trust that Sutton Ford will get you into the car or truck you choose with professionalism and attention to your needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 4,501 reviews
April 29, 2021
The experience was like none before and employees are a delight to work with this is overall a great place to service any of your automotive needs delight to work with this is overall a great place to service any of your automotive needs More
by Explorer 2021
Employees Worked With
Other Employees :
LaToyta McDonald, Mike Semik, Cree Lyons, Tiffany Walker, Eric Eric
April 28, 2021
Came in for a oil change, was there 45min. 30min after leaving my check engine light came on. I was upset because I had to take it back up there. The guy didn't plug a censor back up after oil change. Oth leaving my check engine light came on. I was upset because I had to take it back up there. The guy didn't plug a censor back up after oil change. Other then that it would've been ok. More
by cherylnate
Verified CustomerEmployees Worked With
Anita Sutton
April 28, 2021
Great prices, easy transaction. Never felt pressured to buy. Anthony Sperando showed me a few different trucks I wanted to see and was very polite. I contacted the dealer before I made the drive and Brit buy. Anthony Sperando showed me a few different trucks I wanted to see and was very polite. I contacted the dealer before I made the drive and Brittany confirmed the trucks I asked about were still available and would haveca sales person waiting for me. Anthony showed me different features of my truck, hooked up my phone to the truck, and showed me how Ford Pass worked. Guy deserves 5 stars More
by Brokehotrodder
April 28, 2021
My experience was a pleasant one and I enjoyed the politeness of the staff. Also the quality of the service that was done on my car was excellent. politeness of the staff. Also the quality of the service that was done on my car was excellent. More
by anitanorman
Employees Worked With
Other Employees :
Randy Mohrbach, Cree Lyons, Eric Eric
April 27, 2021
I was a little afraid at first the numbers that came up for a truck I wanted had me heading for the door,but Tiffany Walker didn't quit on me she put it back on the table 3xs and made it happen. Tiffany ha for a truck I wanted had me heading for the door,but Tiffany Walker didn't quit on me she put it back on the table 3xs and made it happen. Tiffany has to be your top sales person if not she should be! God bless you all. Happy truck owner Thank you More
by Gilmendoza59
Employees Worked With
Tiffany Walker
April 27, 2021
Bad service. Upon buying new tires. Two tires on the passenger side exploded due to not mounting properly. Caused damage to rim plate as well. passenger side exploded due to not mounting properly. Caused damage to rim plate as well. More
by Matkeywi
Employees Worked With
April 27, 2021
Rich Yzaguirre (is-uh-gary) will go above and beyond for you. He was up front with me about fees and pricing, he was honest during negotiation, and he was the ideal salesman throughout the prices. He knows you. He was up front with me about fees and pricing, he was honest during negotiation, and he was the ideal salesman throughout the prices. He knows his stuff, has a good relationship with his co-workers, and understands his customers wants. I live over two hours from Sutton Ford, but I will check their inventory and give Rich a call before I shop for a car anywhere else. More
by David.r.monahan
Employees Worked With
Rich Yzaguirre
April 27, 2021
Everything went well. Waiting time for service was okay. Disappointed that I couldn't get a car wash. Everyone was friendly. Everything was neat and clean. Disappointed that I couldn't get a car wash. Everyone was friendly. Everything was neat and clean. More
by ODELLSGIRL49
April 26, 2021
BEST DEALER IN ILLINOIS!! I travel 45 mins from home just to visit this dealer. Customer service always goes above and beyond. Friendly people, clean dealer. Beautiful inventory. to visit this dealer. Customer service always goes above and beyond. Friendly people, clean dealer. Beautiful inventory. More
by Brian
Employees Worked With
